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Author Topic: Airline Compensation Master Thread  (Read 1022813 times)

Offline shmooz

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Re: Airline Compensation Master Thread
« Reply #5120 on: April 01, 2023, 11:09:54 PM »
Flight from TLV-CDG was canceled (Client had a connection to JFK), and was rebooked for the following day. I contacted Air France for compensation and was told that since neither the origin nor final destination were in the EU they are not required to give compensation as per EU laws. I replied that I was entitled to NIS 3,180 and their response was "As per your email, I note that you have mentioned that you are entitled to compensation as per Israeli aviation law. please allow me to inform you we follow EU regulations law and pay under EU regulations law". Does that make any sense, that they follow only EU regulations? is there anything to do about this?

If cancelled due to their fault and not weather etc, you should be able to get Israeli compensation. There are lawyers who will sue them for you but take a cut.

Online yochai

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Re: Airline Compensation Master Thread
« Reply #5121 on: April 01, 2023, 11:34:37 PM »
If cancelled due to their fault and not weather etc, you should be able to get Israeli compensation. There are lawyers who will sue them for you but take a cut.
Anyone have DPís if a cancelled flight resulting in missed connection has the distance calculated based on the cancelled leg of full trip?

Offline ckmk47

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Re: Airline Compensation Master Thread
« Reply #5122 on: April 10, 2023, 01:38:11 PM »
United flight.
International landing in Houston. Then on to JFK. 
My son got on the 7 am flight in Houston instead of his scheduled 8 am.
The bag didn't make the earlier flight.  They're promising to deliver it to our home after 4pm.
Is he entitled to any delayed baggage benefit?
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Offline DealJew

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Re: Airline Compensation Master Thread
« Reply #5123 on: April 10, 2023, 02:37:14 PM »
Most probably not as at the time of checkin they assumed that it was going onto the later flight
PM me for airline compensation help. Your case is not lost!

Offline Bored Bachur

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Re: Airline Compensation Master Thread
« Reply #5124 on: April 16, 2023, 08:43:35 PM »
Should I expect anything for a 4-5 hour delay on spirit

Offline hvaces42

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Re: Airline Compensation Master Thread
« Reply #5125 on: April 16, 2023, 08:47:30 PM »
Cancelled Delta TPA-JFK flight today. First available flight was tomorrow. Drove back instead. They claim weather and refunded the points and other payments. Every other airline flew without cancellation including their other flight to LGA. Am I wasting my time?
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Offline herb

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Re: Airline Compensation Master Thread
« Reply #5126 on: April 16, 2023, 10:14:07 PM »
Should I expect anything for a 4-5 hour delay on spirit
no

Offline Shmulie

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Re: Airline Compensation Master Thread
« Reply #5127 on: April 16, 2023, 10:15:00 PM »
I flew British airways from TLV-JFK with a stopover in London, TLV-LHR was supposed to be business class but when I went to check in my luggage they told me that they switched the plane and there were not enough business seats and I would be downgraded to economy plus. They gave me this letter on how to contact them but I haven't got a response.

any advice? what am I entitled to?




Offline Bored Bachur

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Re: Airline Compensation Master Thread
« Reply #5128 on: April 16, 2023, 11:24:11 PM »

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Re: Airline Compensation Master Thread
« Reply #5129 on: April 16, 2023, 11:37:14 PM »
I flew British airways from TLV-JFK with a stopover in London, TLV-LHR was supposed to be business class but when I went to check in my luggage they told me that they switched the plane and there were not enough business seats and I would be downgraded to economy plus. They gave me this letter on how to contact them but I haven't got a response.

any advice? what am I entitled to?



I think part of the Israeli aviation law and/or EU261 have rules regarding cabin downgrades.

