Airline Compensation Master Thread

[yelped]

I was once on a flight from Israel with a ton of infants (bein hazmanim), and we were delayed for a while because they were moving families around. I think they said each row of seats has 1 extra oxygen mask, so max 1 infant per row.

However, that should only hold true if the row is fully occupied. In your case the FA may have ben wrong (or their rule might be badly written) because there was an empty seat, so  4 masks should've been fine.

Who said there were 2 empty seats?

[Yehudaa]

Who said there were 2 empty seats?

You should only need 1 empty seat.

He said the middles seat was empty, so including the infants they had 4 people in 3 seats. No worse than 3 occupied seats with 1 lap infant.

[yochai]

Breeze Airways. 1 hour into a 5 hour flight the lavatories wouldn’t flush because they didn’t empty the waste bin before takeoff. Sent an email and got nada!

Now a 1.5 hour delay. Automatic email with $20 in Breeze points, valid for 6 months.

[moko]

Delta
LAX - BOS RUC D1
'Downgraded' to first after aircraft swap.
1.5 hr delay
Received an unsolicited email with a $500 credit.
Not clear if it was for the delay or D1 to first downgrade, though I suspect the latter.
Pretty surprised.

[159dallas]

Delta
LAX - BOS RUC D1
'Downgraded' to first after aircraft swap.
1.5 hr delay
Received an unsolicited email with a $500 credit.
Not clear if it was for the delay or D1 to first downgrade, though I suspect the latter.
Pretty surprised.

If they unsolicited you for 500 I would ask for more

[yochai]

AF flight this morning from TLV was cancelled. They put my client up in a hotel and rebooked him for tomorrow morning. Ticket was to JFK booked on DL BE. I called DL and got them to rebook him on tonight’s UA flight to EWR (which is actually more convenient, and nonstop!). Also filed for compensation from AF.

[sky121]

Whats a standard ish amount to ask for for a Delta domestic flight delay that was 4 hours, not due to weather?

[Yaalili]

Airline: Caribbean Airlines
Flight: JFK-TAB
Class: First
Incident: Flight was delayed 5 hours. This was communicated the night before the flight.
Compensation: $200 Caribbean Airlines voucher.

[DealJew]

Whats a standard ish amount to ask for for a Delta domestic flight delay that was 4 hours, not due to weather?

Don't expect much

[sky121]

Don't expect much

I'm not. Just trying to figure out what's reasonable to ask for.

[Moishy123]

LY TLV to NYC via BOS with JetBlue. Bag arrived 2 days late. $300 JetBlue travel credit

[DealJew]

LY TLV to NYC via BOS with JetBlue. Bag arrived 2 days late. $300 JetBlue travel credit

Thats nothing. Send in expense receipts and have them reimburse you. JetBlue is responsible as they are the one's who are supposed to be delivering the bag. If you have CC insurance for delayed baggage that can also help.

[yochai]

UA domestic. 40 minute wait for bags to arrive at the carousel. Worth a complaint?

[Moishy123]

Thats nothing. Send in expense receipts and have them reimburse you. JetBlue is responsible as they are the one's who are supposed to be delivering the bag. If you have CC insurance for delayed baggage that can also help.

If ticket was bought with Elal voucher, just a few dollars was charged to AmEx personal platinum do I have CC Insurance?

[DealJew]

UA domestic. 40 minute wait for bags to arrive at the carousel. Worth a complaint?

No

[DealJew]

If ticket was bought with Elal voucher, just a few dollars was charged to AmEx personal platinum do I have CC Insurance?

Yes

[Shegold]

My seat was broken and not upright the entire flight and I should not have flown. Even the flight attendants said I should not fly but they did nothing but yell at me the entire flight to move my seat when the seat could not go upright! Customer care gave me 5,000 points which is insulting.
I really need a higher up at United.

What legal action can I take? I am not getting anywhere.

[arflights]

Flight from TLV-CDG was canceled (Client had a connection to JFK), and was rebooked for the following day. I contacted Air France for compensation and was told that since neither the origin nor final destination were in the EU they are not required to give compensation as per EU laws. I replied that I was entitled to NIS 3,180 and their response was "As per your email, I note that you have mentioned that you are entitled to compensation as per Israeli aviation law. please allow me to inform you we follow EU regulations law and pay under EU regulations law". Does that make any sense, that they follow only EU regulations? is there anything to do about this?

[yochai]

Flight from TLV-CDG was canceled (Client had a connection to JFK), and was rebooked for the following day. I contacted Air France for compensation and was told that since neither the origin nor final destination were in the EU they are not required to give compensation as per EU laws. I replied that I was entitled to NIS 3,180 and their response was "As per your email, I note that you have mentioned that you are entitled to compensation as per Israeli aviation law. please allow me to inform you we follow EU regulations law and pay under EU regulations law". Does that make any sense, that they follow only EU regulations? is there anything to do about this?

If you’re referring to the flight on 3/20, I was able to get compensation. AFAIK, they’re responsible for compensation for the cancelled flight and not for the resulting missed connection, so 2090 NIS would apply. I got 400 euro per EU 261, and appealed that the Israeli law is higher. Haven’t heard from them since.

[arflights]

If you’re referring to the flight on 3/20, I was able to get compensation. AFAIK, they’re responsible for compensation for the cancelled flight and not for the resulting missed connection, so 2090 NIS would apply. I got 400 euro per EU 261, and appealed that the Israeli law is higher. Haven’t heard from them since.

Yes, I am referring to that flight. So why did they deny me compensation?