Topic Wiki

Issue with a flight to/from Europe make sure to check this link: http://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm

Please post contact info for each airline:
AA-
Alitalia-
Airfrance-
Delta-
ElAl-
Iberia-
Lufthansa-
United-
WOW-



Author Topic: Airline Compensation Master Thread  (Read 651622 times)

Offline beirush228

  • Dansdeals Gold Elite
  • ***
  • Join Date: Sep 2015
  • Posts: 192
  • Total likes: 8
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Airline Compensation Master Thread
« Reply #4040 on: February 05, 2019, 01:08:43 AM »
What are my chances of receiving any compensation for AA flight back on December that was cancelled. It was a connection in Dallas and because of a shortage of aircraft (Due to weather in Atlanta). Are those considered weather related? AA Declined me refund of my miles etc. Is this a case of HUCA? Fill out another complaint form?

Offline Solma

  • Dansdeals Silver Elite
  • **
  • Join Date: May 2016
  • Posts: 87
  • Total likes: 4
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: Israel
Re: Airline Compensation Master Thread
« Reply #4041 on: February 05, 2019, 06:48:50 AM »
I got this email from UA in regards to canceled flight from TLV Due to maintenance. Is this true ?




Thank you for contacting United Air Lines regarding your recent travel with us. 
 
We have again reviewed your request for cash compensation and found that we complied with all the applicable regulations at the time of your flight.
 
I understand that the delay was, at best, very frustrating and truly regret you were disappointed.  Please let me explain why cash compensation is not applicable under the Israeli Air Passenger Law.  Because all routine preventative maintenance actions were performed on the aircraft as scheduled, and the cancellation could not have been reasonably predicted or avoided, the event is considered force majeure and exclusionary to the mandatory compensation rules.
 
Please know that our legal department carefully reviews each of these matters with our system and technical operations groups to ensure we are in full compliance with the appropriate legal standards.  Although the cause of the irregularity was extraordinary and unable to be avoided, we did what we could to minimize it, and have nothing further to advise at this point.   
Although additional compensation is not forthcoming, we sincerely hope that you will choose to fly with United Airlines in the future.
 
Regards

Offline shapsam

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2017
  • Posts: 2561
  • Total likes: 426
  • DansDeals.com Hat Tips 10
    • View Profile
Re: Airline Compensation Master Thread
« Reply #4042 on: February 05, 2019, 07:52:06 AM »
What are my chances of receiving any compensation for AA flight back on December that was cancelled. It was a connection in Dallas and because of a shortage of aircraft (Due to weather in Atlanta). Are those considered weather related? AA Declined me refund of my miles etc. Is this a case of HUCA? Fill out another complaint form?
Of course you should get fully refunded if your flight was canceled, it doesn't matter what the reason was.

Offline beirush228

  • Dansdeals Gold Elite
  • ***
  • Join Date: Sep 2015
  • Posts: 192
  • Total likes: 8
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Airline Compensation Master Thread
« Reply #4043 on: February 05, 2019, 08:49:35 AM »
Really? Even if I managed to get on a different flight to the Bay Area?

Offline shapsam

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2017
  • Posts: 2561
  • Total likes: 426
  • DansDeals.com Hat Tips 10
    • View Profile
Re: Airline Compensation Master Thread
« Reply #4044 on: February 05, 2019, 09:05:37 AM »
Really? Even if I managed to get on a different flight to the Bay Area?
No, not if they provided another flight.

Offline beirush228

  • Dansdeals Gold Elite
  • ***
  • Join Date: Sep 2015
  • Posts: 192
  • Total likes: 8
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Airline Compensation Master Thread
« Reply #4045 on: February 05, 2019, 09:10:31 AM »
Even to a different airport?

Offline shapsam

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2017
  • Posts: 2561
  • Total likes: 426
  • DansDeals.com Hat Tips 10
    • View Profile
Re: Airline Compensation Master Thread
« Reply #4046 on: February 05, 2019, 09:13:13 AM »
Even to a different airport?
You can ask for compensation but they don't have to refund you

Offline JS69

  • Dansdeals Gold Elite
  • ***
  • Join Date: Jun 2011
  • Posts: 218
  • Total likes: 11
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: NY
Re: Airline Compensation Master Thread
« Reply #4047 on: February 05, 2019, 10:57:59 AM »
DL JFK-LAS

Potable water was not working for entire flight.

4500 skypesos

Offline hvaces42

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Nov 2013
  • Posts: 5184
  • Total likes: 915
  • DansDeals.com Hat Tips 14
    • View Profile
Re: Airline Compensation Master Thread
« Reply #4048 on: February 05, 2019, 11:09:29 AM »
EWR-TLV requested Polaris bedding upon boarding and again after door closed. Was promised and they never delivered. Second time this happened.
$200 UA travel certificate.
This flight is the gift that keeps on giving.
Saver booking, weather waiver change to revenue (Credited 5,666 to M&M)
Fair warning - Any PMs sent in response to forum posts are fair game for ridicule in public.

