Airline Compensation Master Thread

[nucheiner]

Can someone advise regarding compensation for last night's UA 91 TLV-EWR cancellation.

 (Forced to rebook new Elal tix due to YT)

Any reason why it wouldn't be included in Israeli law?

[EJB]

LH was a local wire

I actually created a new checking for the wire and paid an incoming fee. Didn't want chase to see an incoming wire from an arab bank

[myi]

Filed a complaint with LH for damaged baggage withen 7 days of my flight but saw no response from them after waiting for 2 weeks of submitting a response on their website.
 So I then went ahead and sent an email around 15 days after my flight, as well I didn't receive any kosher food on my flight, they wrote back to me; I'm sorry you have to submit a request within 7 Days of travel and then for the inconvenience of the food they offered $100 wired to my checking account. Is there anything more I can try, to prove to them that I submitted an email within 7 Days on my flight meaning I submitted a form online their website versus sending an email?

[Zevi16]

Recently flew from JFK to FLL with delta and as the plane was taxiing down the runway about a liter or more of water came out of the ceiling and landed on me and my seat. The whole takeoff, till about 10k ft, me, my wife and 2 kids were on 1.5 seats instead of 3.
During the flight I emailed them about it to the wecare@delta.com email but got no response. I sent the same thing again but I cc’d the 3 executive emails I found but still no response.
Today I sent it to them direct and I got a VM within 2 hours from some executive in Atlanta wanting to talk to me.
Does she just want to apologize or offer compensation? How should I go about the call?

[yelped]

This sounds like something that could make the news especially if you could scream racism like those idiots did on AA. In any case it seems that Delta is trying to avoid that.

I personally would be very polite and gracious about it, and not try to milk them for it.

[Zevi16]

This sounds like something that could make the news especially if you could scream racism like those idiots did on AA. In any case it seems that Delta is trying to avoid that.

I personally would be very polite and gracious about it, and not try to milk them for it.

I’ll call her tomorrow and see what she has to say.
I have a whole bunch of pictures and videos of it. Many other passengers took videos too. I got the real drench but others got wet too. (Which I mentioned in the email)

[yelped]

Good luck. I hope you don't mind that I had a good laugh at your expense. It must have been horrible to get drenched like that, but I couldn't resist. Hopefully you'll get some nice compensation that will make up for it.

[Zevi16]

Good luck. I hope you don't mind that I had a good laugh at your expense. It must have been horrible to get drenched like that, but I couldn't resist. Hopefully you'll get some nice compensation that will make up for it.

Oh it was funny. Kind of. After I changed all my clothes.
All the Jews around me were telling me I don’t need a sukkah as it was raining. I guess they thought it was hilarious too.

[ludmila]

Recently flew from JFK to FLL with delta and as the plane was taxiing down the runway about a liter or more of water came out of the ceiling and landed on me and my seat. The whole takeoff, till about 10k ft, me, my wife and 2 kids were on 1.5 seats instead of 3.
During the flight I emailed them about it to the wecare@delta.com email but got no response. I sent the same thing again but I cc’d the 3 executive emails I found but still no response.
Today I sent it to them direct and I got a VM within 2 hours from some executive in Atlanta wanting to talk to me.
Does she just want to apologize or offer compensation? How should I go about the call?

What email did you use that got you the quick response?

[a good yeshiva bachur]

Nobody heard about the delta flight that had two ovens go up in flames mid flight one after the next?
It was 2 days before Yom Kippur...

[miles lover]

What can I expect for a Business class ticket not properly booked by quantas agent, which led to missing a flight ? I changed flights via agent and it wasn’t issued correctly. When I came to airport they told me it’s not ticketed. By the time quantas was able to ticket it (about 40 min phone call) I wasn’t able to take that flight. Elal put me on the next flight which is at 3:30, and also to Newark instead of Jfk which I need. What can I expect for compensation ?

Bump

[yelped]

I’ll call her tomorrow and see what she has to say.
I have a whole bunch of pictures and videos of it. Many other passengers took videos too. I got the real drench but others got wet too. (Which I mentioned in the email)

Any update?

[Zevi16]

Any update?

She offered to refund all 3 of our tickets in full and pay for a new suit for me.

[nafnaf12]

She offered to refund all 3 of our tickets in full and pay for a new suit for me.

wow. The suit is a nice touch. If only you were wearing a shtrimel

[Zevi16]

wow. The suit is a nice touch. If only you were wearing a shtrimel

She said within reason. So they are mailing a $280 check