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Author Topic: Airline Compensation Master Thread  (Read 703154 times)

Offline shmooz

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Re: Airline Compensation Master Thread
« Reply #80 on: March 02, 2012, 09:13:32 AM »
Need some advice from the olam. I was on a delta domestic flight to fly to an afternoon business meeting, flying back home the next morning. Because of equipment malfunction, the flight was delyaed, so instead of getting in at 12:50, I got in 3:30 which made some difficulties. They tried to reroute on other airlines etc, but this was the best they could do. They gave me $7 food voucher.
What is reasonable to ask delta? A voucher towards flights or miles? how much?

They answered very quickly, got to give them credit for that. They gave me 4000 miles, which is really useless to me since I dont collect or have any delta miles.

Offline Side incomer

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Re: Airline Compensation Master Thread
« Reply #81 on: March 02, 2012, 09:34:57 AM »
Airline: AA
Flight: YUL-LGA
Class: Economy (booked via BA avious - 9K)
Complaint: no water in the bathroom sink (bless G-d that he sent me there in the 50 minute flight)
Compensation: 4000 AA miles
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Offline Devorah

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Re: Airline Compensation Master Thread
« Reply #82 on: March 05, 2012, 02:07:07 AM »
Airline: UA
Flight: STL-DEN
Class: Economy ($100 flight booked with a $75 UA voucher)
Complaint: I called to change the date of my flight due to weather.  They couldn't find my reservation when I got to the airport.   After nearly 45 minutes, they figured out that the idiot telephone agent booked me on flight from SEATTLE to DEN instead of ST LOUIS to DEN.  Barely made the flight...
Compensation: $100 UA voucher

Online AsherO

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Re: Airline Compensation Master Thread
« Reply #83 on: March 05, 2012, 02:40:29 AM »
Airline: UA
Flight: STL-DEN
Class: Economy ($100 flight booked with a $75 UA voucher)
Complaint: I called to change the date of my flight due to weather.  They couldn't find my reservation when I got to the airport.   After nearly 45 minutes, they figured out that the idiot telephone agent booked me on flight from SEATTLE to DEN instead of ST LOUIS to DEN.  Barely made the flight...
Compensation: $100 UA voucher

I'd think it was more likely to use STL for Seatttle than SEA for St. Louis... Hmmm.

Offline eliteflyer

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Re: Airline Compensation Master Thread
« Reply #84 on: April 11, 2012, 10:11:23 AM »

Airline: Continental (now United)
Flight: IAH-HNL
Class: BusinessFirst (award ticket)
Incident: No kosher meal (despite confirming KSML online); and told at United Club that IAH-HNL does not have access anymore under new "First Class" designation. (they did ultimately let us in, but it took a bit of haggling)
Compensation: 15,000 UA miles x 2 passengers

Offline dealvr

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Re: Airline Compensation Master Thread
« Reply #85 on: April 11, 2012, 11:20:37 AM »
Airline: AA
Flight: YUL-LGA
Class: Economy (booked via BA avious - 9K)
Complaint: no water in the bathroom sink (bless G-d that he sent me there in the 50 minute flight)
Compensation: 4000 AA miles
Did you complain to BA or AA?
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Offline Side incomer

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Re: Airline Compensation Master Thread
« Reply #86 on: April 11, 2012, 11:29:07 AM »
Airline: AA
Flight: YUL-LGA
Class: Economy (booked via BA avious - 9K)
Complaint: no water in the bathroom sink (bless G-d that he sent me there in the 50 minute flight)
Compensation: 4000 AA miles
Ended up with 8,000 since the issue was both ways, and I flew on 2 separate record locators. I first complained for one way, and then I replied that this was both ways.

Did you complain to BA or AA?
AA.
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Offline WhyAich

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Airline Compensation Master Thread
« Reply #87 on: April 11, 2012, 02:02:23 PM »
Airline: AA
Flight: YUL-LGA
Class: Economy (booked via BA avious - 9K)
Complaint: no water in the bathroom sink (bless G-d that he sent me there in the 50 minute flight)
Compensation: 4000 AA miles
You complained about that??
How ? Online?
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Offline Side incomer

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Re: Airline Compensation Master Thread
« Reply #88 on: April 11, 2012, 02:07:13 PM »
You complained about that??
How ? Online?
You don't believe me. If I wrote so, I did so.
Online. And yes, I think that everything the airline does that was not in favor of the passengers must be reported, regardless of if you'll get compensation or not. Such a stupid issue like not having water in the bathrooms, they have probably going on so a long time, just nobody was stupid enough to make "an issue out of tissue", until...
I believe a few more claims will have them fix the problem.

