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« Last edited by Bostener on November 08, 2017, 08:47:03 PM »

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Author Topic: Airline Compensation Master Thread  (Read 619974 times)

Online JACKBLUE

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Re: Airline Compensation Master Thread
« Reply #4170 on: May 12, 2019, 09:13:25 AM »
KLM J BUD-JFK Via AMS first segment was delayed so missed 2nd leg, was rebooked for next day.
Flight was booked with FB miles. Who should I contact? And what should I expect?
Thanks in advance.
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Offline travel agent

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Re: Airline Compensation Master Thread
« Reply #4171 on: May 12, 2019, 10:18:52 AM »
Quote from: JACKBLUE on May 12, 2019, 09:13:25 AM
KLM J BUD-JFK Via AMS first segment was delayed so missed 2nd leg, was rebooked for next day.
Flight was booked with FB miles. Who should I contact? And what should I expect?
Thanks in advance.

contact KL, 600 EUR

it was on last Wed. or Thu.?
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Offline chff

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Re: Airline Compensation Master Thread
« Reply #4172 on: May 12, 2019, 10:19:25 AM »
Quote from: JACKBLUE on May 12, 2019, 09:13:25 AM
KLM J BUD-JFK Via AMS first segment was delayed so missed 2nd leg, was rebooked for next day.
Flight was booked with FB miles. Who should I contact? And what should I expect?
Thanks in advance.
May 9? How did you fly in the end?

Fill out this form https://www.klm.com/travel/us_en/customer_support/customer_support/contact/ecomplaints_customercare.htm?CallerCountryCode=US
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Online JACKBLUE

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Re: Airline Compensation Master Thread
« Reply #4173 on: May 12, 2019, 11:31:41 AM »
Quote from: travel agent on May 12, 2019, 10:18:52 AM
contact KL, 600 EUR

it was on last Wed. or Thu.?
Quote from: chff on May 12, 2019, 10:19:25 AM
May 9? How did you fly in the end?

Fill out this form https://www.klm.com/travel/us_en/customer_support/customer_support/contact/ecomplaints_customercare.htm?CallerCountryCode=US
Yes May 9. First they rebooked me for Friday thru BRU, and I asked them to change it for Delta direct for Friday.

Thanks guys.
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Offline chff

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Re: Airline Compensation Master Thread
« Reply #4174 on: May 12, 2019, 11:33:30 AM »
Quote from: JACKBLUE on May 12, 2019, 11:31:41 AM
Yes May 9. First they rebooked me for Friday thru BRU, and I asked them to change it for Delta direct for Friday.

Thanks guys.

My client was also rebooked for Friday via BRU (for the data keeping people - rebooked from KLM award to KL to BRU & then "SN" in "I" class to NY) - but I managed to assist him to be rebooked for that day to NY. You didn't have luck to get rebooked that day?
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Online JACKBLUE

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Re: Airline Compensation Master Thread
« Reply #4175 on: May 12, 2019, 11:35:01 AM »
Quote from: chff on May 12, 2019, 11:33:30 AM
My client was also rebooked for Friday via BRU (for the data keeping people - rebooked from KLM award to KL to BRU & then "SN" in "I" class to NY) - but I managed to assist him to be rebooked for that day to NY. You didn't have luck to get rebooked that day?
Nope. I tried all over. I was ready to go Economy and they didn’t give me any options.
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Offline chff

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Re: Airline Compensation Master Thread
« Reply #4176 on: May 12, 2019, 11:36:33 AM »
Quote from: JACKBLUE on May 12, 2019, 11:35:01 AM
Nope. I tried all over. I was ready to go Economy and they didn’t give me any options.

ATL had a few seats, and the non-stop briefly had a few seats
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Re: Airline Compensation Master Thread
« Reply #4177 on: May 12, 2019, 12:12:32 PM »
i was rebooked from AF to LH, 30 Min. before the flight & my name was on the KSML list on LH.
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Re: Airline Compensation Master Thread
« Reply #4178 on: May 12, 2019, 12:23:30 PM »
How long do United compensation checks take to arrive? Is it 6-8 weeks like they say, or is it usually quicker?
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Re: Airline Compensation Master Thread
« Reply #4179 on: May 12, 2019, 12:42:21 PM »
i flew swiss which was operated by elal and they didnt have my meal (surprise) who do i complain to and what can i expect
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Online davidrotts63

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Re: Airline Compensation Master Thread
« Reply #4180 on: May 12, 2019, 12:43:32 PM »
Quote from: yeshivabucher on May 12, 2019, 12:42:21 PM
i flew swiss which was operated by elal and they didnt have my meal (surprise) who do i complain to and what can i expect
Elal. Good luck!
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Re: Airline Compensation Master Thread
« Reply #4181 on: May 13, 2019, 06:04:34 AM »
Quote from: travel agent on May 12, 2019, 12:12:32 PM
i was rebooked from AF to LH, 30 Min. before the flight & my name was on the KSML list on LH.

received as compensation a $100 voucher, valid on AF, KL, DL, the price of the ticket was $200, not a bad deal.
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Offline chff

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Re: Airline Compensation Master Thread
« Reply #4182 on: May 13, 2019, 07:53:51 AM »
Quote from: travel agent on May 12, 2019, 12:12:32 PM
i was rebooked from AF to LH, 30 Min. before the flight & my name was on the KSML list on LH.
Also this wed/thurs or a different time?
You had KSML on LH?
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Re: Airline Compensation Master Thread
« Reply #4183 on: May 13, 2019, 05:51:35 PM »
Quote from: chff on May 13, 2019, 07:53:51 AM
Also this wed/thurs or a different time?
You had KSML on LH?

yes, was Thu. evening to TLV, I (with a friend) had KSML on LH.
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Offline grodnoking

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Re: Airline Compensation Master Thread
« Reply #4184 on: May 13, 2019, 10:23:36 PM »
Quote from: travel agent on May 13, 2019, 05:51:35 PM
yes, was Thu. evening to TLV, I (with a friend) had KSML on LH.
So what was the complaint?
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