amazon cancelled most of my S&S order

[ckmk47]

My S&S day was Jan 2, Tuesday.  I got an email a few days ago that some things were delayed.  I got 2 things today. Tonight, I see that all the other items were refunded. Why?
Most of the items I can reorder for a new S&S at the same price, as I didn't have coupons, just good buys or items I need. One thing I had a good coupon for. And 1 thing I need already, I can't wait another week for a new S&S order to make it's way to me.


I thought I'd chat with Amazon, but can't find how.
But why would they  have cancelled these?

[Yo ssi]

Chat link

https://www.amazon.com/message-us?ref_=fs_hub_gateway_mu&paradigm=foresight&muClientName=foresight

[ckmk47]

Thank you!
I'm going to bookmark this page!

It seems my boxes were damaged in shipping, so they returned them to the warehouse and refunded me for the items.

I asked for a credit to order 1 thing for immediate delivery, rather than wait for S&S, and to make up the difference in the lost coupon.  I got it.
Nothing extra for my inconvenience, but I'm satisfied.