Offline DealJew

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Re: Airline Compensation Master Thread
« Reply #5130 on: April 17, 2023, 10:03:21 AM »
I flew British airways from TLV-JFK with a stopover in London, TLV-LHR was supposed to be business class but when I went to check in my luggage they told me that they switched the plane and there were not enough business seats and I would be downgraded to economy plus. They gave me this letter on how to contact them but I haven't got a response.

any advice? what am I entitled to?



They sometimes have a long response time. Just wait.
PM me for airline compensation help. Your case is not lost!

Offline DealJew

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Re: Airline Compensation Master Thread
« Reply #5131 on: April 17, 2023, 10:03:56 AM »
Cancelled Delta TPA-JFK flight today. First available flight was tomorrow. Drove back instead. They claim weather and refunded the points and other payments. Every other airline flew without cancellation including their other flight to LGA. Am I wasting my time?
No. PM me if you need help.
PM me for airline compensation help. Your case is not lost!

Offline hvaces42

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Re: Airline Compensation Master Thread
« Reply #5132 on: April 17, 2023, 12:18:16 PM »
No. PM me if you need help.
PM sent
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Offline hvaces42

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Re: Airline Compensation Master Thread
« Reply #5133 on: April 17, 2023, 04:06:49 PM »
Can anyone here vouch for @DealJew PM me please.
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Offline AMH

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Re: Airline Compensation Master Thread
« Reply #5134 on: April 17, 2023, 04:48:16 PM »
Airline: BA
Flight: LAX - LHR
Class: Economy (award ticket)
Incident: 9:30 PM Direct flight cancelled - Rebooked for next morning 7AM with a stop As needed to be in london before the next direct flight landed there.
Compensation: Free hotel for the night in LAX + 600 Euros compensation
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Offline Willie

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Re: Airline Compensation Master Thread
« Reply #5135 on: April 17, 2023, 05:05:07 PM »
jfk-fll flight  on jetblue was cancelled, was put on a jfk-pbi flight 2 hours later, rep tellling me theres no compensation. should i keep HUCA-ing or no point?

Offline DealJew

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Re: Airline Compensation Master Thread
« Reply #5136 on: April 17, 2023, 05:36:12 PM »
jfk-fll flight  on jetblue was cancelled, was put on a jfk-pbi flight 2 hours later, rep tellling me theres no compensation. should i keep HUCA-ing or no point?
There is no legal requirement for compensation but i've gotten from them either so HUCA.
PM me for airline compensation help. Your case is not lost!

Offline AMH

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Re: Airline Compensation Master Thread
« Reply #5137 on: April 17, 2023, 06:21:52 PM »
jfk-fll flight  on jetblue was cancelled, was put on a jfk-pbi flight 2 hours later, rep tellling me theres no compensation. should i keep HUCA-ing or no point?

Very small chance of getting anything from them due to the fact that it was just 2 hours

most airlines have a minimum of 3 hours
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Offline Shmulie

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Re: Airline Compensation Master Thread
« Reply #5138 on: April 21, 2023, 12:37:56 PM »
They sometimes have a long response time. Just wait.

any idea what I'm entitled to or what I can ask for

Offline nycman

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Re: Airline Compensation Master Thread
« Reply #5139 on: April 22, 2023, 09:14:43 AM »
I was on a direct flight from EWR- TLV UA90 flying business. The flight was delayed boarding (30min) then boarded, delayed again (45min) because of small mechanical issue and then cancelled and everyone was pulled off the flight because of a fuel tank leak. We had to go to customer service counter which was understaffed and it took over 2 hours to get rebooked. I had to stand there with a baby and no stroller since they wouldnít give it to me at gate check. Mind you this is all from post midnight at the flight was supposed to take off around 11pm. Ended up getting rebooked on a connecting flight the next day. We spent another 2 hours in the airport because they couldnít find our stroller. Whole ordeal was 10 hours at the airport, needing to then go to a hotel and take a connecting flight leaving from LGA the next day.

United is now offering me $300 per ticket which is nothing compared to the cost of my ticket and what I went through. Any tips on what Iím entitled too and how to get more? Thank you.