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Author Topic: Airline Compensation Master Thread  (Read 390513 times)

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Re: Airline Compensation Master Thread
« Reply #3960 on: December 04, 2018, 01:38:44 PM »
PSA.
I was having trouble getting compensation from LX
They kept on giving me different excuses and each time had to wait a few weeks for a response

Used air help.com and they got my money! -25%
Worth it if you don't want to deal with the back and forth

For me they used a certain part as "extraordinary circumstances" - and I made a claim to the Swiss regulators and they didn't answer me a straight answer

Offline nafnaf12

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Re: Airline Compensation Master Thread
« Reply #3961 on: December 04, 2018, 03:57:55 PM »
For me they used a certain part as "extraordinary circumstances" - and I made a claim to the Swiss regulators and they didn't answer me a straight answer
yup got the extraordinary circumstances excuse also
A smooth sea never made a skilled sailor.

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Re: Airline Compensation Master Thread
« Reply #3962 on: December 04, 2018, 03:59:31 PM »
For me they used a certain part as "extraordinary circumstances" - and I made a claim to the Swiss regulators and they didn't answer me a straight answer


Quote
On behalf of SWISS, I would like to apologise for the inconvenience this caused your clients. However, I assure you that our flights are not delayed without good reason and in this instance it was due to technical problems (bleed valve engine). The cause of this irregularity was unexpected and safety has the utmost priority at SWISS. It is an unavoidable fact that flight irregularities can occur at short notice. As such circumstances are considered extraordinary. Therefore, I regret to inform you that no compensation is due.

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Re: Airline Compensation Master Thread
« Reply #3963 on: December 05, 2018, 11:56:09 AM »
Meanwhile:

Airline: Delta
Flight: JFK-BRU
Class: Main Cabin (award ticket for 26,000 SkyPesos).
Incident: Bag didn't make flight. Came 24 hours later.
Compensation: $241.41, against receipts for clothing and toiletries.

Offline YesThatsMe

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Re: Airline Compensation Master Thread
« Reply #3964 on: December 06, 2018, 09:47:37 AM »
Group of 4 delayed 4+ hours on DL141 BRU-JFK yesterday.

"Mechanical Issues", waiting for "spare part".

Submitted EU261 to Delta.

They said they did not finalize if this "incident" qualifies for compensation. Will know later this week.

I pointed out that only weather is exempted, the Phone rep literally laughed.



Yesh Tikva?

Update


Same phone rep called this morning.

"You are each entitled to 600 EUR for your delay. Please confirm mailing address for a check of $2,725.84"

All for 26,000 SkyPesos and $57 in taxes!
« Last Edit: December 06, 2018, 09:52:39 AM by YesThatsMe »

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Re: Airline Compensation Master Thread
« Reply #3965 on: December 06, 2018, 11:58:23 AM »

Update


Same phone rep called this morning.

"You are each entitled to 600 EUR for your delay. Please confirm mailing address for a check of $2,725.84"

All for 26,000 SkyPesos and $57 in taxes!

That's a great outcome!! Congrats!!

Curious - based on EU261, if the flight were from JFK to BRU on DL, what, if any, compensation would have you been entitled to?


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Re: Airline Compensation Master Thread
« Reply #3966 on: December 06, 2018, 12:06:41 PM »

Update


Same phone rep called this morning.

"You are each entitled to 600 EUR for your delay. Please confirm mailing address for a check of $2,725.84"

All for 26,000 SkyPesos and $57 in taxes!
26000 each or total?

Offline lubaby

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Re: Airline Compensation Master Thread
« Reply #3967 on: December 06, 2018, 12:07:33 PM »
Curious - based on EU261, if the flight were from JFK to BRU on DL, what, if any, compensation would have you been entitled to?
$0

Applies to:
For EU airline, any direction.
For US(/non EU) airline, only ex-EU.
« Last Edit: December 06, 2018, 12:11:02 PM by lubaby »
Once the game is over, the king and the pawn go back in the same box.

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Once the game is over, the king and the pawn go back in the same box.

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Re: Airline Compensation Master Thread
« Reply #3969 on: December 06, 2018, 12:10:19 PM »
That's a great outcome!! Congrats!!

Curious - based on EU261, if the flight were from JFK to BRU on DL, what, if any, compensation would have you been entitled to?
No. EU261 applies on European airlines in either direction, non European airlines only departing Europe, not to EU

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Re: Airline Compensation Master Thread
« Reply #3970 on: December 06, 2018, 12:11:24 PM »
UK company.. You want a GBP check mailed to you (with chance of getting lost or delayed)?
Turkish mailed me a check.
I'm not who you think I am.

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Re: Airline Compensation Master Thread
« Reply #3971 on: December 06, 2018, 12:37:37 PM »
No. EU261 applies on European airlines in either direction, non European airlines only departing Europe, not to EU
you're not entitled to any, unless on an EU airline.
A smooth sea never made a skilled sailor.

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Re: Airline Compensation Master Thread
« Reply #3972 on: December 06, 2018, 12:42:46 PM »
That's a great outcome!! Congrats!!

Curious - based on EU261, if the flight were from JFK to BRU on DL, what, if any, compensation would have you been entitled to?

None - compensation is only if delayed from EU, or on a EU carrier flying into EU.

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Re: Airline Compensation Master Thread
« Reply #3973 on: December 06, 2018, 12:43:21 PM »
26000 each or total?

x3. Infant was $16 in fees. Dan posted the sale in August.

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Re: Airline Compensation Master Thread
« Reply #3974 on: December 06, 2018, 12:58:52 PM »
None - compensation is only if delayed from EU, or on a EU carrier flying into EU.
Makes you wonder if it's worth it to specifically fly EU carriers to EU if price is similar to a US carrier.