i just tried booking the following with aa:
tlv-amm rj coach
amm-auh rj coach
auh-mel ey first
instead of charging me 60k for a one way first class middle east-south pacific award, the computer automatically split it up at auh so it would be one way coach me-me for 17.5k + ow fc me-sp for 60k for a total of 77.5k.
i told her that i think its splitting it up since the first part is coach and second part first, so she should look at the whole thing as a first award with a voluntary downgrade for a total of 60k
she came back to me that it needs to be split up since etihad doesnt support a routing of tlv-mel?!
this was confirmed by her supervisor
i put it on hold for the interim, but do i have a chance?