Airline Compensation Master Thread

[thaber]

Airline?
Travel Class?
Route?

Sorry, UA J, sfo - tlv

[Yammer]

UPDATE: They found the 1 lost piece of luggage, how in the meantime I had to buy some things. Am I entitled to comp for that?

It varies on the timing.

[Yehuda25]

Bose noise cancelling headphones did not work properly, there was no active noise cancellation, both I and my seatmate compared and confirmed.
this hampered my ability to rest and sleep, on a very very long flight.

$100 voucher

emailed them/online form?

[thaber]

emailed them/online form?

Yes. Did it from the plane

[JACKBLUE]

AA JFK-LHR 4 hour delay.
What can I expect?

[as2]

AA JFK-LHR 4 hour delay.
What can I expect?

Reason for delay?

[elya]

3 hour delay YVR-JFK on CX, this was their response,

"Thank you for contacting us.

 

I apologise for the fact that your recent experience was so disappointing and am sorry for the inconvenience we caused you.

 

We place great emphasis on punctuality as we know how important it is to our customers. There are, however, occasions when we are not able to operate according to our published schedules. In such situations, we do our best to minimise the inconvenience caused to our customers. Unfortunately, your flight CX888 was delayed and you reached your destination late as a result. I apologise for the inconvenience this delay caused you.

 

While I appreciate your reasons for asking, I am afraid I am unable to offer you compensation and I am sorry to disappoint you.

 

Thank you once again for bringing your concerns to our attention. I very much hope your next experience with us will be more enjoyable.


Yours sincerely

Laxmi Roy
Customer Relations Executive
Customer Relations Department
Cathay Pacific Airways Limited
Hong Kong Dragon Airlines Limited"

Any point in pushing further?

[JACKBLUE]

Reason for delay?

mechanical issue

[JACKBLUE]

AA JFK-LHR 4 hour delay.
What can I expect?

Got 8K AAdvantage miles.
Can I do better?

[Emkay]

Anyone here have experience with Alitalia baggage delay compensation?
Baggage was delayed 48 hrs so far and counting.

[Z56]

Anyone here have experience with Alitalia baggage delay compensation?
Baggage was delayed 48 hrs so far and counting.

What's with Cc insurance?

[Emkay]

What's with Cc insurance?

SPG, won't happen.
I always use Chase but they had issues processing it so I used Amex this time.

[Z56]

SPG, won't happen.
I always use Chase but they had issues processing it so I used Amex this time.

Oh vey!

[PPM]

Alitalia damaged my stroller on April 3. I'm still fighting for my money.
I filed a DOT claim since they didn't respond to my email for over 60 days which is illegal.
DOT contacted the manager which emailed me a month ago that they will give me an answer in 10 days. I sent back an email to the rep at DOT with still no response.
Anyone have any idea how to proceed?

[JACKBLUE]

AA JFK-LHR 4 hour delay.
What can I expect?

Got 8K AAdvantage miles.
Can I do better?

bump

[Jm1248]

What is the policy for lost luggage with Amex biz plat? Flew LAX-OGG Virgin America and one of my bags didn't make it yet

[JACKBLUE]

AA JFK-LHR 4 hour delay.
What can I expect?

Got 8K AAdvantage miles.
Can I do better?

bump please.

[mochjas]

bump please.

what was the reason for the delay?

[JACKBLUE]

what was the reason for the delay?

technical issue

[mochjas]

technical issue

yes 8k AA miles sounds low