Offline elihak7

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Aug 2017
  • Posts: 327
  • Total likes: 5
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Airline Compensation Master Thread
« Reply #4049 on: February 11, 2019, 12:57:43 AM »
Can i get anything from Norwegian for delayed luggage?

Online oldguy

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Mar 2012
  • Posts: 968
  • Total likes: 42
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Brooklyn
Re: Airline Compensation Master Thread
« Reply #4050 on: February 11, 2019, 01:25:18 AM »
LX ZRH-EWR, Economy (A friend not me). No Kosher meal.

They sent a email to respond with my Bank Info and they will deposit $100 into my account.

My only question is it's fraud, as I never heard anybody ever requesting to send bank info. It would be interesting to now how they got my flight info and request....

Offline KSMH

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jul 2018
  • Posts: 2647
  • Total likes: 458
  • DansDeals.com Hat Tips 13
    • View Profile
Re: Airline Compensation Master Thread
« Reply #4051 on: February 11, 2019, 06:03:33 AM »
LX ZRH-EWR, Economy (A friend not me). No Kosher meal.

They sent a email to respond with my Bank Info and they will deposit $100 into my account.

My only question is it's fraud, as I never heard anybody ever requesting to send bank info. It would be interesting to now how they got my flight info and request....
Many airlines, especially European airlines request banking info and deposit.

If you're worried, make sure the bank info given has no funds.
Always praying for delayed baggage.

Offline Alexsei

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Sep 2011
  • Posts: 3815
  • Total likes: 207
  • DansDeals.com Hat Tips 5
    • View Profile
    • Travel & Kivrei Zadikim
  • Location: in my pants
Re: Airline Compensation Master Thread
« Reply #4052 on: February 11, 2019, 08:53:16 AM »
AC YUL-FLL 4+ hour controllable delay, what to expect?
Gullible? Click here to find out!

Offline travel agent

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Nov 2013
  • Posts: 601
  • Total likes: 12
  • DansDeals.com Hat Tips 2
  • Gender: Male
    • View Profile
Re: Airline Compensation Master Thread
« Reply #4053 on: February 11, 2019, 04:39:56 PM »
AC YUL-FLL 4+ hour controllable delay, what to expect?

10-15% discount code

Offline Alexsei

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Sep 2011
  • Posts: 3815
  • Total likes: 207
  • DansDeals.com Hat Tips 5
    • View Profile
    • Travel & Kivrei Zadikim
  • Location: in my pants
Re: Airline Compensation Master Thread
« Reply #4054 on: February 11, 2019, 04:42:23 PM »
10-15% discount code
They emailed me before boarding a 15% code
Do these have resale value ?
Gullible? Click here to find out!

Offline menachem

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Dec 2011
  • Posts: 288
  • Total likes: 7
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Airline Compensation Master Thread
« Reply #4055 on: February 12, 2019, 01:28:02 PM »
Airline: Qantas
Flight: Jfk-Lax-Syd
Class: Economy (Bought ticket)
Incident: Didn't allow me to use my graco carseat for infant bought seat.
Compensation: Orbitz refunded me the full ticket for infant USD 654.91!
Issue: Somehow when I made my reservation they charged me a $60 price match fee
Compensation: Refunded $60.
Incident: Damaged my uppababy stroller
Compensation: Partial refund of $350 from Qantas

Online chff

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jul 2012
  • Posts: 4967
  • Total likes: 242
  • DansDeals.com Hat Tips 24
  • Gender: Male
    • View Profile
  • Location: NYC
  • Programs: All of them...
Re: Airline Compensation Master Thread
« Reply #4056 on: February 12, 2019, 01:46:17 PM »
LX ZRH-EWR, Economy (A friend not me). No Kosher meal.

They sent a email to respond with my Bank Info and they will deposit $100 into my account.

My only question is it's fraud, as I never heard anybody ever requesting to send bank info. It would be interesting to now how they got my flight info and request....
LH paid me baggage claims via ACH from a US bank account

Offline ae123

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Mar 2011
  • Posts: 1696
  • Total likes: 124
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: NJ
Re: Airline Compensation Master Thread
« Reply #4057 on: February 12, 2019, 02:50:00 PM »
I emailed Sunday.
Two days later they sent me a $100 voucher.
Just to clarify, it was $100 Canadian which equals $75 USD.

Online oldguy

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Mar 2012
  • Posts: 968
  • Total likes: 42
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Brooklyn
Re: Airline Compensation Master Thread
« Reply #4058 on: February 12, 2019, 02:55:43 PM »
Many airlines, especially European airlines request banking info and deposit.

If you're worried, make sure the bank info given has no funds.
LH paid me baggage claims via ACH from a US bank account
Thank you!

Offline jack

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Jun 2008
  • Posts: 489
  • Total likes: 5
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Airline Compensation Master Thread
« Reply #4059 on: February 21, 2019, 12:35:25 AM »
Airline: United
Flight: Tlv-Ewr
Class: Business Purchased
Incident:  Flight was cancelled 2 tickets rebooked on stopover Polish Air economy plus - but the middle seat  and aisle. No kosher food on polish and no lounge access in Tlv or Warsaw
Compensation: $300 for each
Am I wrong to think that is awful?