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Author Topic: Airline Compensation Master Thread  (Read 481379 times)

Offline Divora M

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Re: Airline Compensation Master Thread
« Reply #4440 on: November 11, 2019, 11:36:10 PM »
That's great comp for such a flight, especially AA! How'd you get that?

I just filled out the complaint form and an hour later they sent me the vouchers.

Offline mena613

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Re: Airline Compensation Master Thread
« Reply #4441 on: November 26, 2019, 04:38:51 AM »
Had a convenient night flight yesterday from TLV - SFO with UA955 and then a short stop over to connect to UA555 arriving in SAN at 8.55am.

Once boarded and waiting for take off, we were informed that due to a malfunction with the Toilets, the flight is canceled.

Hysterically we called United explaining them the importance of us having to fly to SAN and insisted on them somehow getting us there.

After much emotional distress & pressure, we managed to convince the check in girl in TLV to give us the last seat on a flight to SAN with a stop over in FRA.

Due to the short connection in FRA the entire flight turned from what was meant to be a convenient relaxed night flight, to a hectic unrelaxed, sweaty experience.

Obviously the new Lufthanser flight did not have our ordered Kosher meals , basically having forced us to starve / fast for nearly 24 hours.

According to European law, Regulation (EEC) No 295/91, due to us arriving at our final destination more then 4 hours later then scheduled, we would be entitled to 600 compensation, but after doing some research, I can find no regulation with American carriers.

Anyone here have experience or advise as to what we would be able / entitled to claim ?

It really messed up the entire experience and made us suffer throughout the entire flight.

Any American companies that specialise in flight compensation claims as there are in Europe ?

 

Online davidrotts63

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Re: Airline Compensation Master Thread
« Reply #4442 on: November 26, 2019, 06:30:40 AM »
Had a convenient night flight yesterday from TLV - SFO with UA955 and then a short stop over to connect to UA555 arriving in SAN at 8.55am.

Once boarded and waiting for take off, we were informed that due to a malfunction with the Toilets, the flight is canceled.

Hysterically we called United explaining them the importance of us having to fly to SAN and insisted on them somehow getting us there.

After much emotional distress & pressure, we managed to convince the check in girl in TLV to give us the last seat on a flight to SAN with a stop over in FRA.

Due to the short connection in FRA the entire flight turned from what was meant to be a convenient relaxed night flight, to a hectic unrelaxed, sweaty experience.

Obviously the new Lufthanser flight did not have our ordered Kosher meals , basically having forced us to starve / fast for nearly 24 hours.

According to European law, Regulation (EEC) No 295/91, due to us arriving at our final destination more then 4 hours later then scheduled, we would be entitled to 600 compensation, but after doing some research, I can find no regulation with American carriers.

Anyone here have experience or advise as to what we would be able / entitled to claim ?

It really messed up the entire experience and made us suffer throughout the entire flight.

Any American companies that specialise in flight compensation claims as there are in Europe ?

 
You'd be eligible for Israeli compensation
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline mena613

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Re: Airline Compensation Master Thread
« Reply #4443 on: November 26, 2019, 07:41:16 AM »

from what I understand Israeli law requires compensation only from a 8 hour delay and onwards...

European law, Regulation (EEC) No 295/91 can only be enforced on a European carrier or a European destination.

It makes not much sense that the USA would not have a similar convention.

Looking for someone with experience




Offline elihak7

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Re: Airline Compensation Master Thread
« Reply #4444 on: November 26, 2019, 01:29:18 PM »
Elal broken screen got $150 voucher

Online davidrotts63

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Re: Airline Compensation Master Thread
« Reply #4445 on: November 26, 2019, 02:29:05 PM »

from what I understand Israeli law requires compensation only from a 8 hour delay and onwards...

European law, Regulation (EEC) No 295/91 can only be enforced on a European carrier or a European destination.

It makes not much sense that the USA would not have a similar convention.

Looking for someone with experience

You didn't say how long the delay was.
Your flight wasn't touching Europe, not sure why EU law should apply.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline mena613

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Re: Airline Compensation Master Thread
« Reply #4446 on: November 27, 2019, 02:55:49 AM »

We arrived around 4.30h later at our destination then planned.

I am a European Citizen and was hoping Israel would fall under European regulations.

What does the Canadian convention dictate ?

Offline ltttc

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Re: Airline Compensation Master Thread
« Reply #4447 on: November 27, 2019, 03:02:56 PM »
United flight NYC-TLV
Delayed flight
$150 per passenger x 6 =$900

United BNA-NYC
in-flight entertainment system not working
$90

Offline brodes18

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Re: Airline Compensation Master Thread
« Reply #4448 on: November 28, 2019, 10:02:25 AM »
JetBlue flight. Emotional support dog was jumpy and kept moving into my seat. Then it defecated on the floor by my seat. It got on my sneakers, etc. What would you expect?

Offline 159dallas

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Re: Airline Compensation Master Thread
« Reply #4449 on: November 28, 2019, 12:42:16 PM »
JetBlue flight. Emotional support dog was jumpy and kept moving into my seat. Then it defecated on the floor by my seat. It got on my sneakers, etc. What would you expect?

Did you ask to be moved?

Offline Divora M

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Re: Airline Compensation Master Thread
« Reply #4450 on: November 28, 2019, 01:03:16 PM »
United flight NYC-TLV
Delayed flight
$150 per passenger x 6 =$900

United BNA-NYC
in-flight entertainment system not working
$90

how long were you delayed for?

Offline brodes18

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Re: Airline Compensation Master Thread
« Reply #4451 on: November 28, 2019, 02:03:30 PM »
Did you ask to be moved?
Yep, after the incident. They moved me for the rest of the flight.

Offline 159dallas

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Re: Airline Compensation Master Thread
« Reply #4452 on: November 28, 2019, 10:53:44 PM »
Yep, after the incident. They moved me for the rest of the flight.

Then I'm not sure you'll get anything

Offline mena613

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Re: Airline Compensation Master Thread
« Reply #4453 on: November 30, 2019, 03:14:15 PM »
Thanks guys, after being denied by most compensation claim companies I e-mailed United my self and got a more then fair compensation payout !


We arrived around 4.30h later at our destination then planned.

I am a European Citizen and was hoping Israel would fall under European regulations.

What does the Canadian convention dictate ?

Online shapsam

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Re: Airline Compensation Master Thread
« Reply #4454 on: November 30, 2019, 10:08:28 PM »
Thanks guys, after being denied by most compensation claim companies I e-mailed United my self and got a more then fair compensation payout !
What did you get?