Airline Compensation Master Thread

[myb821]

Does that work if the plane was going to TLV?

I believe so but am not positive

[YudiG]

on the phone with ua...will see what happens...they said that the fact that pax received an email means that management has marked the flight an 'incident flight'...

law includes both flight to/from TLV

[YudiG]

submitted a claim...law seems to say minimum delay of 8 hours...so perhaps 7 hours wont cut it...they said it takes up to 30 days to respond...i can always take the $250 worst comes to worst.

[myb821]

submitted a claim...law seems to say minimum delay of 8 hours...so perhaps 7 hours wont cut it...they said it takes up to 30 days to respond...i can always take the $250 worst comes to worst.

Sorry didnt realize it needed to be 8 hrs or more. Doubt you will get more than the $250.

[YudiG]

Sorry didnt realize it needed to be 8 hrs or more. Doubt you will get more than the $250.

prob true

[ilherman]

submitted a claim...law seems to say minimum delay of 8 hours...so perhaps 7 hours wont cut it...they said it takes up to 30 days to respond...i can always take the $250 worst comes to worst.

I may be wrong, but from what I remember there are a few stages what means delayed, for 8 hours you get a lot of money, but even for less then 8 hours you should recieve some. Don't rely on them... Check up the laws your self.

[YudiG]

I may be wrong, but from what I remember there are a few stages what means delayed, for 8 hours you get a lot of money, but even for less then 8 hours you should recieve some. Don't rely on them... Check up the laws your self.

i checked, the law says 8 hours...doesnt seem to breakdown for less...to their credit..they proactively offered $250..we'll see what houston office replies...

[IsraelGuy]

prob true

I was on the same flight and got the same email. From what I can tell from this document: http://www.tourism-law.co.il/pdf/AviationServicesLawENG.pdf, and I'm no lawyer, but it days for 5-8 hours we're entitled  to reimbursement of the consideration. I have no idea what that means.

Also interesting are there are apparently laws that stipulate they needed to provide food and drink within limits and communication benefits, and if they didn't you can basically sue for up to 10k nis (based on other factors) - again I think. Just had time to glance over the document and I don't exactly speak legalese.

[YudiG]

I was on the same flight and got the same email. From what I can tell from this document: http://www.tourism-law.co.il/pdf/AviationServicesLawENG.pdf, and I'm no lawyer, but it days for 5-8 hours we're entitled  to reimbursement of the consideration. I have no idea what that means.

Also interesting are there are apparently laws that stipulate they needed to provide food and drink within limits and communication benefits, and if they didn't you can basically sue for up to 10k nis (based on other factors) - again I think. Just had time to glance over the document and I don't exactly speak legalese.

did you get a meal voucher? did you get off plane when they gave option to first time around? I headed to lounge...

[IsraelGuy]

No meal voucher that I was aware of, did they offer them? And yeah got off when they allowed it and went to the lounge also.

[YudiG]

No meal voucher that I was aware of, did they offer them? And yeah got off when they allowed it and went to the lounge also.

were you the guy i spoke to about chareidim and working along with our new israeli friend?

[rots5]

why not the 20%?

[YudiG]

Ticket would need to be $1250 or more to benefit more than voucher...will have to look at t/c's...we'll have to also see what united replies to feedback claim

[miles lover]

Ticket would need to be $1250 or more to benefit more than voucher...will have to look at t/c's...we'll have to also see what united replies to feedback claim

if it can apply to a booking of more then 1 person (family to isreal) it can be worth it

[rots5]

Ticket would need to be $1250 or more to benefit more than voucher...will have to look at t/c's...we'll have to also see what united replies to feedback claim

yudi... tickets are usually more than that! esp Y class, (youll get 150% if credit to ua)

[IsraelGuy]

were you the guy i spoke to about chareidim and working along with our new israeli friend?

Nope, don't think so, but sounds like an interesting conversation!

yudi... tickets are usually more than that! esp Y class, (youll get 150% if credit to ua)

True, but that also means paying more, and for me I try to avoid paying for any ticket in the first place. For that reason, I don't even know if I would use the 250 credit, although the 10k miles is a pretty lousy choice. I'd rather have 3000 nis in cash  , although if they did hand out vouchers and I was in the lounge and missed it I don't think I'd really be able to claim it. Although I didn't have internet or phone service, and stupid EWR doesn't have free wifi, so maybe I could complain about that...

[YudiG]

They never made a formal announcement...could be because the PA system was down..

However, outside it quickly got crazy at the counter as people tried to rebook..there was a family on the way to a funeral so united was under pressure

@rots5

Most of my tickets on ua have been 1300 or less though I'll have to check t/c's as far as ticket restrictions..I'm sure y class is pricey vs regular fare class

[rots5]

They never made a formal announcement...could be because the PA system was down..

However, outside it quickly got crazy at the counter as people tried to rebook..there was a family on the way to a funeral so united was under pressure

@rots5

Most of my tickets on ua have been 1300 or less though I'll have to check t/c's as far as ticket restrictions..I'm sure y class is pricey vs regular fare class

I hear ya. It is pricy but the upgrade is just 25k plus ur getting 20% back. Might be worth it.

[YudiG]

I hear ya. It is pricy but the upgrade is just 25k plus ur getting 20% back. Might be worth it.

upgrade from eco in y class to biz for 25k?

usually i get the free upgrade to eco + w/ premier silver...its not biz but its free...

[rots5]

upgrade from eco in y class to biz for 25k?

usually i get the free upgrade to eco + w/ premier silver...its not biz but its free...

go for the Y class 25k upgrade... plus youll get 150% miles if acredit them to ua