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Author Topic: Airline Compensation Master Thread  (Read 467304 times)

Offline chff

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Re: Airline Compensation Master Thread
« Reply #4230 on: June 05, 2019, 11:38:25 AM »
Here is a partial list of EU261 "Claim" agencies (or as IATA calls them EU 261 "Farms")
https://www.airhelp.com
https://www.bottonline.co.uk/flight-delay-compensation
https://www.refund.me/b2b/
https://getservice.com/
http://www.flightbucks.com/

I have attached an ad from the local Jewish papers. I take no responsibility for any of these listing

Before contacting a claim agency, one can try the governing body of that country, just not sure if effective. (Swiss govt told me they cant enforce and to go to court is my own decision)

Offline chff

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Re: Airline Compensation Master Thread
« Reply #4231 on: June 06, 2019, 04:46:55 PM »
Airline: Swiss
Flight: ZRH>JFK
Class: Business
Incident: Food Poisoning from the KSML
Compensation: $150 credit to be used at restaurant of choice (within 2 years) & LX will reimburse by ACH ($50 per person - 3 pax)

Offline grodnoking

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Re: Airline Compensation Master Thread
« Reply #4232 on: June 06, 2019, 06:58:49 PM »
Airline: Swiss
Flight: ZRH>JFK
Class: Business
Incident: Food Poisoning from the KSML
Compensation: $150 credit to be used at restaurant of choice (within 2 years) & LX will reimburse by ACH ($50 per person - 3 pax)
Really?! Food poisoning and that's all you get?! I'd push for more.
I'm not who you think I am.

Offline chff

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Re: Airline Compensation Master Thread
« Reply #4233 on: June 06, 2019, 07:05:46 PM »
Really?! Food poisoning and that's all you get?! I'd push for more.
They said no one else complained

Offline grodnoking

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Re: Airline Compensation Master Thread
« Reply #4234 on: June 06, 2019, 07:18:30 PM »
They said no one else complained
Assuming there was no other KSLM requests in business class, you had a different meal than everyone else. Tell them that.
I'm not who you think I am.

Offline chff

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Re: Airline Compensation Master Thread
« Reply #4235 on: June 06, 2019, 07:19:04 PM »
Assuming there was no other KSLM requests in business class, you had a different meal than everyone else. Tell them that.
There was

Offline yelped

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Re: Airline Compensation Master Thread
« Reply #4236 on: June 06, 2019, 08:05:23 PM »
They said no one else complained
Many times, there will be KSMLs with different expiration dates for the different passengers, which would explain it.

Swiss is extremely miserly in my experience.

Offline chff

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Re: Airline Compensation Master Thread
« Reply #4237 on: June 06, 2019, 08:08:28 PM »
Assuming there was no other KSLM requests in business class, you had a different meal than everyone else. Tell them that.
There was
Many times, there will be KSMLs with different expiration dates for the different passengers, which would explain it.

Swiss is extremely miserly in my experience.
Either way I had food poisoning while traveling in my private car and I don't have to whom to complain....
Whatever they give is fine and got to move on in life

Offline shmuels2

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Re: Airline Compensation Master Thread
« Reply #4238 on: June 12, 2019, 10:02:34 PM »
Friend is traveling on a QF J ticket MIA > DFW > SYD. Booked through Amex travel. He was notified by email that the Miami portion was cancelled. Called and they told him they can put him on another flight in coach. He's now in the air to Dallas. Won't be much time on the ground for him to deal with it there. What should he be asking for, and from whom? I know it's a little far fetched, but is there any chance they upgrade him to SYD in F?  ???

Offline chff

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Re: Airline Compensation Master Thread
« Reply #4239 on: June 12, 2019, 11:17:13 PM »
and from whom?

The airline (s), definitely not Amex travel.

I know it's a little far fetched, but is there any chance they upgrade him to SYD in F?  ???

I wouldn't settle other then getting a private jet

Offline grodnoking

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Re: Airline Compensation Master Thread
« Reply #4240 on: June 12, 2019, 11:33:14 PM »
The airline (s), definitely not Amex travel.

I wouldn't settle other then getting a private jet
Watch him actually tell them he wants a private jet and they fly him on their corporate jet.
I'm not who you think I am.

Offline moka

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Re: Airline Compensation Master Thread
« Reply #4241 on: June 20, 2019, 11:44:27 PM »
As announced over the mic at the end of my United flight TLV to EWR, to request compensation due to suspended meal service.
I requested for 3 passengers and received 3 x $100.

"I'm sorry we had to suspend the meal service when encountering turbulence on your recent flight.
I'm sending each of you a $100 electronic travel certificate (ETC) for United and United Express flights which will arrive via email in a few days.
We want to deliver a comfortable inflight experience while making safety our number one priority.
Thank you for your business and MileagePlus loyalty, we look forward to serving you on your next United flight."

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Re: Airline Compensation Master Thread
« Reply #4242 on: June 21, 2019, 05:53:59 AM »
As announced over the mic at the end of my United flight TLV to EWR, to request compensation due to suspended meal service.
I requested for 3 passengers and received 3 x $100.

"I'm sorry we had to suspend the meal service when encountering turbulence on your recent flight.
I'm sending each of you a $100 electronic travel certificate (ETC) for United and United Express flights which will arrive via email in a few days.
We want to deliver a comfortable inflight experience while making safety our number one priority.
Thank you for your business and MileagePlus loyalty, we look forward to serving you on your next United flight."
Suspended for the remainder of the flight? How long was it?
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline moka

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Re: Airline Compensation Master Thread
« Reply #4243 on: June 21, 2019, 01:43:57 PM »
Suspended for the remainder of the flight? How long was it?
supper the last hour of the flight they stopped serving halfway through the meal service.

Offline mutchkie1

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Re: Airline Compensation Master Thread
« Reply #4244 on: June 21, 2019, 02:23:11 PM »
Flying business from TLV to EWR on June 17th. Flight was delayed an hour. We boarded and then we had to wait as they shifted underneath baggage to equalize plane weight from back to front. Pulled out of gate and soon received message that we had lost spot and would have to wait 30 minutes. After 30 minutes, we were told that United was clearing up a legal matter. After another 30 minutes we were told pilots had logged too many hours to complete flight to EWR so United was trying to have plane land in Halifax and have new crew board and fly plane to EWR. After 30 more minutes our Monday 12:15 was cancelled and we had to go back to gate, reclaim our luggage, go through customs, etc. I got my bags around 6PM. We were rebooked on a Tuesday flight at 2:20. Line to see about hotel, meals, etc was too long so we just got a hotel ourselves. United offered just $400 each to me and my wife. Hotel, dinner, breakfast, rental car, etc was nearly $650. I emailed them and was told maximum they could increase is 10,000  miles each. That sounds way too low since if I was bumped from flight, I could receive more! This was United's negligence in budgeting.  I am platinum elite and 1,000,000 miler. Any suggestions?
« Last Edit: June 21, 2019, 04:20:54 PM by mutchkie1 »