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Author Topic: Airline Compensation Master Thread  (Read 830158 times)

Offline yeshivabucher

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Re: Airline Compensation Master Thread
« Reply #4620 on: October 05, 2021, 11:40:59 PM »
Not if they didn't offer it to you.
what i meant that this is instead of the compensation

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Re: Airline Compensation Master Thread
« Reply #4621 on: October 05, 2021, 11:42:27 PM »
what i meant that this is instead of the compensation
I understand, they can only do that with your written agreement, but you can say you weren't aware of your rights under Israeli law.

Offline ae123

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Re: Airline Compensation Master Thread
« Reply #4622 on: October 05, 2021, 11:44:56 PM »
its probably buried in this offer that once you accept you get nothing else
Let's assume they agree with my request for a round-trip voucher, why can't I just respond that I've since become aware that under Israeli law I'm entitled to $800 cash and I'd prefer that?

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Re: Airline Compensation Master Thread
« Reply #4623 on: October 05, 2021, 11:45:40 PM »
Are we sure that a 17 hour delay is $800 in cash?

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Re: Airline Compensation Master Thread
« Reply #4624 on: October 05, 2021, 11:54:11 PM »
Are we sure that a 17 hour delay is $800 in cash?
Look it up. Anything over 8 hours is the max. I'm not sure exactly the amount right now. Iirc, it is 3,000 ILS which right now is about $925, actually.

Offline ah giten

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Re: Airline Compensation Master Thread
« Reply #4625 on: October 05, 2021, 11:55:53 PM »
Look it up. Anything over 8 hours is the max. I'm not sure exactly the amount right now. Iirc, it is 3,000 ILS which right now is about $925, actually.
Isn't there anything excluding us citizens in their home country?

Offline ae123

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Re: Airline Compensation Master Thread
« Reply #4626 on: October 06, 2021, 12:01:18 AM »
Look it up. Anything over 8 hours is the max. I'm not sure exactly the amount right now. Iirc, it is 3,000 ILS which right now is about $925, actually.
Where do you see that NIS amount?
And where do you see it includes US citizens flying from the US?
Thanks.

Offline yesitsme

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Re: Airline Compensation Master Thread
« Reply #4627 on: October 06, 2021, 12:15:32 AM »
What a shame.
I just submitted a letter moments ago and requested a voucher for a round-trip, but I'd much rather $800 cash.
Can I bring this up after they respond to me?
When i was held up with delta 2 nights they gave me a voucher + 800
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Re: Airline Compensation Master Thread
« Reply #4629 on: October 06, 2021, 12:21:56 AM »
When i was held up with delta 2 nights they gave me a voucher + 800
Wow.
What did you do to get that?

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Offline ah giten

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Re: Airline Compensation Master Thread
« Reply #4631 on: October 06, 2021, 12:25:12 AM »
https://media.united.com/images/Media%20Database/SDL/travel/destination/international/CSM859-IL-Notice-of-Rights-English-2016-09-REV-ADA.pdf
Clearly says"Notice  of  Your  Rights  for  Flights To  and  From  the  State  of  Israel in the Event of a Flight Delay, Cancellation or Denied boarding; or your Seat is Downgraded"So I guess you are right.

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Re: Airline Compensation Master Thread
« Reply #4632 on: October 06, 2021, 12:31:30 AM »
Wow.
What did you do to get that?
They first gave me a voucher when we deplaned I filed a claim a few days later

But it was from Israel I don't know about to Israel
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Offline ae123

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Re: Airline Compensation Master Thread
« Reply #4633 on: October 06, 2021, 12:38:03 AM »
They first gave me a voucher when we deplaned I filed a claim a few days later
Where do you file a claim for Israeli law compensation?

But it was from Israel I don't know about to Israel
The terms says to or from Israel.
But like I said, it doesn't say a clear USD or NIS amount.

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Re: Airline Compensation Master Thread
« Reply #4634 on: October 06, 2021, 12:39:37 AM »
Where do you file a claim for Israeli law compensation?
The terms says to or from Israel.
But like I said, it doesn't say a clear USD or NIS amount.
Airline site feedback etc.
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Re: Airline Compensation Master Thread
« Reply #4635 on: October 06, 2021, 12:42:05 AM »
Airline site feedback etc.
So you just wrote them of their obligations under Israeli law but didn't actually file through some Israeli site.
Correct?

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Re: Airline Compensation Master Thread
« Reply #4636 on: October 06, 2021, 12:44:29 AM »
So you just wrote them of their obligations under Israeli law but didn't actually file through some Israeli site.
Correct?
It was a while ago so I don't remember the wording I used but yes it was on delta site could be submitted a refund request
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Offline ah giten

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Re: Airline Compensation Master Thread
« Reply #4637 on: October 06, 2021, 01:02:25 AM »
Flight delay claim, should be made by booking airline or the operating airline?

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Re: Airline Compensation Master Thread
« Reply #4638 on: October 06, 2021, 01:04:54 AM »
Look it up. Anything over 8 hours is the max. I'm not sure exactly the amount right now. Iirc, it is 3,000 ILS which right now is about $925, actually.
Can you, or someone else, please provide a link to the NIS 3000 amount in an official Israeli government site?
I can only find it in news reports.
Thank you.

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Re: Airline Compensation Master Thread
« Reply #4639 on: October 06, 2021, 07:11:50 AM »
Can you, or someone else, please provide a link to the NIS 3000 amount in an official Israeli government site?
I can only find it in news reports.
Thank you.
Don't be so afraid, you don't have to be a billion and one percent sure. This is not a Gemara sugya. Just send CS an email. Or search online. It was on DDMS, too.