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Author Topic: Airline Compensation Master Thread  (Read 1110515 times)

Offline Shlomo1

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Re: Airline Compensation Master Thread
« Reply #4220 on: June 04, 2019, 11:48:37 AM »
Can't speak for Amex but Chase is sort of worthless, had issues every time. Just buy travel insurance, it's pretty cheap if just for baggage etc
Which Insurance did you use that was cheap?

Thanks

Offline chff

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Re: Airline Compensation Master Thread
« Reply #4221 on: June 04, 2019, 03:41:49 PM »
am I not in titled to receive 600?
Claim agency?

KLM makes a big fuzz that you "shouldn't" use an EU261 Claim Agency. If I were you I would respond that they should reconsider or you will contact a claim agency (See here https://blog.klm.com/claim-compensation/)

Offline chff

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Re: Airline Compensation Master Thread
« Reply #4222 on: June 04, 2019, 03:45:54 PM »
Anyone ever used/heard of flightright.com ?

Is there a better agency to use?

Here is a partial list of EU261 "Claim" agencies (or as IATA calls them EU 261 "Farms")
https://www.airhelp.com
https://www.bottonline.co.uk/flight-delay-compensation
https://www.refund.me/b2b/
https://getservice.com/
http://www.flightbucks.com/

I have attached an ad from the local Jewish papers. I take no responsibility for any of these listing


Offline chff

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Re: Airline Compensation Master Thread
« Reply #4223 on: June 04, 2019, 03:48:11 PM »
Which Insurance did you use that was cheap?

Thanks

If you need insurance just for the "Trip" = meaning from when the aircraft takes off - an not before the trip to cancel etc - try the "Pack N Go" plan from Travel Guard
https://www.travelguard.com/allproducts

Offline Menachem613

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Re: Airline Compensation Master Thread
« Reply #4224 on: June 04, 2019, 04:19:05 PM »
Do these plans actually pay out the claims or do they stone wall?

Offline chff

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Re: Airline Compensation Master Thread
« Reply #4225 on: June 04, 2019, 05:32:03 PM »
Do these plans actually pay out the claims or do they stone wall?

Are you referring to the Travel Insurance? I had good experience with Travel Guard & TravelEx, and bad experience with Chase aka Allianz

Offline yelped

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Re: Airline Compensation Master Thread
« Reply #4226 on: June 04, 2019, 05:50:46 PM »
I've had good experience with Travel Insured (a number of times) and with RoamRight.

Offline JACKBLUE

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Re: Airline Compensation Master Thread
« Reply #4227 on: June 04, 2019, 08:55:31 PM »
KLM J BUD-JFK Via AMS first segment was delayed so missed 2nd leg, was rebooked for next day.
Flight was booked with FB miles. Who should I contact? And what should I expect?
Thanks in advance.
Update: got $300 check and $50 Amazon GC >:(

Offline chff

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Re: Airline Compensation Master Thread
« Reply #4228 on: June 04, 2019, 09:25:37 PM »
Update: got $300 check and $50 Amazon GC >:(
On what basis did they say this amount?

Offline JACKBLUE

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Re: Airline Compensation Master Thread
« Reply #4229 on: June 05, 2019, 01:14:15 AM »
On what basis did they say this amount?
They wanted to give me just $150 I emailed them to call me, they called me and I told them Im done with KLM so the supervisor said they can give me $300 max....
And the they are not untitled for the 600 because flight was delayed due to air traffic....

Offline chff

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Re: Airline Compensation Master Thread
« Reply #4230 on: June 05, 2019, 11:38:25 AM »
Here is a partial list of EU261 "Claim" agencies (or as IATA calls them EU 261 "Farms")
https://www.airhelp.com
https://www.bottonline.co.uk/flight-delay-compensation
https://www.refund.me/b2b/
https://getservice.com/
http://www.flightbucks.com/

I have attached an ad from the local Jewish papers. I take no responsibility for any of these listing

Before contacting a claim agency, one can try the governing body of that country, just not sure if effective. (Swiss govt told me they cant enforce and to go to court is my own decision)

Offline chff

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Re: Airline Compensation Master Thread
« Reply #4231 on: June 06, 2019, 04:46:55 PM »
Airline: Swiss
Flight: ZRH>JFK
Class: Business
Incident: Food Poisoning from the KSML
Compensation: $150 credit to be used at restaurant of choice (within 2 years) & LX will reimburse by ACH ($50 per person - 3 pax)

Offline grodnoking

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Re: Airline Compensation Master Thread
« Reply #4232 on: June 06, 2019, 06:58:49 PM »
Airline: Swiss
Flight: ZRH>JFK
Class: Business
Incident: Food Poisoning from the KSML
Compensation: $150 credit to be used at restaurant of choice (within 2 years) & LX will reimburse by ACH ($50 per person - 3 pax)
Really?! Food poisoning and that's all you get?! I'd push for more.
I'm not who you think I am.

Offline chff

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Re: Airline Compensation Master Thread
« Reply #4233 on: June 06, 2019, 07:05:46 PM »
Really?! Food poisoning and that's all you get?! I'd push for more.
They said no one else complained

Offline grodnoking

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Re: Airline Compensation Master Thread
« Reply #4234 on: June 06, 2019, 07:18:30 PM »
They said no one else complained
Assuming there was no other KSLM requests in business class, you had a different meal than everyone else. Tell them that.
I'm not who you think I am.

Offline chff

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Re: Airline Compensation Master Thread
« Reply #4235 on: June 06, 2019, 07:19:04 PM »
Assuming there was no other KSLM requests in business class, you had a different meal than everyone else. Tell them that.
There was

Offline yelped

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Re: Airline Compensation Master Thread
« Reply #4236 on: June 06, 2019, 08:05:23 PM »
They said no one else complained
Many times, there will be KSMLs with different expiration dates for the different passengers, which would explain it.

Swiss is extremely miserly in my experience.

Offline chff

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Re: Airline Compensation Master Thread
« Reply #4237 on: June 06, 2019, 08:08:28 PM »
Assuming there was no other KSLM requests in business class, you had a different meal than everyone else. Tell them that.
There was
Many times, there will be KSMLs with different expiration dates for the different passengers, which would explain it.

Swiss is extremely miserly in my experience.
Either way I had food poisoning while traveling in my private car and I don't have to whom to complain....
Whatever they give is fine and got to move on in life

Offline shmuels2

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Re: Airline Compensation Master Thread
« Reply #4238 on: June 12, 2019, 10:02:34 PM »
Friend is traveling on a QF J ticket MIA > DFW > SYD. Booked through Amex travel. He was notified by email that the Miami portion was cancelled. Called and they told him they can put him on another flight in coach. He's now in the air to Dallas. Won't be much time on the ground for him to deal with it there. What should he be asking for, and from whom? I know it's a little far fetched, but is there any chance they upgrade him to SYD in F?  ???

Offline chff

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Re: Airline Compensation Master Thread
« Reply #4239 on: June 12, 2019, 11:17:13 PM »
and from whom?

The airline (s), definitely not Amex travel.

I know it's a little far fetched, but is there any chance they upgrade him to SYD in F?  ???

I wouldn't settle other then getting a private jet