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Author Topic: Airline Compensation Master Thread  (Read 467230 times)

Offline hvaces42

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Re: Airline Compensation Master Thread
« Reply #4095 on: March 30, 2019, 08:57:04 PM »
BUMP
Route?
You should be entitled to compensation.
Fair warning - Any PMs sent in response to forum posts are fair game for ridicule in public.

Offline Hjay

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Re: Airline Compensation Master Thread
« Reply #4096 on: March 31, 2019, 09:34:11 PM »
AA LON - JFK Seat didnít hold recline - button was jammed. Was a codeshare booked through elal. Iím guessing I complain to AA?

Also TLV - LON we had to divert to VIE for a sick passenger, is there any compensation for that?

Offline lazertek

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Re: Airline Compensation Master Thread
« Reply #4097 on: March 31, 2019, 11:05:26 PM »
swiss bussiness class tlv -nyc luggage didn't make it onto the flight they sent it with another flight arrived about 10 hours after i landed what can i expect in compensation?
The only difference between a good day and a bad day is your attitude(:

Offline travel agent

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Re: Airline Compensation Master Thread
« Reply #4098 on: April 01, 2019, 06:34:13 AM »
AA LON - JFK Seat didnít hold recline - button was jammed. Was a codeshare booked through elal. Iím guessing I complain to AA?

Also TLV - LON we had to divert to VIE for a sick passenger, is there any compensation for that?

1 - AA
2 - NO

Offline JudahMcB

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Re: Airline Compensation Master Thread
« Reply #4099 on: April 08, 2019, 09:53:07 AM »
My family was on an El-Al flight EWR -> TLV that was cancelled in 2016 due to the pilot's strike. They were rebooked on a flight through Boston and arrived in TLV the next day (more than 8 hrs after original arrival time). I submitted a compensation claim but El-Al Customer Relations responded that the claim doesn't fall under the Israeli Aviation Services law because of the labor dispute [paragraph 6 (e) (1)]. They offered a $200 voucher for future travel per person (x3) that expires in 1 year. My questions are:

1. Was there an official strike? Pilots didn't show up to work but what constitutes an official strike/labor dispute according to the law?
2. Should I push for more?
3. Does anyone know if the voucher is tied to the name of the passengers? Or can it be transferred to a single person?

Thanks

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Re: Airline Compensation Master Thread
« Reply #4100 on: April 08, 2019, 11:13:43 AM »
swiss bussiness class tlv -nyc luggage didn't make it onto the flight they sent it with another flight arrived about 10 hours after i landed what can i expect in compensation?
Yes for purchases up to 1300 range [search Montreal convention or EU law]
Always praying for delayed baggage.

Offline chff

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Re: Airline Compensation Master Thread
« Reply #4101 on: April 08, 2019, 11:24:13 AM »
Yes for purchases up to 1300 range [search Montreal convention or EU law]
1200 SDR is if it's LOST, after 21 days

Offline chff

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Re: Airline Compensation Master Thread
« Reply #4102 on: April 08, 2019, 11:26:27 AM »
swiss bussiness class tlv -nyc luggage didn't make it onto the flight they sent it with another flight arrived about 10 hours after i landed what can i expect in compensation?
Yes for purchases up to 1300 range [search Montreal convention or EU law]
See Swiss.com, $200 max for business class with receipts
https://www.swiss.com/ch/en/prepare/baggage/baggage-irregularities.html

Offline ckmk47

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Re: Airline Compensation Master Thread
« Reply #4103 on: April 08, 2019, 12:02:40 PM »
My family was on an El-Al flight EWR -> TLV that was cancelled in 2016 due to the pilot's strike. They were rebooked on a flight through Boston and arrived in TLV the next day (more than 8 hrs after original arrival time). I submitted a compensation claim but El-Al Customer Relations responded that the claim doesn't fall under the Israeli Aviation Services law because of the labor dispute [paragraph 6 (e) (1)]. They offered a $200 voucher for future travel per person (x3) that expires in 1 year. My questions are:

1. Was there an official strike? Pilots didn't show up to work but what constitutes an official strike/labor dispute according to the law?
2. Should I push for more?
3. Does anyone know if the voucher is tied to the name of the passengers? Or can it be transferred to a single person?

Thanks
Hasn't that ship sailed or plane flown a long time ago?  There's got to be a statue of limitations for the airline.

Offline JudahMcB

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Re: Airline Compensation Master Thread
« Reply #4104 on: April 08, 2019, 12:35:20 PM »
Hasn't that ship sailed or plane flown a long time ago?  There's got to be a statue of limitations for the airline.

I believe it's 4 years. This flight was Nov 2016 so less than 3 years.

Offline lazertek

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Re: Airline Compensation Master Thread
« Reply #4105 on: April 08, 2019, 04:19:13 PM »
See Swiss.com, $200 max for business class with receipts
https://www.swiss.com/ch/en/prepare/baggage/baggage-irregularities.html
is this also if i live in ny it says on the page when traveling abroad.?
The only difference between a good day and a bad day is your attitude(:

Offline chff

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Re: Airline Compensation Master Thread
« Reply #4106 on: April 08, 2019, 04:22:13 PM »
is this also if i live in ny it says on the page when traveling abroad.?

Ask them... I know many insurances only cover when you are out of town and not in your home town

Offline lazertek

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Re: Airline Compensation Master Thread
« Reply #4107 on: April 08, 2019, 06:20:20 PM »
Ask them... I know many insurances only cover when you are out of town and not in your home town
ok thanks
The only difference between a good day and a bad day is your attitude(:

Offline davidrotts63

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Re: Airline Compensation Master Thread
« Reply #4108 on: April 10, 2019, 10:39:53 PM »
Airline: IB
Flight: TLV-MAD
Class: Business
Incident: No kosher meal (despite confirming KSML online and 3 by phone)
Compensation: "We understand that you were dissatisfied with the menu offered and we appreciate you taking the trouble to contact us. Please note that passengers can choose menu on our long haul flights up to 48 hours before the flight leaves"
Gee thanks
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Re: Airline Compensation Master Thread
« Reply #4109 on: April 10, 2019, 10:52:09 PM »
Disgusting, do you have proof you requested a kosher meal?
Always praying for delayed baggage.