Seeking advice about compensation for UA85 from TLV to EWR was severely delayed on July 3, 2018 due to weather issues at EWR.
The plane was rerouted to PHL, where it was also unable to land due to weather issues, and then to BWI, where it sat on the tarmac for about 4 hours because no gates were available for passengers to deplane. Eventually, some passengers were sent by bus to EWR, while others waited for the plane to depart and reached EWR about 9 hours behind schedule.
I had booked a Mileage Plus Economy award TLV-EWR-YYZ. With all the issues, UA eventually rebooked to an AC nonstop from BWI to YYZ at my request. UA covered overnight meals and lodging at BWI.
1. This was a Mileage Plus award. Am I entitled to any compensation? If so, how much?
2. I don't know the exact amount of time the plane sat on the tarmac at BWI. It was AROUND 4 hours. Do I need to know exactly how long it was, and if so, how do I find out?
Thanks for your help!