Airline Compensation Master Thread

[eli1571]

whats the laws with compensation on elal for flights delayed above 6 hours and who do i contact?

they work on their own laws. so good luck. had a friend delayed overnight 2 nights before rosh hashana he arrived erev rosh hashana in the morning and there was nothing to do besides getting a few matmid points

[Ergel]

Flight delayed because plane damaged by bird: EU compensation?

[chuchem]

Flight delayed because plane damaged by bird: EU compensation?

out of control

[The Guy]

I had a flight with united and they delayed 50 min.

I complained that I missed my connecting flight and I was put on another flight 2 hours later,and I missed important meeting.

They offered $300 for united tickets or 20,000 miles I took the miles.

[Mech]

Is it better to complain to united by writing them an email or calling them up??

[rcarentals]

Is it better to complain to united by writing them an email or calling them up??

IME writing

[Abet rich]

I had a flight with united and they delayed 50 min.

I complained that I missed my connecting flight and I was put on another flight 2 hours later,and I missed important meeting.

They offered $300 for united tickets or 20,000 miles I took the miles.

Great choice. Worth much more in the long run

[Abet rich]

Had my luggage delayed overnight. Anybody know Uniteds compensation policy for luggage delays overnight. Thanks

[ah]

My delta flight tomorrow was cancelled tonight with no reason given, I will have to take a later flight, should I seek compensation?

[Abet rich]

My delta flight tomorrow was cancelled tonight with no reason given, I will have to take a later flight, should I seek compensation?

Never hurts to try but just come up with a great sob story

[myb821]

My delta flight tomorrow was cancelled tonight with no reason given, I will have to take a later flight, should I seek compensation?

if you say from where to where there may be more help to be given

[dovy2]

Did anyone ever get compensation for a non flight issue?
I needed to change a hard-to-find-availability aa award flight, and after finally finding, I called to make the change, and after waiting ages with the rep, right before booking, she said she needed to put me on hold but she accidentally hung up on me. By the time I got through with someone again, there was no more availability.
Anything similar happen to anyone?

[Sport]

Just got off a delta flight and got my stroller back & it's broken: one of the slots that the removable seats click in is cracked off. What should I expect/ request?

[sky121]

Just got off a delta flight and got my stroller back & it's broken: one of the slots that the removable seats click in is cracked off. What should I expect/ request?

Try talking to someone now before you leave the airport.

[Sport]

Try talking to someone now before you leave the airport.

yeah I'm waiting on line at baggage services. It's worse than the dmv.

[The Guy]

Is it better to complain to united by writing them an email or calling them up??

Firts you need to write to open a case if not they wont take your call if you don't have a case.
The number to call them is hard to get,most rep just say there isn't a number to call,but if you tell them I will call again and get someone more helpful,she will say just a moment while I look it up.

[The Guy]

My suitcase came after 48 hours,United told me they could only give me $100 if I show them reciepts.
Do you think I could get more?
They said maybe I will get some miles...but not cash.

And in the end the case came broken,a samsonite (bought it from dansdeals)
How should I go about it?

[SPLP]

Take  photos of damage -- when they delivered did u have driver mark on receipt "damaged" -- if did -- send sm with photo ,receipt and story --same thing happened to me with LH -- got $100 at airport and allowance of 50% on anything i bght--"less" the $100 they gave

LH mailed me check for $300 -took about total 6 weeks

[The Guy]

Take  photos of damage -- when they delivered did u have driver mark on receipt "damaged" -- if did -- send sm with photo ,receipt and story --same thing happened to me with LH -- got $100 at airport and allowance of 50% on anything i bght--"less" the $100 they gave

LH mailed me check for $300 -took about total 6 weeks

The handle doesn't pick up.
So I can't really take a picture.

[Thingywingy]

Just sent this to Barclays Bank.

"To whom it may concern,

I recently flew on 3 US Airways flights, and was denied the free bag I was supposed to receive as a Barclay's US Airways cardholder.

I just got off the phone with the disputes department who agreed to my challenge of the charges. While they were quick to resolve this issue, I'm greatly disappointed that this issue arose on three separate flights in the last few weeks.

I live in central NJ, making Philadelphia Airport the most convenient for my travel. USAirways' hub is in Philadelphia, and so they often have the best choice of flights for my travels. Considering the above, I thought it was a good idea to get the US Airways credit card; both for the miles awarded for spending, and for the free bag when flying. When I checked in for my flight and was told my card does not give the benefits promised, I began to reconsider if I should continue my membership.

I can understand if once in a while there is error in the system, which requires someone to correct it. Zero out of three separate flights does not seem like an error. I'm sure that many people who have had the same experience, did not follow up, assuming there was some reason why their particular flight was not eligible for the aforementioned benefit. As a result, many customers have been forced to pay the extra fee, when in fact they should not have.

If a reliable system is not place for the delivery of this benefit,  the much-advertised benefit of 1 free bag, is a manipulation of customers. Worse it is false advertising, an illegal practice.


Extremely disappointed,
Thingywingy"