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Author Topic: Airline Compensation Master Thread  (Read 460282 times)

Offline nafnaf12

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A smooth sea never made a skilled sailor.

Offline Zevi16

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Airline Compensation Master Thread
« Reply #3856 on: September 04, 2018, 08:11:17 AM »
Guys if I can get some advice it would be great.
I flew from PHX to PHL on AA and my brand new double stroller got ripped on the way. Not a huge rip but right in the center. I filed a claim but they came out that itís not such a bad rip. I tried fighting it but they arenít budging. Is there any other method? I booked the flight with AA points and the taxes and fees using my CSR (booked it within 48 hours of flying).
Thanks

Offline PPM

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Re: Airline Compensation Master Thread
« Reply #3857 on: September 05, 2018, 11:53:41 AM »
Guys if I can get some advice it would be great.
I flew from PHX to PHL on AA and my brand new double stroller got ripped on the way. Not a huge rip but right in the center. I filed a claim but they came out that itís not such a bad rip. I tried fighting it but they arenít budging. Is there any other method? I booked the flight with AA points and the taxes and fees using my CSR (booked it within 48 hours of flying).
Thanks
Sure, Call the card services benefits from chase. This is covered under Damaged Baggage.
I've gotten them to cover my stroller.
You might need written proof from the airline that they will not be covering it.

Offline Moshe_N

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Re: Airline Compensation Master Thread
« Reply #3858 on: September 07, 2018, 04:57:57 PM »
Alaska airlines flight got delayed for 2.5 hours. Suggestions?

Offline PPM

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Re: Airline Compensation Master Thread
« Reply #3859 on: September 20, 2018, 11:24:50 PM »
Does anyone have experience with BA claim for EU delay. How long does it take to get the money back?

Offline shapsam

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Re: Airline Compensation Master Thread
« Reply #3860 on: September 20, 2018, 11:43:11 PM »
Does anyone have experience with BA claim for EU delay. How long does it take to get the money back?
4-6 weeks

Offline PPM

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Re: Airline Compensation Master Thread
« Reply #3861 on: September 21, 2018, 09:54:29 AM »

Offline bznt

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Re: Airline Compensation Master Thread
« Reply #3862 on: September 21, 2018, 09:59:01 AM »
I filed a delayed baggage claim with Swiss. I got a email stating that In order to get compensation i should send my banking info , I replied that it sounds fishy , just send me a check. The his is what I got today. Is this normal practice ?



Thank you for your response and excuse my late reply.
 
We are not able to refund anything to your credit card unless it is something you bought on our website directly like the ticket for your trip. The only way we will be able to refund your expenses is via a bank transfer.

In order to do this to an American Bank account is if you provide me the following information:
 
Name and address of account holder
Name and address of the bank
Bank code / clearing number (exact 9 digits)
Account number (up to 17 digits)
 
Be assured this is not a spam email, but an official request from SWISS International Airlines in order to process a transfer to your account.
 
Looking forward hearing from you.
 
Yours sincerely
 
Micaela Pazos
Consultant
Premium Feedback Services
 
Swiss International Air Lines Ltd.
P.O. Box 2013
8032 Zurich
Tel. 
SWISS.COM

Online hvaces42

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Re: Airline Compensation Master Thread
« Reply #3863 on: September 21, 2018, 10:01:29 AM »
I filed a delayed baggage claim with Swiss. I got a email stating that In order to get compensation i should send my banking info , I replied that it sounds fishy , just send me a check. The his is what I got today. Is this normal practice ?



Thank you for your response and excuse my late reply.
 
We are not able to refund anything to your credit card unless it is something you bought on our website directly like the ticket for your trip. The only way we will be able to refund your expenses is via a bank transfer.

In order to do this to an American Bank account is if you provide me the following information:
 
Name and address of account holder
Name and address of the bank
Bank code / clearing number (exact 9 digits)
Account number (up to 17 digits)
 
Be assured this is not a spam email, but an official request from SWISS International Airlines in order to process a transfer to your account.
 
Looking forward hearing from you.
 
Yours sincerely
 
Micaela Pazos
Consultant
Premium Feedback Services
 
Swiss International Air Lines Ltd.
P.O. Box 2013
8032 Zurich
Tel. 
SWISS.COM
Absolutely normal practice. File EU comp claim with them this year. They direct deposited money in the account. Very smooth transaction.
Fair warning - Any PMs sent in response to forum posts are fair game for ridicule in public.

Offline bznt

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Re: Airline Compensation Master Thread
« Reply #3864 on: September 21, 2018, 10:02:00 AM »
Absolutely normal practice. File EU comp claim with them this year. They direct deposited money in the account. Very smooth transaction.
Thanks

Offline shapsam

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Re: Airline Compensation Master Thread
« Reply #3865 on: September 21, 2018, 11:29:40 AM »

Offline chff

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Re: Airline Compensation Master Thread
« Reply #3866 on: September 21, 2018, 02:49:48 PM »
I filed a delayed baggage claim with Swiss. I got a email stating that In order to get compensation i should send my banking info , I replied that it sounds fishy , just send me a check. The his is what I got today. Is this normal practice ?



Thank you for your response and excuse my late reply.
 
We are not able to refund anything to your credit card unless it is something you bought on our website directly like the ticket for your trip. The only way we will be able to refund your expenses is via a bank transfer.

In order to do this to an American Bank account is if you provide me the following information:
 
Name and address of account holder
Name and address of the bank
Bank code / clearing number (exact 9 digits)
Account number (up to 17 digits)
 
Be assured this is not a spam email, but an official request from SWISS International Airlines in order to process a transfer to your account.
 
Looking forward hearing from you.
 
Yours sincerely
 
Micaela Pazos
Consultant
Premium Feedback Services
 
Swiss International Air Lines Ltd.
P.O. Box 2013
8032 Zurich
Tel. 
SWISS.COM
LH asked me for my bank details and did an ACH a few days later

Offline EJB

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Re: Airline Compensation Master Thread
« Reply #3867 on: September 21, 2018, 03:00:12 PM »
LH asked me for my bank details and did an ACH a few days later

I had an INTL wire once from an abu dhabi bank on behalf of etihad.

Offline shapsam

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Re: Airline Compensation Master Thread
« Reply #3868 on: September 21, 2018, 03:04:48 PM »
I had an INTL wire once from an abu dhabi bank on behalf of etihad.
LO wired money to me from Poland.

Offline chff

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Re: Airline Compensation Master Thread
« Reply #3869 on: September 21, 2018, 03:06:44 PM »
I had an INTL wire once from an abu dhabi bank on behalf of etihad.
LO wired money to me from Poland.
LH was a local wire