Author Topic: Airline Compensation Master Thread (Read 1115586 times)

hvaces42 · « **Reply #2360 on:** January 26, 2016, 03:51:47 PM »

Quote from: 12HRS on January 26, 2016, 03:45:20 PM

never would have thought of that.

Live and learn. They offered it first so i called them on it.

Jm1248 · « **Reply #2361 on:** January 26, 2016, 11:03:11 PM »

Quote from: hvaces42 on January 26, 2016, 03:41:28 PM

So after much back and forth becuase my wife didnt have a BA account for them to credit the 15k Avios, they offered me a $110 (75 pound) voucher. When i asked them to match the value of the voucher to the 15k Avios that they sell for $438 they initially balked. After some back and forth I got an english speaking UK based rep who went overboard to get me off their backs. They gave me an additional 25k Avios for my account and a $500 voucher for my wife.

So 40k Avios plus $500 for non-lie flat J and bad food...plus the ~64k AA miles earned from the AARP deal...plus free Hotel stay. I'll call London a win!!

Nice!

yelped · « **Reply #2362 on:** January 26, 2016, 11:35:36 PM »

Quote from: hvaces42 on January 26, 2016, 03:41:28 PM

So after much back and forth becuase my wife didnt have a BA account for them to credit the 15k Avios, they offered me a $110 (75 pound) voucher. When i asked them to match the value of the voucher to the 15k Avios that they sell for $438 they initially balked. After some back and forth I got an english speaking UK based rep who went overboard to get me off their backs. They gave me an additional 25k Avios for my account and a $500 voucher for my wife.

So 40k Avios plus $500 for non-lie flat J and bad food...plus the ~64k AA miles earned from the AARP deal...plus free Hotel stay. I'll call London a win!!

Very nice. Enjoy it!

zow · « **Reply #2363 on:** January 26, 2016, 11:40:16 PM »

Quote from: hvaces42 on January 26, 2016, 03:41:28 PM

So 40k Avios plus $500 for non-lie flat J and bad food...plus the ~64k AA miles earned from the AARP deal...plus free Hotel stay. I'll call London a win!!

Very nice!

ilherman · « **Reply #2364 on:** January 27, 2016, 12:00:48 AM »

Quote from: hvaces42 on January 26, 2016, 03:41:28 PM

So after much back and forth becuase my wife didnt have a BA account for them to credit the 15k Avios, they offered me a $110 (75 pound) voucher. When i asked them to match the value of the voucher to the 15k Avios that they sell for $438 they initially balked. After some back and forth I got an english speaking UK based rep who went overboard to get me off their backs. They gave me an additional 25k Avios for my account and a $500 voucher for my wife.

So 40k Avios plus $500 for non-lie flat J and bad food...plus the ~64k AA miles earned from the AARP deal...plus free Hotel stay. I'll call London a win!!

Still not adding up to me how it was not flat bed. All BA 747s are flat bed. AFAIK. Maybe was it a wet-leased aircraft from a different airline?

hvaces42 · « **Reply #2365 on:** January 27, 2016, 11:55:17 AM »

Quote from: ilherman on January 27, 2016, 12:00:48 AM

Still not adding up to me how it was not flat bed. All BA 747s are flat bed. AFAIK. Maybe was it a wet-leased aircraft from a different airline?

Upper Deck of the 747. I dont know about the regular J. G-d knows i tried multiple times to make it lie flat, as did my wife on hers. They didnt deny it either. I walked around the cabin and checked other seats as well. They all stopped at the same spot. It was a BA plane.

eliraps · « **Reply #2366 on:** January 27, 2016, 07:03:28 PM »

My brother flew with VA from LHR-JFK (connection from TLV on Elal). They lost his suitcase and didn't get to him till many phone calls and 72 hours later (from an airline that has 7 direct daily flights...).

He bought a suit, winter coat, shoes and some other basic stuff (clothing and toiletries) totaling in about $700.

According to their website, they only give $50 compensation for lost luggage! Obviously, he'll submit a claim for everything, but what is reasonable to expect them to pay back? Is their an enforceable DOT requirement ?

(Ticket was purchased on my Citi Prestige CC which does not give coverage to others (or at least not to non-dependants)).

yitzy93 · « **Reply #2367 on:** January 28, 2016, 08:24:38 AM »

Quote from: eliraps on January 27, 2016, 07:03:28 PM

My brother flew with VA from LHR-JFK (connection from TLV on Elal). They lost his suitcase and didn't get to him till many phone calls and 72 hours later (from an airline that has 7 direct daily flights...).

