Topic Wiki

Issue with a flight to/from Europe make sure to check this link: http://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm

Please post contact info for each airline:
AA-
Alitalia-
Airfrance-
Delta-
ElAl-
Iberia-
Lufthansa-
United-
WOW-



Author Topic: Airline Compensation Master Thread  (Read 563640 times)

Offline Saver

  • Dansdeals Gold Elite
  • ***
  • Join Date: Jun 2010
  • Posts: 145
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Airline Compensation Master Thread
« Reply #3810 on: July 25, 2018, 11:49:20 PM »
thanks!

Offline elimmm

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Apr 2015
  • Posts: 550
  • Total likes: 29
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Airline Compensation Master Thread
« Reply #3811 on: July 26, 2018, 01:13:15 AM »
Booked domestic AA flight using Avios. Flight was cancelled and I was put on flight 12 hours later. That didn't work for me schedule, so I didn't show. Who will give me comp? AA or BA? What can I expect?

Offline chaimdasap

  • Dansdeals Gold Elite
  • ***
  • Join Date: Dec 2015
  • Posts: 236
  • Total likes: 4
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: jerusalem
Re: Airline Compensation Master Thread
« Reply #3812 on: July 26, 2018, 05:24:18 AM »
In Muc flight to Lax just got delayed 3 1/2 hours.....
"I'm not under the affluence of incohol, but thinkle peep I am."

Offline nafnaf12

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jan 2012
  • Posts: 3674
  • Total likes: 180
  • DansDeals.com Hat Tips 76
    • View Profile
Re: Airline Compensation Master Thread
« Reply #3813 on: July 26, 2018, 07:22:25 AM »
In Muc flight to Lax just got delayed 3 1/2 hours.....
EU comp!
A smooth sea never made a skilled sailor.

Offline lubaby

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2010
  • Posts: 4833
  • Total likes: 365
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Airline Compensation Master Thread
« Reply #3814 on: July 26, 2018, 01:43:50 PM »
In Muc flight to Lax just got delayed 3 1/2 hours.....
EU comp!
Not if they make up some time en-route. Would need to arrive 3+ hours late for EU comp to kick in.
Once the game is over, the king and the pawn go back in the same box.

Offline Saver

  • Dansdeals Gold Elite
  • ***
  • Join Date: Jun 2010
  • Posts: 145
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Airline Compensation Master Thread
« Reply #3815 on: July 27, 2018, 12:04:49 AM »
Flight was originally 12:15 delayed a half hour..on tarmac for 3 hours came back to airport as had a brake issue..plane was cancelled could not get into NY until after Shabbos missed the weekend there and only offering 175 per person. Any suggestions what I should do? We were coming for a weekend and will miss that as we have another flight on Sunday afternoon to catch from a different airline. This was Jet blue any suggestions?

Offline travel agent

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Nov 2013
  • Posts: 587
  • Total likes: 12
  • DansDeals.com Hat Tips 2
  • Gender: Male
    • View Profile
Re: Airline Compensation Master Thread
« Reply #3816 on: July 29, 2018, 09:19:19 AM »
did anyone had success getting EU compensation from wizz air? 

Offline VLK

  • Dansdeals Gold Elite
  • ***
  • Join Date: Dec 2016
  • Posts: 173
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Airline Compensation Master Thread
« Reply #3817 on: July 30, 2018, 12:59:52 AM »
Elal flight delayed from 12:20AM to 4:50AM. They say it was a maintenance problem. Am I entitled to compensation?
Flight was from TLV to JFK

Offline lubaby

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2010
  • Posts: 4833
  • Total likes: 365
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Airline Compensation Master Thread
« Reply #3818 on: July 30, 2018, 06:23:53 PM »
DL J SFO-JFK.
They forgot my Kosher option (can one call those things meals?), FA apologized and processed complaint in her little tablet and said I'd get 5k SkyPesos. I said that didn't sound like a lot, so she processed a different type of complaint and got me an additional 15k :)
Once the game is over, the king and the pawn go back in the same box.

