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Author Topic: Airline Compensation Master Thread  (Read 448989 times)

Offline nucheiner

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Re: Airline Compensation Master Thread
« Reply #3870 on: September 21, 2018, 03:29:27 PM »
Can someone advise regarding compensation for last night's UA 91 TLV-EWR cancellation.

 (Forced to rebook new Elal tix due to YT)

Any reason why it wouldn't be included in Israeli law?

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Re: Airline Compensation Master Thread
« Reply #3871 on: September 21, 2018, 04:15:36 PM »
LH was a local wire

I actually created a new checking for the wire and paid an incoming fee. Didn't want chase to see an incoming wire from an arab bank :)

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Re: Airline Compensation Master Thread
« Reply #3872 on: September 21, 2018, 04:29:05 PM »
Filed a complaint with LH for damaged baggage withen 7 days of my flight but saw no response from them after waiting for 2 weeks of submitting a response on their website.
 So I then went ahead and sent an email around 15 days after my flight, as well I didn't receive any kosher food on my flight, they wrote back to me; I'm sorry you have to submit a request within 7 Days of travel and then for the inconvenience of the food they offered $100 wired to my checking account. Is there anything more I can try, to prove to them that I submitted an email within 7 Days on my flight meaning I submitted a form online their website versus sending an email?
Don't try to be someone else , be who you are because everyone else is taken.

Offline Zevi16

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Re: Airline Compensation Master Thread
« Reply #3873 on: October 03, 2018, 07:25:28 PM »
Recently flew from JFK to FLL with delta and as the plane was taxiing down the runway about a liter or more of water came out of the ceiling and landed on me and my seat. The whole takeoff, till about 10k ft, me, my wife and 2 kids were on 1.5 seats instead of 3.
During the flight I emailed them about it to the wecare@delta.com email but got no response. I sent the same thing again but I ccíd the 3 executive emails I found but still no response.
Today I sent it to them direct and I got a VM within 2 hours from some executive in Atlanta wanting to talk to me.
Does she just want to apologize or offer compensation? How should I go about the call?

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Re: Airline Compensation Master Thread
« Reply #3874 on: October 03, 2018, 07:30:12 PM »
This sounds like something that could make the news especially if you could scream racism like those idiots did on AA. In any case it seems that Delta is trying to avoid that.

I personally would be very polite and gracious about it, and not try to milk them for it.

Offline Zevi16

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Re: Airline Compensation Master Thread
« Reply #3875 on: October 03, 2018, 07:36:25 PM »
This sounds like something that could make the news especially if you could scream racism like those idiots did on AA. In any case it seems that Delta is trying to avoid that.

I personally would be very polite and gracious about it, and not try to milk them for it.
Iíll call her tomorrow and see what she has to say.
I have a whole bunch of pictures and videos of it. Many other passengers took videos too. I got the real drench but others got wet too. (Which I mentioned in the email)

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Re: Airline Compensation Master Thread
« Reply #3876 on: October 03, 2018, 07:37:42 PM »
Good luck. I hope you don't mind that I had a good laugh at your expense. It must have been horrible to get drenched like that, but I couldn't resist. Hopefully you'll get some nice compensation that will make up for it.

Offline Zevi16

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Re: Airline Compensation Master Thread
« Reply #3877 on: October 03, 2018, 07:40:25 PM »
Good luck. I hope you don't mind that I had a good laugh at your expense. It must have been horrible to get drenched like that, but I couldn't resist. Hopefully you'll get some nice compensation that will make up for it.
Oh it was funny. Kind of. After I changed all my clothes.
All the Jews around me were telling me I donít need a sukkah as it was raining. I guess they thought it was hilarious too.

Offline ludmila

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Re: Airline Compensation Master Thread
« Reply #3878 on: October 04, 2018, 01:53:35 AM »
Recently flew from JFK to FLL with delta and as the plane was taxiing down the runway about a liter or more of water came out of the ceiling and landed on me and my seat. The whole takeoff, till about 10k ft, me, my wife and 2 kids were on 1.5 seats instead of 3.
During the flight I emailed them about it to the wecare@delta.com email but got no response. I sent the same thing again but I ccíd the 3 executive emails I found but still no response.
Today I sent it to them direct and I got a VM within 2 hours from some executive in Atlanta wanting to talk to me.
Does she just want to apologize or offer compensation? How should I go about the call?
What email did you use that got you the quick response?
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Offline a good yeshiva bachur

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Re: Airline Compensation Master Thread
« Reply #3879 on: October 04, 2018, 02:03:49 AM »
Nobody heard about the delta flight that had two ovens go up in flames mid flight one after the next?
It was 2 days before Yom Kippur...

Offline miles lover

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Re: Airline Compensation Master Thread
« Reply #3880 on: October 04, 2018, 03:04:07 AM »
What can I expect for a Business class ticket not properly booked by quantas agent, which led to missing a flight ? I changed flights via agent and it wasnít issued correctly. When I came to airport they told me itís not ticketed. By the time quantas was able to ticket it (about 40 min phone call) I wasnít able to take that flight. Elal put me on the next flight which is at 3:30, and also to Newark instead of Jfk which I need. What can I expect for compensation ?
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Re: Airline Compensation Master Thread
« Reply #3881 on: October 04, 2018, 06:54:57 PM »
Iíll call her tomorrow and see what she has to say.
I have a whole bunch of pictures and videos of it. Many other passengers took videos too. I got the real drench but others got wet too. (Which I mentioned in the email)
Any update?

Offline Zevi16

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Re: Airline Compensation Master Thread
« Reply #3882 on: October 04, 2018, 06:58:19 PM »
Any update?
She offered to refund all 3 of our tickets in full and pay for a new suit for me.

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Re: Airline Compensation Master Thread
« Reply #3883 on: October 04, 2018, 07:00:38 PM »
She offered to refund all 3 of our tickets in full and pay for a new suit for me.
wow. The suit is a nice touch. If only you were wearing a shtrimel
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Offline Zevi16

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Re: Airline Compensation Master Thread
« Reply #3884 on: October 04, 2018, 07:02:02 PM »
wow. The suit is a nice touch. If only you were wearing a shtrimel
She said within reason. So they are mailing a $280 check