He bought a suit, winter coat, shoes and some other basic stuff (clothing and toiletries) totaling in about $700.

According to their website, they only give $50 compensation for lost luggage! Obviously, he'll submit a claim for everything, but what is reasonable to expect them to pay back? Is their an enforceable DOT requirement ?

(Ticket was purchased on my Citi Prestige CC which does not give coverage to others (or at least not to non-dependants)).

$50 sounds pretty ridiculous for (up to 21days! of) lost luggage.

I'd be very curious to know what the outcome will be.
I'm flying the exact same itinerary in a couple of weeks (TLV-LHR with BA) and have been thinking that things will possibly go wrong, given the short connection time and large airport.
(Paid with CSP card)

How long was his connection?

eliraps · « **Reply #2368 on:** January 28, 2016, 08:35:51 AM »

Quote from: yitzy93 on January 28, 2016, 08:24:38 AM

$50 sounds pretty ridiculous for (up to 21days! of) lost luggage.

I'd be very curious to know what the outcome will be.
I'm flying the exact same itinerary in a couple of weeks (TLV-LHR with BA) and have been thinking that things will possibly go wrong, given the short connection time and large airport.
(Paid with CSP card)

How long was his connection?

2 Hours.

The irony is that he wanted to skip the NY part and just stay in London. The reason he chose not to was primarily because he would have to check is luggage all the way through...

I'll be sure to post results.

yitzy93 · « **Reply #2369 on:** January 28, 2016, 11:30:12 AM »

Quote from: eliraps on January 28, 2016, 08:35:51 AM

The irony is that he wanted to skip the NY part and just stay in London. The reason he chose not to was primarily because he would have to check is luggage all the way through...

Wow, if only we he would have been able to track his suitcase location before boarding the plane to NY...

eliraps · « **Reply #2370 on:** January 31, 2016, 07:30:42 AM »

Quote from: yitzy93 on January 28, 2016, 11:30:12 AM

Wow, if only we he would have been able to track his suitcase location before boarding the plane to NY...

Indeed. Somehow this topic always gets connected to London

lubaby · « **Reply #2371 on:** January 31, 2016, 07:58:03 AM »

Quote from: eliraps on January 27, 2016, 07:03:28 PM

My brother flew with VS from LHR-JFK (connection from TLV on Elal).

FTFY

VA = Virgin Australia
VS = Virgin Atlantic
VX = Virgin America

eliraps · « **Reply #2372 on:** January 31, 2016, 07:58:54 AM »

Quote from: lubaby on January 31, 2016, 07:58:03 AM

FTFY

VA = Virgin Australia
VS = Virgin Atlantic
VX = Virgin America

Thanks

Tovia · « **Reply #2373 on:** January 31, 2016, 04:38:12 PM »

Took a non-stop flight JetBlue JFK-SAN but apparently our plane ran out of gas so we are stopping now at the gas station in LAS for refueling

Anyone else had such an experience? It's ridiculous, I'm sitting on the plane an extra 2 hours because of that.

Tovia · « **Reply #2374 on:** January 31, 2016, 08:36:14 PM »

We ended up cruising around the airport from terminal to terminal looking who has the cheapest fuel (that's what it sounded like...) after 2 hours in LAS we finally took off to SAN, total travel time 8 1/2 hours.

Let's hope I will be able to cash it out from JetBlue.

benjie1305 · « **Reply #2375 on:** February 02, 2016, 10:45:06 AM »

Quote from: benjie1305 on January 21, 2016, 04:15:45 PM

Flew LH F and the internet was not working. I could not even get to the page to buy it. Anything I might get for this inconvenience?

They gave me 10k AC miles.

EJB · « **Reply #2376 on:** February 02, 2016, 11:54:55 AM »

Airline: Delta
Flight: LGA-MIA
Class: Economy
Incident: Savta sat next to passenger with care dog and was uncomfortable.
Compensation: $100 gift card

Josef.koney · « **Reply #2377 on:** February 04, 2016, 12:58:31 PM »

Who would I talk to if I wanted to complain about aa?

eliraps · « **Reply #2378 on:** February 04, 2016, 01:26:29 PM »

Quote from: Josef.koney on February 04, 2016, 12:58:31 PM

Who would I talk to if I wanted to complain about aa?

To vent? Anyone on DDF.

Josef.koney · « **Reply #2379 on:** February 04, 2016, 01:27:56 PM »

Quote from: eliraps on February 04, 2016, 01:26:29 PM

To vent? Anyone on DDF.

Lol nope to get compensation

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Author Topic: Airline Compensation Master Thread (Read 1115586 times)