Offline Yaalili

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jul 2009
  • Posts: 12108
  • Total likes: 234
  • DansDeals.com Hat Tips 150
  • Gender: Male
    • View Profile
  • Location: USA
  • Programs: Caesars Diamond, Hilton Diamond, Hyatt Explorist, IHG Platinum, Marriott Gold, MLife Gold, National Executive Elite, Radisson Gold, Rock Royalty Wild Card, Wyndham Diamond, DansDeals Lifetime 10K Presidential Platinum Elite.
Re: Airline Compensation Master Thread
« Reply #3819 on: July 30, 2018, 07:30:54 PM »
DL J SFO-JFK.
They forgot my Kosher option (can one call those things meals?), FA apologized and processed complaint in her little tablet and said I'd get 5k SkyPesos. I said that didn't sound like a lot, so she processed a different type of complaint and got me an additional 15k :)

Good for standing up to that.

Offline elya

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2015
  • Posts: 2316
  • Total likes: 82
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Airline Compensation Master Thread
« Reply #3820 on: August 03, 2018, 12:45:38 AM »
Any Compensation in order for a 3 1/2 hour delay LAX-EWR on UA?
Any Mandatory DOT Comp?

Offline miles lover

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Dec 2013
  • Posts: 847
  • Total likes: 23
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: Lakewood NJ
Airline Compensation Master Thread
« Reply #3821 on: August 08, 2018, 05:57:57 AM »
What can I expect for a Business class ticket not properly booked by quantas agent, which led to missing a flight ? I changed flights via agent and it wasnít issued correctly. When I came to airport they told me itís not ticketed. By the time quantas was able to ticket it (about 40 min phone call) I wasnít able to take that flight. Elal put me on the next flight which is at 3:30, and also to Newark instead of Jfk which I need. What can I expect for compensation ?

Offline buchir

  • Dansdeals Silver Elite
  • **
  • Join Date: Jul 2016
  • Posts: 86
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Airline Compensation Master Thread
« Reply #3822 on: August 08, 2018, 06:31:34 PM »
Sent my brother yesterday on LH J flight 403. The Flight was delayed almost 4 Hours (3:47). The reason for the delay was due to the plane arriving late from FRA (LH 401), Since the airport was on lock down for a couple of hours due to a security threat.

Question: Will LH still compensate me or will they claim this (copied from europa.eu)?

If you arrived at your final destination with a delay of more than 3 hours, you are entitled to compensation, unless the delay was due to extraordinary circumstances.


Extraordinary circumstances - Delay
Extraordinary circumstances can lead to more than one cancellation or delay at the final destination. Examples of events defined as extraordinary circumstances are air traffic management decisions, political instability, adverse weather conditions and security risks.

Offline myi

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Feb 2015
  • Posts: 19431
  • Total likes: 1358
  • DansDeals.com Hat Tips 300
  • Gender: Male
    • View Profile
  • Location: InMyPants! 🙈
  • Programs: 2Many2List!
Re: Airline Compensation Master Thread
« Reply #3823 on: August 08, 2018, 08:11:10 PM »
Took a flight on LH 2 weeks ago and filed a complaint a week after the flight whiten 7 days but now 7 days after the complaint haven't heard back from them should i sent an email vs a form which i submitted through their website?
Don't try to be someone else , be who you are because everyone else is taken.

Offline travel agent

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Nov 2013
  • Posts: 587
  • Total likes: 12
  • DansDeals.com Hat Tips 2
  • Gender: Male
    • View Profile
Re: Airline Compensation Master Thread
« Reply #3824 on: August 09, 2018, 08:23:20 AM »
Sent my brother yesterday on LH J flight 403. The Flight was delayed almost 4 Hours (3:47). The reason for the delay was due to the plane arriving late from FRA (LH 401), Since the airport was on lock down for a couple of hours due to a security threat.

Question: Will LH still compensate me or will they claim this (copied from europa.eu)?

If you arrived at your final destination with a delay of more than 3 hours, you are entitled to compensation, unless the delay was due to extraordinary circumstances.


Extraordinary circumstances - Delay
Extraordinary circumstances can lead to more than one cancellation or delay at the final destination. Examples of events defined as extraordinary circumstances are air traffic management decisions, political instability, adverse weather conditions and security risks.

if the airport was on lock down, its not their fault