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Author Topic: Airline Compensation Master Thread  (Read 667512 times)

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Re: Airline Compensation Master Thread
« Reply #3800 on: July 24, 2018, 05:55:39 PM »
Guys can you please clarify if I eligible for any compensation besides $15 food voucher?
I was rebooked to Lufthansa flight at JFK today due to my original Austrian flight being delayed for several hours, making impossible  to catch my connecting flight in Vienna.
The new Lufthansa flight departs 5 hours later than my original Austrian flight (I was given a $15 food voucher) + there will be adinional 5+Hours connection in Frankfurt. At the end, iíll get to my final destination (MSQ) almost 8 hours later then scheduled on my original itinerary.
The ticket was purchased with United miles and Freedom c/c for fees.
Any advice?
what was the reason for the delay?

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Re: Airline Compensation Master Thread
« Reply #3801 on: July 25, 2018, 07:41:24 AM »
They didnít tell the reason neither at Lufthansa stand in NY nor in Frankfurt. 🤷‍♀️ Not weather related for sure. Are there online sources to find out the reason if reps keep silent? The original Austrian fight OS88 was delayed for 4 hours and 20 min.
The re-routed me through Frankfurt instead on LH405 due to shorter connection to MSQ, my final destination  (only 5 hours). Iím in Frankfurt right now and Lufthansa refused to give me another food voucher here. Is it reasonable? I would have been at MSQ by now if OS88 left on time.

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Airline Compensation Master Thread
« Reply #3802 on: July 25, 2018, 08:43:57 AM »
They didnít tell the reason neither at Lufthansa stand in NY nor in Frankfurt. 🤷‍♀️ Not weather related for sure. Are there online sources to find out the reason if reps keep silent? The original Austrian fight OS88 was delayed for 4 hours and 20 min.
The re-routed me through Frankfurt instead on LH405 due to shorter connection to MSQ, my final destination  (only 5 hours). Iím in Frankfurt right now and Lufthansa refused to give me another food voucher here. Is it reasonable? I would have been at MSQ by now if OS88 left on time.
On what basis do you say it definitely isnít weather? Based on the weather around Jfk yesterday Iíd assume it is weather unless you find out otherwise, but definitely try to find out.

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Re: Airline Compensation Master Thread
« Reply #3803 on: July 25, 2018, 09:05:50 AM »
On what basis do you say it definitely isnít weather? Based on the weather around Jfk yesterday Iíd assume it is weather unless you find out otherwise, but definitely try to find out.
Definitely call Austrian to find out more. It looks like your plane was swapped in Austria en route to jfk and arrived 5 hours late, so definitely possible there was an issue

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Re: Airline Compensation Master Thread
« Reply #3804 on: July 25, 2018, 09:08:25 AM »
Definitely call Austrian to find out more. It looks like your plane was swapped in Austria en route to jfk and arrived 5 hours late, so definitely possible there was an issue
My understanding airline is not required to give out food vouchers if delay is caused by weather. But they offered vouchers at JFK so I assumed it wasnít weather related.
Thank you. Will call them once Iím home.
Do you know if Iím entitled to food voucher at Frankfurt or any other compensation?

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Re: Airline Compensation Master Thread
« Reply #3805 on: July 25, 2018, 09:20:20 AM »
My understanding airline is not required to give out food vouchers if delay is caused by weather. But they offered vouchers at JFK so I assumed it wasnít weather related.
Thank you. Will call them once Iím home.
Do you know if Iím entitled to food voucher at Frankfurt or any other compensation?
If it was not weather related your entitled to 600 EUR mandetory compensation.

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Re: Airline Compensation Master Thread
« Reply #3806 on: July 25, 2018, 06:50:35 PM »
I flew out went on a SW flight in early morning and came back from LA on a different airline. We left gate and went back due to something needing to be fixed on the plane. I actually didnt get off the plane. However, since we  were only in LA for the day..it ruined all our plans as we werent able to get around in LA before my son's late afternoon flight. Is it worth asking them for some compensation?

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Re: Airline Compensation Master Thread
« Reply #3807 on: July 25, 2018, 06:52:54 PM »
I flew out went on a SW flight in early morning and came back from LA on a different airline. We left gate and went back due to something needing to be fixed on the plane. I actually didnt get off the plane. However, since we  were only in LA for the day..it ruined all our plans as we werent able to get around in LA before my son's late afternoon flight. Is it worth asking them for some compensation?
How long was the delay?

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Re: Airline Compensation Master Thread
« Reply #3808 on: July 25, 2018, 07:02:19 PM »
a little less than 2 hours

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Re: Airline Compensation Master Thread
« Reply #3809 on: July 25, 2018, 07:06:13 PM »
a little less than 2 hours
you might be able to get a little.

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Re: Airline Compensation Master Thread
« Reply #3810 on: July 25, 2018, 11:49:20 PM »
thanks!

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Re: Airline Compensation Master Thread
« Reply #3811 on: July 26, 2018, 01:13:15 AM »
Booked domestic AA flight using Avios. Flight was cancelled and I was put on flight 12 hours later. That didn't work for me schedule, so I didn't show. Who will give me comp? AA or BA? What can I expect?

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Re: Airline Compensation Master Thread
« Reply #3812 on: July 26, 2018, 05:24:18 AM »
In Muc flight to Lax just got delayed 3 1/2 hours.....
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Re: Airline Compensation Master Thread
« Reply #3813 on: July 26, 2018, 07:22:25 AM »
In Muc flight to Lax just got delayed 3 1/2 hours.....
EU comp!
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Re: Airline Compensation Master Thread
« Reply #3814 on: July 26, 2018, 01:43:50 PM »
In Muc flight to Lax just got delayed 3 1/2 hours.....
EU comp!
Not if they make up some time en-route. Would need to arrive 3+ hours late for EU comp to kick in.

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Re: Airline Compensation Master Thread
« Reply #3815 on: July 27, 2018, 12:04:49 AM »
Flight was originally 12:15 delayed a half hour..on tarmac for 3 hours came back to airport as had a brake issue..plane was cancelled could not get into NY until after Shabbos missed the weekend there and only offering 175 per person. Any suggestions what I should do? We were coming for a weekend and will miss that as we have another flight on Sunday afternoon to catch from a different airline. This was Jet blue any suggestions?

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Re: Airline Compensation Master Thread
« Reply #3816 on: July 29, 2018, 09:19:19 AM »
did anyone had success getting EU compensation from wizz air? 

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Re: Airline Compensation Master Thread
« Reply #3817 on: July 30, 2018, 12:59:52 AM »
Elal flight delayed from 12:20AM to 4:50AM. They say it was a maintenance problem. Am I entitled to compensation?
Flight was from TLV to JFK

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Re: Airline Compensation Master Thread
« Reply #3818 on: July 30, 2018, 06:23:53 PM »
DL J SFO-JFK.
They forgot my Kosher option (can one call those things meals?), FA apologized and processed complaint in her little tablet and said I'd get 5k SkyPesos. I said that didn't sound like a lot, so she processed a different type of complaint and got me an additional 15k :)

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Re: Airline Compensation Master Thread
« Reply #3819 on: July 30, 2018, 07:30:54 PM »
DL J SFO-JFK.
They forgot my Kosher option (can one call those things meals?), FA apologized and processed complaint in her little tablet and said I'd get 5k SkyPesos. I said that didn't sound like a lot, so she processed a different type of complaint and got me an additional 15k :)

Good for standing up to that.