Actually, we as observant Jews lack the most of that, not being able to eat or drink until we wash our hands.
Side income is the most solid income... בדוק ומנוסה

Offline Yaalili

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Re: Airline Compensation Master Thread
« Reply #89 on: April 11, 2012, 02:40:18 PM »
Airline: Virgin America
Flight: SFO-JFK
Class: Economy
Incident: Drink ordering option on LCD screen not working
Compensation: $25 Voucher


***


Airline: United
Flight: SFO-BWI
Class: Economy
Incident: Flight arrived an hour late
Compensation: $100 Voucher

Offline sky121

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Re: Re: Airline Compensation Master Thread
« Reply #90 on: April 11, 2012, 03:01:22 PM »
You complained about that??
How ? Online?
[/quote

I've complained about that before. Its a pretty unclean problem to have. Especially on longer flights.
"Not all who wander are lost"

Online moko

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Re: Airline Compensation Master Thread
« Reply #91 on: April 11, 2012, 08:59:47 PM »
Airline: Virgin America
Flight: SFO-JFK
Class: Economy
Incident: Drink ordering option on LCD screen not working
Compensation: $25 Voucher
that seems like a pretty sweet deal

Offline Yaalili

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Re: Airline Compensation Master Thread
« Reply #92 on: April 12, 2012, 06:38:49 PM »
Airline: Jetblue
Flight: OAK-JFK
Class: Economy
Incident: Headlight broken
Compensation: $25 Credit

Offline Cbs

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Re: Airline Compensation Master Thread
« Reply #93 on: April 15, 2012, 02:35:39 PM »
Airline: Singapore Airlines
Flight: PVG-SIN
Class: Economy
Incident: No Kosher Food (after confirming it on the booking)
Compensation: S$75 (=$61 USD) inflight Coupon

the FA felt really bad for me and gave me lots of fruits, and the plan was overbooked so i couldnt ask for an upgrade, and he then gave me a coupon on board.

question is can i still put in a complain and get something out of it?

and would it make sense to complain about that on the way to PVG i didnt get a kosher l'pesach meal, so i couldnt eat!

Offline bochur

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Re: Airline Compensation Master Thread
« Reply #94 on: April 16, 2012, 12:40:40 AM »
you can definitelty complain for both things, i donk think they will know that the fa gave you the voucher

Offline sky121

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Re: Airline Compensation Master Thread
« Reply #95 on: April 16, 2012, 11:11:09 AM »
Airline: Lufthansa Airlines
Flight: TLV-FRA
Class: Economy
Incident: They broke my stroller checked by the gate
Compensation: $300 ....so far  (It was a 5 year old $500 stroller. )
"Not all who wander are lost"

Offline jack12

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Re: Airline Compensation Master Thread
« Reply #96 on: April 16, 2012, 02:32:46 PM »
Airline: Swiss Air
Flight: JFK-TLV
Class: Economy
Incident: No kosher food + TV controls somewhat broken
Compensation: $100 Swiss voucher for future flight within one year. After complaining because I don't plan to fly then (it's not transferable), they gave me $25 cash

Offline PlatinumGuy

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Re: Airline Compensation Master Thread
« Reply #97 on: April 16, 2012, 06:06:28 PM »
Airline: Lufthansa Airlines
Flight: TLV-FRA
Class: Economy
Incident: They broke my stroller checked by the gate
Compensation: $300 ....so far  (It was a 5 year old $500 stroller. )
CC you bought the tkt on might help
״וזה כלל גדול: שישנא אדם כל דבר שקר. וכל מה שיוסיף שנאה לדרכי השקר יוסיף אהבה לתורה.״ - אורחות צדיקים

Offline sky121

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Re: Airline Compensation Master Thread
« Reply #98 on: April 16, 2012, 06:33:35 PM »
CC you bought the tkt on might help

Yup, thanks.  I filed a claim. I'm waiting to hear back from them.
"Not all who wander are lost"

Offline steeeveknowsbest

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Re: Airline Compensation Master Thread
« Reply #99 on: April 16, 2012, 07:12:06 PM »
Airline: United
Flight: EWR-TLV
Class: Economy
Incident: 3 1/2 Hr delay, no bassinet, denied early boarding with united card, had to ask 7 times for duty free and then they forgot to give the complimentary gift (worthless btw).
Compensation:10k united points