Author Topic: Airline Compensation Master Thread (Read 1110208 times)

Southwest fll to ISP 8:30 flight arrives in ISP 11;20 or wtvr. Delayed till 12am, landed 2:40. Took forever to get uber, got to my hosts in woodmere at 4:21am.

Southwest gave out $100 vouchers, while nice, it's wholly inadequate. They aknowledged mechanical issues and plane shortages I'm guessing due to 737-max but getting to my destination at 4:21 am when it should have been 12sh is unacceptable.

Had it been any other time I'd have gone next day but didn't want to risk with pesach

What can I expect or request?

MeirS · « **Reply #4146 on:** April 23, 2019, 10:23:26 AM »

Quote from: chevron on April 23, 2019, 09:12:51 AM

What can I expect or request?

While a very stressful and disturbing experience, you have to look at the facts. Your flight arrived at it's destination 3:20 late.
I imagine $100 vouchers is reasonable compensation for that, though you can always ask for more if you feel you deserve more.

chevron · « **Reply #4147 on:** April 23, 2019, 10:47:42 AM »

Quote from: MeirS on April 23, 2019, 10:23:26 AM

While a very stressful and disturbing experience, you have to look at the facts. Your flight arrived at it's destination 3:20 late.
I imagine $100 vouchers is reasonable compensation for that, though you can always ask for more if you feel you deserve more.

TruE but 3:20 late is heckuva huge deal when it's 2:40 am not 11:20pm.

Also Uber took 23 minutes to come given the hour and ISP isolation.

It really cost me to get to hosts at 4:20am for say 12:15

MeirS · « **Reply #4148 on:** April 23, 2019, 10:53:01 AM »

Quote from: chevron on April 23, 2019, 10:47:42 AM

TruE but 3:20 late is heckuva huge deal when it's 2:40 am not 11:20pm.

Also Uber took 23 minutes to come given the hour and ISP isolation.

It really cost me to get to hosts at 4:20am for say 12:15

I understand you completely but I don't think the airline will feel it's their responsibility to ensure that Ubers are available when they land and they probably won't deferentiate between a day delay or a night delay.

zevi · « **Reply #4149 on:** April 23, 2019, 10:48:06 PM »

Airline: SPIRIT
Flight: PHL-FLL
Incident: arrived the checkout counter 5 min before our 7am flight we were told we have 5 min to get to the gate to make the flight. Got whisked through security arrived at the gate only to be told we gave your seats away already.. our luggage left without us. Left with no food or anything. We got rebooked on AA 3pm flight to MIA our bags delivered to house

Plus $560 check for each passenger x7 written out on the spot.

nobiggy · « **Reply #4150 on:** April 24, 2019, 04:40:02 AM »

QF F and my baggage was delayed 12 hrs and I am getting 100 AUD

Buruch · « **Reply #4151 on:** April 28, 2019, 07:39:24 AM »

Quote from: chff on April 23, 2019, 01:05:33 AM

I got $200

They offered, or you had to demand more?

davidrotts63 · « **Reply #4152 on:** April 28, 2019, 09:19:30 AM »

Airline: UA
Flight: EWR-MSY
Class: Y
Incident: 2 hour delay, plus a half hour on a hot plane without A/C, broken entertainment system.
Compensation: $100 ETC, add'l 50 when asked.

chff · « **Reply #4153 on:** April 28, 2019, 09:47:17 AM »

Quote from: Buruch on April 28, 2019, 07:39:24 AM

They offered, or you had to demand more?

Was offered on the flight by the purser, 10k Miles or $200 voucher

yeshivabucher · « **Reply #4154 on:** April 28, 2019, 11:11:29 AM »

Quote from: yeshivabucher on April 22, 2019, 11:34:39 PM

AFAF DL PHL-ATL-FLL plane delayed ~1hr due to problem with pilot chair what can I expect from them?

got 20k miles

jose34 · « **Reply #4155 on:** May 01, 2019, 12:59:26 AM »

Aeroflot delayed flight by 5 and half hours which caused a missed connection and another 5 hour delay. Can I expect anything from them?

Suave · « **Reply #4156 on:** May 01, 2019, 07:31:54 PM »

Quote from: jose34 on May 01, 2019, 12:59:26 AM

Aeroflot delayed flight by 5 and half hours which caused a missed connection and another 5 hour delay. Can I expect anything from them?

Depending on which airports were involved.

jose34 · « **Reply #4157 on:** May 02, 2019, 02:08:03 PM »

Quote from: Suave on May 01, 2019, 07:31:54 PM

Depending on which airports were involved.

TLV, SVO & going to JFK.

Pesach · « **Reply #4158 on:** May 03, 2019, 03:27:54 AM »

if you credit your flights to a different airline can you still be eligible for compensation?if yes then how do they issue it to you they can't give you that particular airlines currency or travel vouchers? and can you be eligible to receive compensation on American flights flown using ba points if you had a delayed flight etc ?

myi · « **Reply #4159 on:** May 03, 2019, 04:23:55 AM »

Quote from: Pesach on May 03, 2019, 03:27:54 AM

if you credit your flights to a different airline can you still be eligible for compensation?if yes then how do they issue it to you they can't give you that particular airlines currency or travel vouchers? and can you be eligible to receive compensation on American flights flown using ba points if you had a delayed flight etc ?

Yes you should be fine, write to both and that way if one should tell you to go to the other you will be ahead of the game!
Back a few years ago(talking when ba was 4.5k in the US) a flight from Virginia-LGA, whole flight was 1hr or so and was delayed for 6+ hours in the airport, was really mad, my whole reason for the flight was for me to arrive earlier in the day and not kill the day by sitting in a car which I could have done for 7-8 hours.
Booked with BA and flew AA. Contacted ba and then got a response to contact AA, but it was like a game of cat and mouse and I gave up somewhere in between.
But differently send a letter or an email and I'm sure you can get something. Good luck.

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Author Topic: Airline Compensation Master Thread (Read 1110208 times)