Airline Compensation Master Thread

[KidOOO]

A friend of mines checked in 2 hours before the flight (also AA booked with Avios) and there were crazy lines for security and all.
In the end they left without him!!
Who knew they can do such a thing??!

on domestic flights your bags can fly on their own (had this happen twice to me in last month)

[clear thinker]

on domestic flights your bags can fly on their own (had this happen twice to me in last month)

Oh I didn't know that!
And sorry for hijacking your question.

[KidOOO]

Oh I didn't know that!
And sorry for hijacking your question.

Lol didn't know that either until it happened to me. My bags actually even made a connection on their own when I ended up flying delta without bags

[clear thinker]

Lol didn't know that either until it happened to me. My bags actually even made a connection on their own when I ended up flying delta without bags

Do your bags have Tsa Pre ?

[KidOOO]

Do your bags have Tsa Pre ?

With all their traveling I sure hope they do...

[shmooz]

Booked an AA flight with Avios, missed the flight due to not being able to check-in bag within 45 min to flight (was on time but got delayed 10 min in broken elevator in JFK) next flight was to late for shabbat, they put me on standby for connecting flight however didn't clear 3 consecutive flights and ended up booking new ticket with delta on my own

will complaint get my anything and should i complain to AA or BA

Frustrating definitely, but why would you complain? What should AA have done?

[KidOOO]

Frustrating definitely, but why would you complain? What should AA have done?

Not sure. but they couldn't re - accommodate me and I had to purchase a new ticket. It kinda sucks, you don't think they should offer some compensation?

I mean by saying "what could they have done" they would almost never compensate. Many issues are out of there hand yet they still need to make good with the customer

[SMS331]

Flight on AA made an emergency landing at a different airport 20 minutes into the flight because the cabin got a smokey haze and smelled like smoke. After we landed they pulled off the runway and turned off the plane. We were stuck sitting on the plane for over an hour when it was 95 degrees outside until they were able I bring stairs, shuttle etc.  (Probably close to 150 degree in the back where I was seated with my wife and 2 month old. Eventually someone switched with my wife and baby because there was a breeze in the front from the open doors and the heat was extremely dangerous for the newborn.). After the wait we had to wait over 2 hours to be rebooked on a different flight that departed 7 hrs after our original departure time. Emailed AA and they have us 2 $100 AA vouchers. Should I just take it and forget about it or push for more?

[clear thinker]

Flight on AA made an emergency landing at a different airport 20 minutes into the flight because the cabin got a smokey haze and smelled like smoke. After we landed they pulled off the runway and turned off the plane. We were stuck sitting on the plane for over an hour when it was 95 degrees outside until they were able I bring stairs, shuttle etc.  (Probably close to 150 degree in the back where I was seated with my wife and 2 month old. Eventually someone switched with my wife and baby because there was a breeze in the front from the open doors and the heat was extremely dangerous for the newborn.). After the wait we had to wait over 2 hours to be rebooked on a different flight that departed 7 hrs after our original departure time. Emailed AA and they have us 2 $100 AA vouchers. Should I just take it and forget about it or push for more?

I don't think I would settle for that but then again what do I know.

[Jm1248]

Flight on AA made an emergency landing at a different airport 20 minutes into the flight because the cabin got a smokey haze and smelled like smoke. After we landed they pulled off the runway and turned off the plane. We were stuck sitting on the plane for over an hour when it was 95 degrees outside until they were able I bring stairs, shuttle etc.  (Probably close to 150 degree in the back where I was seated with my wife and 2 month old. Eventually someone switched with my wife and baby because there was a breeze in the front from the open doors and the heat was extremely dangerous for the newborn.). After the wait we had to wait over 2 hours to be rebooked on a different flight that departed 7 hrs after our original departure time. Emailed AA and they have us 2 $100 AA vouchers. Should I just take it and forget about it or push for more?

Definitely push for more. Worst thing can happen is they'll say no.

[shmooz]

Ewr tlv ua 4 hr delay mechanical but they must have known a day in advance since they delayed in advance.  $200 voucher each. Strange that it came in snail mail and is from 'corporate customer care' when i just sent in via web.

Is that about right amount and if i wanted to ask for more how to go about it?

[Jm1248]

Ewr tlv ua 4 hr delay mechanical but they must have known a day in advance since they delayed in advance.  $200 voucher each. Strange that it came in snail mail and is from 'corporate customer care' when i just sent in via web.

Is that about right amount and if i wanted to ask for more how to go about it?

Sounds about right. Call or email if you want more

[Tzadik Nistar]

Whats the best way to give in a claim for compensation to AA?

[Marco Polo]

Whats the best way to give in a claim for compensation to AA?

Do they not have an email address for this type of thing?

Try here.

[knowitall]

I booked an AA 30k biz ticket from BKK-AMM-TLV.
The Tlv-AMM flight was 24 minutes and was a single cabin.
Usually business passengers get a seat up front with a blocked middle seat.
I was booked in Y class. (I thought Y is revenue??)
Can I get some miles back for being "stuck in economy when booked in business"?
TIA

[Marco Polo]

I booked an AA 30k biz ticket from BKK-AMM-TLV.
The Tlv-AMM flight was 24 minutes and was a single cabin.
Usually business passengers get a seat up front with a blocked middle seat.
I was booked in Y class. (I thought Y is revenue??)
Can I get some miles back for being "stuck in economy when booked in business"?
TIA

If it was a single cabin, then it doesn't sound like there was any J space to put you.

[shauly]

I booked an AA 30k biz ticket from BKK-AMM-TLV.
The Tlv-AMM flight was 24 minutes and was a single cabin.
Usually business passengers get a seat up front with a blocked middle seat.
I was booked in Y class. (I thought Y is revenue??)
Can I get some miles back for being "stuck in economy when booked in business"?
TIA

You sure it wasn't a mixed cabin itinerary?

[Shauly101]

Airline: Delta
Flight JFK-TLV
Economy Seat
Delayed 1.5 hours due to Technical issues, and after getting close to the Israeli Curfew Hours of Departing they decided to leave without repairing but on the account of not serving any hot meals and no coffee/tea. (they just fast got some other food which was an Apple and small Wafer...)

they sent me an email with 10k milles others got $75 voucher whats the better i can get?

[Jm1248]

Airline: Delta
Flight JFK-TLV
Economy Seat
Delayed 1.5 hours due to Technical issues, and after getting close to the Israeli Curfew Hours of Departing they decided to leave without repairing but on the account of not serving any hot meals and no coffee/tea. (they just fast got some other food which was an Apple and small Wafer...)

they sent me an email with 10k milles others got $75 voucher whats the better i can get?

What's your question?

[knowitall]

You sure it wasn't a mixed cabin itinerary?

Sure
RJ never ever releases economy between AMM-TLV