Airline Compensation Master Thread

[KSMH]

I recently had a wire from Cathay and raised no alarms at chase and it was the maximum.

[davidrotts63]

I got like 120k and $200 for similar issues 3 years ago on that flight.

Do you recall where you reached out?

EY has AA level CS FWIW. Soooooo many empty promises, even the guys who swore they'd get back to me after I said I don't believe them didn't get back to me.
There is no surprise the airline is facing bankruptcy, it's run so lopsided.

[moisheyb]

I recently had a wire from Cathay and raised no alarms at chase and it was the maximum.

Ya hkg sounds more normal then auh

Not when the wire they sent me from Abu Dhabi prob raised alarms at chase

Lol I can see how that can cause an issue

[bznt]

Friend traveled on AC from TLV-YUL-LGA. Last night.
Yul-LGA got canceled due to bad weather in New York. they were given $30 vouchers to spend at the airport for food and were put in a hotel for the night and rescheduled for tomorrow morning. Can they expect anything?

[mmgfarb]

Friend traveled on AC from TLV-YUL-LGA. Last night.
Yul-LGA got canceled due to bad weather in New York. they were given $30 vouchers to spend at the airport for food and were put in a hotel for the night and rescheduled for tomorrow morning. Can they expect anything?

No

[iluv2travel]

Airline: Etihad
Flight: JFK-AUH
Class: First
Incident: Bags lost for 3 days and no KSML
Compensation: A sincere apology inflight, and an apology letter.

Airline: Etihad
Flight: AUH-CMN
Class: Business
Incident: Flight delayed 6+ hours, 4 of which we were kept on the plane without A/C. Staff admitted they knew of the software issue before boarding, but thought they'd be able to repair it eventually.
Compensation: Apology letter.

Is this the norm for EY with regard to the delays and lack of service?  Thinking of flying with them next year but will reconsider if this is a usual occurrence.

[KSMH]

Airline: Etihad
Flight: JFK-AUH
Class: First
Incident: Bags lost for 3 days and no KSML
Compensation: A sincere apology inflight, and an apology letter.

Airline: Etihad
Flight: AUH-CMN
Class: Business
Incident: Flight delayed 6+ hours, 4 of which we were kept on the plane without A/C. Staff admitted they knew of the software issue before boarding, but thought they'd be able to repair it eventually.
Compensation: Apology letter.

Did you have incidental expenses?

[israel11219]

If you get a report from AA you should get $100 per person per 24hr. from CSR for expenses.

I'm not sure if its considered delayed baggage in terms of them reimbursement as per DOT rules but I would by items that you can ultimately return which are "verifiable incidental expenses".

Hope this helps you.

Don't understand second paragraph

[davidrotts63]

Is this the norm for EY with regard to the delays and lack of service?  Thinking of flying with them next year but will reconsider if this is a usual occurrence.

They aren't known for their customer service.

Did you have incidental expenses?

(Kept it to the minimal, because) they told me before it wouldn't be covered, and even if they wouldn't have said it was covered I couldn't trust them.

[KSMH]

(Kept it to the minimal, because) they told me before it wouldn't be covered, and even if they wouldn't have said it was covered I couldn't trust them.

 I am not sure why you trust airlines by their word. They have rules and regulations they must adhere to, they have signed [UAE] the Montreal Convention and are responsible as per its rules.

 You lost out on some $$$$, and that's 4 didgets.

[davidrotts63]

I am not sure why you trust airlines by their word. They have rules and regulations they must adhere to, they have signed [UAE] the Montreal Convention and are responsible as per its rules.

 You lost out on some $$$$, and that's 4 didgets.

From the start I said I didn't trust them, but it was out of my control.
I mentioned the Montreal convention and they didn't seem to care, probably because it doesn't come back to bite the front line rep.
I filed with the DOT, but was very vague because I wasn't sure if the UAE signed on it.
Thanks for the info, I'll file again and be clearer with the violations and demands.

[KSMH]

From the start I said I didn't trust them, but it was out of my control.
I mentioned the Montreal convention and they didn't seem to care, probably because it doesn't come back to bite the front line rep.
I filed with the DOT, but was very vague because I wasn't sure if the UAE signed on it.
Thanks for the info, I'll file again and be clearer with the violations and demands.

Y even speak to the airline, the rules is a rule.

If you want, you can PM ur email address and I'll send you later next week an example of communication for compensation requests.

[davidrotts63]

Y even speak to the airline, the rules is a rule.

If you want, you can PM ur email address and I'll send you later next week an example of communication for compensation requests.

Because that's who has to pay out.
Who is this communication with?

[jew]

SQ J class no KSML
What should I expect?

[Moshe26]

El Al just offered my brother $200 voucher or 200 matmid points which is better?

[mochjas]

El Al just offered my brother $200 voucher or 200 matmid points which is better?

former

[Fat albert]

Any data points on jet blue? Delayed more then 2 hours for mechanicaL reasons,still waiting

[mochjas]

Any data points on jet blue? Delayed more then 2 hours for mechanicaL reasons,still waiting

$50-$100

[Fat albert]

Tnx.whats the best way to go about it?

[mochjas]

Tnx.whats the best way to go about it?

call Jetblue