Author Topic: Airline Compensation Master Thread (Read 1109247 times)

myb821 · « **Reply #1300 on:** March 12, 2014, 11:59:44 AM »

Quote from: Ergel on March 12, 2014, 11:59:18 AM

One word: weather

not the second flight

Ergel · « **Reply #1301 on:** March 12, 2014, 12:07:04 PM »

Quote from: myb821 on March 12, 2014, 11:59:44 AM

not the second flight

The second flight he missed his connection?

myb821 · « **Reply #1302 on:** March 12, 2014, 12:08:56 PM »

Quote from: Ergel on March 12, 2014, 12:07:04 PM

The second flight he missed his connection?

bc of a delayed flight I dont see why that wouldnt count for the delay laws. If he was flying ny-cdg-tlv and the ny-cdg got delayed so he missed his cdg-tlv flight would he not be due compensation according to the law?

Ergel · « **Reply #1303 on:** March 12, 2014, 12:16:57 PM »

Quote from: myb821 on March 12, 2014, 12:08:56 PM

bc of a delayed flight I dont see why that wouldnt count for the delay laws. If he was flying ny-cdg-tlv and the ny-cdg got delayed so he missed his cdg-tlv flight would he not be due compensation according to the law?

I would guess not, but maybe I'm wrong

itsyehuda · « **Reply #1304 on:** March 12, 2014, 12:55:57 PM »

Booked a Transcontinental F class on AA using Avios.

flight was delayed three hours and switched to much smaller plane with two classes. They put the PAX in coach.

Delay was non weather related.

What should I get, and from whom? (OneWorld, Ba, AA)

AJK · « **Reply #1305 on:** March 12, 2014, 02:20:10 PM »

Quote from: itsyehuda on March 12, 2014, 12:55:57 PM

Booked a Transcontinental F class on AA using Avios.

flight was delayed three hours and switched to much smaller plane with two classes. They put the PAX in coach.

Delay was non weather related.

What should I get, and from whom? (OneWorld, Ba, AA)

Finally, someone posts a scenario which actually deserves compensation.

You'd go to AA, not BA.

If you were booked on the A321, I'd specifically point out you booked that flight because "blah blah."

Ergel · « **Reply #1306 on:** March 12, 2014, 03:00:25 PM »

Quote from: AJK on March 12, 2014, 02:20:10 PM

Finally, someone posts a scenario which actually deserves compensation.

+1000

Quote

You'd go to AA, not BA.

If you were booked on the A321, I'd specifically point out you booked that flight because "blah blah."

Don't think he can get BA to refund some of his avios?

MEIR613 · « **Reply #1307 on:** March 12, 2014, 03:53:44 PM »

Quote from: Ergel on March 12, 2014, 03:00:25 PM

+1000Don't think he can get BA to refund some of his avios?

He could.

Had this with NYC-YYZ J and they swapped to only Y plane and they refunded the avios.

AJK · « **Reply #1308 on:** March 12, 2014, 04:01:53 PM »

In that case, do both.

IsraelGuy · « **Reply #1309 on:** March 12, 2014, 06:07:37 PM »

Quote from: YudiG on March 12, 2014, 04:49:17 AM

They never made a formal announcement...could be because the PA system was down..

Maybe we've got something there

Quote from: YudiG on March 12, 2014, 04:49:17 AM

However, outside it quickly got crazy at the counter as people tried to rebook..there was a family on the way to a funeral so united was under pressure

Yeah I was standing next to them as they were talking to the counter lady, with hoards of other people waltzing right up to the counter and interrupting. It was a fine moment when an Israeli lady started yelling at the kids and they started crying

avrumy22 · « **Reply #1310 on:** March 13, 2014, 12:14:40 AM »

Anyone have experience with the online customer feedback ford on United.com? I submitted a complaint and its been two weeks.

ilherman · « **Reply #1311 on:** March 13, 2014, 12:43:41 AM »

Quote from: avrumy22 on March 13, 2014, 12:14:40 AM

Anyone have experience with the online customer feedback ford on United.com? I submitted a complaint and its been two weeks.

It can take months...

avrumy22 · « **Reply #1312 on:** March 13, 2014, 12:45:31 AM »

Quote from: ilherman on March 13, 2014, 12:43:41 AM

It can take months...

No rush. Ill follow the system and wait. Its not like the WIFI didnt work so I dont needa email Jeff Smisek.

YudiG · « **Reply #1313 on:** March 14, 2014, 10:02:13 AM »

Quote from: IsraelGuy on March 12, 2014, 06:07:37 PM

Maybe we've got something there

Yeah I was standing next to them as they were talking to the counter lady, with hoards of other people waltzing right up to the counter and interrupting. It was a fine moment when an Israeli lady started yelling at the kids and they started crying

I was in front of the plane so I was first pax off so I got there before the whole 'balagan'...it was sad to watch that whole scene play out...I still can picture the Agent "EVERYBODY STEP BACK..."

YudiG · « **Reply #1314 on:** March 14, 2014, 10:02:53 AM »

Quote from: avrumy22 on March 13, 2014, 12:14:40 AM

Anyone have experience with the online customer feedback ford on United.com? I submitted a complaint and its been two weeks.

if you have a case id call them and followup...doesnt hurt

oreo · « **Reply #1315 on:** March 14, 2014, 01:41:36 PM »

Quote from: avrumy22 on March 13, 2014, 12:14:40 AM

Anyone have experience with the online customer feedback ford on United.com? I submitted a complaint and its been two weeks.

I discovered that my form wasn't actually submitted, even though I hit submit and the page changed. I contacted their website support instead regarding that issue, so they let me send in my issue by e-mail (though it took a few weeks for them to respond to the website issue)

oreo · « **Reply #1316 on:** March 14, 2014, 01:45:42 PM »

Quote from: Ergel on March 12, 2014, 11:59:18 AM

One word: weather

They *claimed* weather but in reality that was not the reason for the delay (though I'm not sure how far I can take that).

Also do Israeli delay laws apply on flights TO Israel, or only flights departing from Israel?

bb1836 · « **Reply #1317 on:** March 18, 2014, 01:33:48 AM »

Currently on a United flight sitting in first class. they just made an announcment that the Directv does not work and there will be no TV on this flight. what kind of compensation can i expect if any?

Chief Rabbi of New York · « **Reply #1318 on:** March 18, 2014, 01:38:22 AM »

Quote from: bb1836 on March 18, 2014, 01:33:48 AM

Currently on a United flight sitting in first class. they just made an announcment that the Directv does not work and there will be no TV on this flight. what kind of compensation can i expect if any?

united usually doesnt give soo much, u can atleast get $50 but prob not much more. it also depends how well u complain

bb1836 · « **Reply #1319 on:** March 18, 2014, 12:21:21 PM »

Quote from: Chief Rabbi of New York on March 18, 2014, 01:38:22 AM

united usually doesnt give soo much, u can atleast get $50 but prob not much more. it also depends how well u complain

any suggestions on what to say exactly?

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Author Topic: Airline Compensation Master Thread (Read 1109247 times)