Airline Compensation Master Thread

[JACKBLUE]

yes 8k AA miles sounds low

can I get EU compensation?

[yitzy93]

can I get EU compensation?

No.

[JACKBLUE]

No.

thanks

[Sam Finkelstein]

Inoperable power port on Delta. Any point in asking?

My bags are almost always there after 20 minutes, so I have a nice amount of compensation showing up for that.

[nafnaf12]

posting for a friend.

Two weeks ago he was scheduled to depart with Turkish flight 2 JFK-IST at 7:10pm on Thursday evening
arriving at 11:55am,1:30min connection depart IST-TLV
At 1:25pm arrive at 3:35pm.(flight 0786)
At first there was an hour delay so he went to the desk and the agent guaranteed that the connecting flight would wait for them since there were 40+ pax connecting,

Being told they would wait he proceeded to board, and they got delayed an additional 2hr on the plane and ended up departing around 10pm.

When they arrived in Istanbul all transferring pax wereput on the 6:30pm flight which wouldn't work with shabbos... So he went to the Turkish desk to see if he can get a hotel voucher since he'll be spending shabbos there. After asking, the agent said I have to ask my supervisor and went to the back- came back saying since they put all other pax on the 6pm flight they don't need to give him a voucher, so he asked to speak to the supervisor and the agent said I am the supervisor (even though he just went to the back to ask his supervisor..)

My friend is a SA Gold.

My question is how much and what sort of compensation can he ask for?


PS. Not asking for lectures on how one would travel so close to shabbos.

PPS. he ended up being hosted by a family that chabbad sent him to and had a beautiful shabbos.

[Ergel]

Why was the flight delayed?

[nafnaf12]

Why was the flight delayed?

the inbound aircraft was delayed from ist

[travel agent]

what happened with all the other 40 connecting pax?

[nafnaf12]

what happened with all the other 40 connecting pax?

they took the 6:30pm flight, he couldn't since he is shabbos observant

[yitzy93]

the inbound aircraft was delayed from ist

He might be entitled to Israeli mandatory compensation. 3000NIS

[nafnaf12]

He might be entitled to Israeli mandatory compensation. 3000NIS

how can I find out?

[lindnuck]

Flew DeltaOne from SEA to CDG. They accidentally gave my special meal entree to another passenger. Luckily I was not hungry as I didn't realize there was another course and ate all the appetizers anyway.

Emailed CS and asked for 15,000 miles, and they replied within a few days and credited that to my account.

[yitzy93]

how can I find out?

Read the Israeli Aviation Services Law. Although being that he didn't board the 6.30pm flight could make things trickier.

[nafnaf12]

Read the Israeli Aviation Services Law. Although being that he didn't board the 6.30pm flight could make things trickier.

if I understand the law correctly you're only entitled if the delay at final destination  was more than 8hr and being that the rest of the pax took the 6pm flight they arrived at the final destination less than 8hr.
Would him being shabbos observant mean he is entitled since he couldn't take the 6pm flight?

[Emkay]

the inbound aircraft was delayed from ist

That only explains the first hr.

[nafnaf12]

That only explains the first hr.

an hour delay for aircraft to arrive another hour and a half till the doors closed and they left the gate, and about 30min till takeoff

[Ergel]

He might be entitled to Israeli mandatory compensation. 3000NIS

The reaccomodated flight was only 5 hours after the originall scheduled flight, not entitled to 3000 NIS.

Not sure exactly why you think you deserve compensation? If it had been a Tuesday would you think you were deserving of compensation? If not, it's not the airline's responsibility to ensure you keep shabbos. They accomodated you on a flight after shabbos and to be fair to them, I think that is more than enough

[jose34]

( if not posted in correct thread please let me know!)
If I had a baggage delay and I started a claim with the airline ( Alitalia) and then started a claim with my credit card company ( chase sapphire reserve) now the airline got back to me with a settlement of a 100 Euro Gift card and I accept it will Chase Sapphire Reserve not give money for the delayed bags?
Can I ask for a check from Altilia, will they give it to me?

[yitzy93]

The reaccomodated flight was only 5 hours after the originall scheduled flight, not entitled to 3000 NIS.

Not sure exactly why you think you deserve compensation? If it had been a Tuesday would you think you were deserving of compensation? If not, it's not the airline's responsibility to ensure you keep shabbos. They accomodated you on a flight after shabbos and to be fair to them, I think that is more than enough

Section 6(d) does mention something about refusing to fly because of religion. Not sure if it's in defense of passenger or airline though.

[6girls]

Does anyone have any experience getting compensated for lost luggage on Royal Air Marroc?