Author Topic: Airline Compensation Master Thread (Read 1117684 times)

ilherman · « **Reply #2180 on:** October 15, 2015, 02:15:07 AM »

Quote from: Tzadik Nistar on October 14, 2015, 03:47:23 PM

Last summer I had AA award booking for me and my family (baby and small kids) PHL-TLV in Businesses.
The flight got cancelled due to maintenance,
They re-booked me without asking into economy the next day with BA with a stop in London
They didn't want to give us any taxi vouchers or hotel vouchers
We didn't have ksml on our flights
We had to repack our luggage as they were 70lb. and I lost my prepaid hotel reservation.
After going back and forth by email the only thing AA gave is $200 voucher per passenger, anyway to get them to give something more?

You should definitely file a DOT complaint. And for the future remember that they HAVE to get you on a different flight in business class ASAP even there is no award availability at the time.

rileywiles23 · « **Reply #2181 on:** October 15, 2015, 08:02:28 AM »

UA, broken suitcase 7.5k miles.

Jm1248 · « **Reply #2182 on:** October 15, 2015, 09:05:20 AM »

Quote from: rileywiles23 on October 15, 2015, 08:02:28 AM

UA, broken suitcase 7.5k miles.

You got it after one huca?

rileywiles23 · « **Reply #2183 on:** October 15, 2015, 09:09:24 AM »

Quote from: Jm1248 on October 15, 2015, 09:05:20 AM

You got it after one huca?

No, I didn't get it. I wanted $ for a new suitcase to replace the broken one, not miles.

LoLo · « **Reply #2184 on:** October 15, 2015, 10:25:52 AM »

Quote from: rileywiles23 on October 15, 2015, 09:09:24 AM

No, I didn't get it. I wanted $ for a new suitcase to replace the broken one, not miles.

Not making a claim with CC insurance?

Josef.koney · « **Reply #2185 on:** October 15, 2015, 05:57:20 PM »

Anyone has experience with alitalta? Didn't get kosher once didn't get the seats I reserved (bc they switched the plane) got delayed both ways.... anything to try or do? Thans!

rileywiles23 · « **Reply #2186 on:** October 15, 2015, 06:15:42 PM »

Quote from: LoLo on October 15, 2015, 10:25:52 AM

Not making a claim with CC insurance?

I realized afterwards that I actually had travel insurance, so I just made a claim with that.

rileywiles23 · « **Reply #2187 on:** October 15, 2015, 06:18:35 PM »

$100 UA certificate, for a broken entertainment system, and being stuck in my middle seat for almost the whole flight, due to the bassinet. ( It was not possible to get out of my seat, w/o lifting up the bassinet, and climbing over the aisle seat )

D93 · « **Reply #2188 on:** October 17, 2015, 01:33:26 PM »

Quote from: Josef.koney on October 15, 2015, 05:57:20 PM

Anyone has experience with alitalta? Didn't get kosher once didn't get the seats I reserved (bc they switched the plane) got delayed both ways.... anything to try or do? Thans!

Be happy they didn't loose your bags

D93 · « **Reply #2189 on:** October 17, 2015, 01:33:57 PM »

Quote from: rileywiles23 on October 15, 2015, 06:15:42 PM

I realized afterwards that I actually had travel insurance, so I just made a claim with that.

Make one with the CC also.

Alexsei · « **Reply #2190 on:** October 19, 2015, 12:54:26 PM »

had a almost 4hr delay with aa landed to find this in my inbox, very proactive.

Quote

We know that the delay of your recent flight was an inconvenience to you (not to mention disruptive to your travel plans), and we apologize. At the same time, we'd like to offer a more tangible gesture of our concern. Accordingly, we've credited your AAdvantage® account with 3000 bonus miles. This mileage adjustment will be visible in your account in just a few days. You can view your account via http://www.aa.com/aadvantage.

Thank you for flying with us, and for your business, which we never take for granted.

Sincerely,

Customer Relations

American Airlines

Marco Polo · « **Reply #2191 on:** October 19, 2015, 01:27:17 PM »

3,000 seems low for 4 hours. What was the reason for the delay?

LoLo · « **Reply #2192 on:** October 19, 2015, 01:46:35 PM »

Quote from: Marco Polo on October 19, 2015, 01:27:17 PM

3,000 seems low for 4 hours.

+1, maybe that's why they were proactive..

Alexsei · « **Reply #2193 on:** October 19, 2015, 01:55:01 PM »

Quote from: Marco Polo on October 19, 2015, 01:27:17 PM

3,000 seems low for 4 hours. What was the reason for the delay?

On twitter they see delayed inbound aircraft

AharonInIsrael · « **Reply #2194 on:** October 21, 2015, 03:05:45 AM »

Quote from: 3yummyboys on September 24, 2015, 09:29:17 AM

Anyone ever get comp for an expired KSML

Did you get anything? I just had this happen to me

MosheP · « **Reply #2195 on:** October 21, 2015, 12:43:54 PM »

If anyone has information on the European Flight Delay Compensation Regulation, and is willing to give me some advice, please point me in the right direction or shoot me a PM so we can chat.

The issue was 7 passengers on an elal flight delayed 6 hours.

Thank you

chff · « **Reply #2196 on:** October 21, 2015, 12:56:12 PM »

Quote from: MosheP on October 21, 2015, 12:43:54 PM

If anyone has information on the European Flight Delay Compensation Regulation, and is willing to give me some advice, please point me in the right direction or shoot me a PM so we can chat.

The issue was 7 passengers on an elal flight delayed 6 hours.

Thank you

Elal flight to Europe?

MosheP · « **Reply #2197 on:** October 21, 2015, 12:59:13 PM »

Quote from: chff on October 21, 2015, 12:56:12 PM

Elal flight to Europe?

To NYC

chff · « **Reply #2198 on:** October 21, 2015, 01:03:32 PM »

Quote from: MosheP on October 21, 2015, 12:59:13 PM

To NYC

So where does the EU comp law fall in?

Marco Polo · « **Reply #2199 on:** October 21, 2015, 01:24:58 PM »

Is there anything for 2+ hour late arrival into LHR from EWR?

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Author Topic: Airline Compensation Master Thread (Read 1117684 times)