Airline Compensation Master Thread

[159dallas]

12:36pm still nothing and they can't really help me over the phone.

Delivered at 2:15pm sent an email to SWA.

[shmoe joe]

What is the best way to contact BA, DL, and AA for compensation?

wow! Do you fly just to claim compensation?? Is it worthwhile??

[Yitzshpitz]

I got 5k delta points for entertainment system breaking halfway through a flight from NY to LA. I called again amd the rep gave me another 2500.

[shmoe joe]

I got 5k delta points for entertainment system breaking halfway through a flight from NY to LA. I called again amd the rep gave me another 2500.

i got for same thing from them for i flight from vce to jfk $150.

[MeirS]

wow! Do you fly just to claim compensation?? Is it worthwhile??

Just catching up.

AA flight in December departed around 5 hours late in relatively good weather.

DL flight in March was rescheduled due to weather and then they didn't have my meal.

BA flight in April where they just didn't have my meal.

[shmoe joe]

Just catching up.

AA flight in December departed around 5 hours late in relatively good weather.

DL flight in March was rescheduled due to weather and then they didn't have my meal.

BA flight in April where they just didn't have my meal.

was just kidding

[159dallas]

12:36pm still nothing and they can't really help me over the phone.

150 southwest credit

[Yammer]

Sent this,👇

"Hi,

As I don't have much time to write, I will try to make it short. As I'm looking to purchase new tickets for this year's vacation I remembered that I never took care of this unpleasant experience.

 

1. My wife ( pregnant at the time ) was very cold during the flight. We requested a blanket and was told that "we don't provide blankets on domestic flights". Which of course is false.( We had on the return flight.)

 

2. The screen didn't work for the entire 6 hour flight! We spoke to multiple flight attendants, no one was able to help. It was a full flight and there was no option to change seats.

 

I can write​ this emotionally and dramatically​, however I am positive that United will stand behind their commitment to provide their customers with the highest level of satisfaction"

[Yammer]

Sent this,👇

"Hi,

As I don't have much time to write, I will try to make it short. As I'm looking to purchase new tickets for this year's vacation I remembered that I never took care of this unpleasant experience.

 

1. My wife ( pregnant at the time ) was very cold during the flight. We requested a blanket and was told that "we don't provide blankets on domestic flights". Which of course is false.( We had on the return flight.)

 

2. The screen didn't work for the entire 6 hour flight! We spoke to multiple flight attendants, no one was able to help. It was a full flight and there was no option to change seats.

 

I can write​ this emotionally and dramatically​, however I am positive that United will stand behind their commitment to provide their customers with the highest level of satisfaction"

The response.

2 $100 travel certificates.

[yony]

To make a very long story short, my AB flight from Berlin-JFK was rerouted to Boston because of a passing thunderstorm over JFK (and after circling 40 minutes the plane was low on fuel...)
We waited over 3 hours for our luggage then we were told that we need to find our own why back to NY and we'll be compensated for the food and travel expenses.
But when i tried to request the compensation (car to train station, amtrak BOS to Penn station, taxi from penn station) it was declined!

The reply was:
Thank you for your correspondence dated 07.04.2017.
According to your comments we have annoyed you by not providing the expected or usual service. We understand that you are disappointed and kindly ask you to accept our sincere apologies on behalf of airberlin.We know that you were looking forward to your flights as well as your journey and that you expect smooth procedure from booking to service on board.
Unpredictable events during airline operations are very annoying for us as well since such occurences require a complex adjustment of our flight rotation.
According to our flight documentation the flight could not be operated as scheduled due to exceptional circumstances.
We kindly ask for your understanding that we are not liable for possible consequential costs in such cases.
We hope that you accept our apologies and that you still put trust in airberlin in future.

What can i do now? when i call they say that i can only email....

[ExGingi]

Try mandatory European compensation, or if you started in TLV, mandatory Israeli compensation.

[Mr. CC]

Try mandatory European compensation, or if you started in TLV, mandatory Israeli compensation.

there's no mandatory compensation when it's due to the wether

[a mirrer]

Try mandatory European compensation, or if you started in TLV, mandatory Israeli compensation.

theres no mandatory compensation if the delay was due to weather but eu law does have a duty of care obligation on the airline which is applicable in all circumstances including weather 

[Z56]

Anyone with a link to submit a united travel complaint, their typical online system, doesn't have options for complaints... what's the best way to submit one ?

[Chief Rabbi of New York]

Anyone with a link to submit a united travel complaint, their typical online system, doesn't have options for complaints... what's the best way to submit one ?

just submit it by comments by customer care 

[Z56]

just submit it by comments by customer care

link pls... no option customer care..

[a mirrer]

link pls... no option customer care..

https://www.united.com/web/en-US/content/Contact/customer/default.aspx

[Z56]

https://www.united.com/web/en-US/content/Contact/customer/default.aspx

Thanks

[flyingace]

Anyone get a response from Delta regarding flight 468 diverted to CDG on 4/26?

[Suave]