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Author Topic: Airline Compensation Master Thread  (Read 1116893 times)

Offline Luvtotravel

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Re: Airline Compensation Master Thread
« Reply #2320 on: January 07, 2016, 11:32:21 AM »
can i expect any compensation from aa mia-lga for broken entertainment system?
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Offline rileywiles23

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Re: Airline Compensation Master Thread
« Reply #2321 on: January 07, 2016, 11:42:42 AM »

can i expect any compensation from aa mia-lga for broken entertainment system?
Yes.
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Offline rileywiles23

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Re: Airline Compensation Master Thread
« Reply #2322 on: January 07, 2016, 12:47:17 PM »
5k M&M for no kosher meal on LH F.
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Offline benjie1305

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Re: Airline Compensation Master Thread
« Reply #2323 on: January 07, 2016, 12:48:24 PM »
5k M&M for no kosher meal on LH F.

Why was there no kosher food?
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Offline rileywiles23

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Re: Airline Compensation Master Thread
« Reply #2324 on: January 07, 2016, 01:16:00 PM »

Why was there no kosher food?
I don't know. I put in request online, but it didn't go through.
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Offline sammy n

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Re: Airline Compensation Master Thread
« Reply #2325 on: January 08, 2016, 04:17:27 AM »

What email do I send to request compensation from United?

My story: I was booked on a UA flight in J with my wife and infant using UA miles for my wife and I and for the infant I paid 10% of the one way fare in J. The flight was from EWR-ZRH with a hour and half stop and then on a LX flight in J as well (lie flat) to TLV. There was about a 3 hour delay out of EWR making me miss my connection. While waiting there I went to desk to ask if there's any direct flight I can be put on as a result of the delay. I was told that no direct flights were available that night or the following day in J. Was told my best option would be to take the flight to ZRH and try over there to get into the LY flight. So that's what I did and when I landed in ZRH I went straight to the transfer desk and she tried helping me to get on the LY flight but said she can't do it and I must go to the LY counter and ask them there. (This is all while my kid is sick with bronchitis and not a happy camper to say the least)
So I go to LY counter and after everyone is already boarded the plane, less then 5 min before official take off time they said they are willing to put me on the flight but only in Y. So due to the circumstances with my kid being sick I just got on the plane.
Question: what compensation do I deserve and can get?
Bump. Anyone?

Offline Mech

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Offline EJB

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Re: Airline Compensation Master Thread
« Reply #2327 on: January 08, 2016, 02:47:11 PM »
Airline: American
Flight: N/A
Class: N/A
Incident: Didn't fly, but they accidentally deducted a big trip trip twice from my account, causing me to not have enough points for another reservation that they attempted to ticket.
Compensation: 6,000 bonus miles + reversal of mistake

I know it sounds petty, but I've had enough issues with American that they've denied compensation for that I don't feel bad for them one bit.

Offline EJB

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Re: Airline Compensation Master Thread
« Reply #2328 on: January 08, 2016, 02:55:48 PM »
Airline: American
Flight: N/A
Class: N/A
Incident: Didn't fly, but they accidentally deducted a big trip trip twice from my account, causing me to not have enough points for another reservation that they attempted to ticket.
Compensation: 6,000 bonus miles + reversal of mistake

I know it sounds petty, but I've had enough issues with American that they've denied compensation for that I don't feel bad for them one bit.

Edit: The joke's on me, because they screwed up the same way again. Now they're going to audit my account for having negative miles :)

Offline AJK

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Re: Airline Compensation Master Thread
« Reply #2329 on: January 09, 2016, 06:53:17 PM »
Im assuming no chance of compensation, but i had a last minute equipment swap on aa from LHR-jfk from new biz to old biz. I assume since both are considered business im SOL. Correct?
Bummer.
What email do I send to request compensation from United?

My story: I was booked on a UA flight in J with my wife and infant using UA miles for my wife and I and for the infant I paid 10% of the one way fare in J. The flight was from EWR-ZRH with a hour and half stop and then on a LX flight in J as well (lie flat) to TLV. There was about a 3 hour delay out of EWR making me miss my connection. While waiting there I went to desk to ask if there's any direct flight I can be put on as a result of the delay. I was told that no direct flights were available that night or the following day in J. Was told my best option would be to take the flight to ZRH and try over there to get into the LY flight. So that's what I did and when I landed in ZRH I went straight to the transfer desk and she tried helping me to get on the LY flight but said she can't do it and I must go to the LY counter and ask them there. (This is all while my kid is sick with bronchitis and not a happy camper to say the least)
So I go to LY counter and after everyone is already boarded the plane, less then 5 min before official take off time they said they are willing to put me on the flight but only in Y. So due to the circumstances with my kid being sick I just got on the plane.
Question: what compensation do I deserve and can get?
None. You voluntarily chose the downgrade.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline sammy n

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Re: Airline Compensation Master Thread
« Reply #2330 on: January 09, 2016, 07:31:33 PM »

None. You voluntarily chose the downgrade.
The other option was to wait 11 and half hours in the airport till the next flight. That's called voluntarily?!

Offline Jm1248

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Re: Airline Compensation Master Thread
« Reply #2331 on: January 09, 2016, 11:26:10 PM »
Airline: JetBlue
Flight: JFK-BGI
Class: Economy
Incident: 2 hour flight delay
Compensation: $50 voucher

Offline AJK

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Re: Airline Compensation Master Thread
« Reply #2332 on: January 10, 2016, 10:31:08 AM »
The other option was to wait 11 and half hours in the airport till the next flight. That's called voluntarily?!
Correct.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline sammy n

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Re: Airline Compensation Master Thread
« Reply #2333 on: January 10, 2016, 10:33:03 AM »

Correct.
So then at least I should get back the 10k UA miles for flying Y the second leg which only cost 70k pp and as well some of the 10% that I paid for my infant. No?

Offline AJK

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Re: Airline Compensation Master Thread
« Reply #2334 on: January 10, 2016, 10:38:31 AM »
Try. GL.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline sammy n

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Re: Airline Compensation Master Thread
« Reply #2335 on: January 10, 2016, 10:42:47 AM »

Try. GL.
Thanx will do and report back. 

Offline ilherman

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Re: Airline Compensation Master Thread
« Reply #2336 on: January 10, 2016, 10:54:52 AM »
None. You voluntarily chose the downgrade.
-0.5

He choose the downgrade because the airline messed up with him and he had no other option. The other option was to wait 11 hours which again deserves compensation. All and all he deserves compensation for the inconvenience the airline caused him. 
You can say what you think when you think what you say.

Offline AJK

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Re: Airline Compensation Master Thread
« Reply #2337 on: January 10, 2016, 11:12:22 AM »
I assume the delay out of EWR was weather related, in which case he'd be entitled to nothing except a refund of the downgrade.

If it was mechanical, then he'd be entitled.
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Offline sammy n

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Airline Compensation Master Thread
« Reply #2338 on: January 10, 2016, 11:17:40 AM »
I assume the delay out of EWR was weather related, in which case he'd be entitled to nothing except a refund of the downgrade.

If it was mechanical, then he'd be entitled.
Not such a good idea to assume bec this delay had zero to do with the weather! Totally mechanical.
« Last Edit: January 10, 2016, 11:36:00 AM by sammy n »

Offline AJK

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Re: Airline Compensation Master Thread
« Reply #2339 on: January 10, 2016, 11:51:37 AM »
Changes things.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper