Author Topic: Airline Compensation Master Thread (Read 1232928 times)

hvaces42 · « **Reply #4480 on:** January 05, 2020, 04:13:51 PM »

Quote from: EJB on January 05, 2020, 02:34:31 PM

Submit a claim

https://www.elal.com/en/PassengersInfo/Baggage/Pages/Finding.aspx

They sent me an email offering $150 for business class passenger. Does that mean both of us or only 1x150?

EJB · « **Reply #4481 on:** January 05, 2020, 04:20:45 PM »

Quote from: hvaces42 on January 05, 2020, 04:13:51 PM

They sent me an email offering $150 for business class passenger. Does that mean both of us or only 1x150?

Request for 4 and see where it goes.

Eli landau · « **Reply #4482 on:** January 06, 2020, 07:54:55 PM »

Quote from: Eli landau on December 28, 2019, 02:25:59 PM

I had First class LH JFK to TLV via Fra called in 3 days before and requested Kosher meals on board and Lounges and representative confirmed me the meals in lounges and on board , and arrived to airport and they say nothing was requested....
Any experience with such situations?

I received a compensation for $400 should I try fighting for more or no luck?

bb1836 · « **Reply #4483 on:** January 16, 2020, 06:15:11 AM »

I have an AA flight booked on their AAwards. They’ve now pushed my flight off a second time making it 2 hrs from its original departure time. Anything I should bother doing about this?

lubaby · « **Reply #4484 on:** January 16, 2020, 10:10:46 AM »

Quote from: bb1836 on January 16, 2020, 06:15:11 AM

I have an AA flight booked on their AAwards. They’ve now pushed my flight off a second time making it 2 hrs from its original departure time. Anything I should bother doing about this?

Free change or cancellation if that’s what you’re looking for. Otherwise forget about it.

hvaces42 · « **Reply #4485 on:** January 20, 2020, 09:51:09 AM »

LY no IFE in J offered $100 voucher or 100 Matmid Point. This is for me and my wife together. Which one should I take?

BL'N never want to fly LY again.

yochai · « **Reply #4486 on:** January 20, 2020, 10:21:28 AM »

Quote from: hvaces42 on January 20, 2020, 09:51:09 AM

LY no IFE in J offered $100 voucher or 100 Matmid Point. This is for me and my wife together. Which one should I take?

BL'N never want to fly LY again.

Definitely 100$.
You can buy matmid points for 1$ each.

hvaces42 · « **Reply #4487 on:** January 20, 2020, 10:23:20 AM »

Quote from: yochai on January 20, 2020, 10:21:28 AM

Definitely 100$.
You can buy matmid points for 1$ each.

Thought so. Thanks

shmulik990 · « **Reply #4488 on:** February 01, 2020, 05:52:27 PM »

Flew from JFK to TLV with Alitalia on the 26th. One of my suitcases never arrived. Now is Feb 2 and they still have no idea where it is. What can I do?

KSMH · « **Reply #4489 on:** February 01, 2020, 08:01:51 PM »

Look up Montreal convention.

Although I would not recommend relying on Alitalia.

If any one has experience with Alitalia specifically?

Divora M · « **Reply #4490 on:** February 02, 2020, 12:11:36 AM »

Flight from MIA to ORD on AA had broken WiFi. $50 evoucher each for 3 kids, 5k miles for me and $25 evoucher each for my husband and 1 kid.

grodnoking · « **Reply #4491 on:** February 02, 2020, 01:12:10 AM »

Quote from: Divora M on February 02, 2020, 12:11:36 AM

Flight from MIA to ORD on AA had broken WiFi. $50 evoucher each for 3 kids, 5k miles for me and $25 evoucher each for my husband and 1 kid.

How many phone calls and how much time did it take?

Divora M · « **Reply #4492 on:** February 02, 2020, 09:13:25 AM »

Quote from: grodnoking on February 02, 2020, 01:12:10 AM

How many phone calls and how much time did it take?

I wrote an email complaint from every person in my family. It took prob in total 10 min to fill out all the complaints.

Abey · « **Reply #4493 on:** February 02, 2020, 12:13:39 PM »

Received refund on UA for a $200 overweight charge. Was checking in last minute and didn’t have time to repack stuff.

Rivky · « **Reply #4494 on:** February 02, 2020, 11:07:22 PM »

Whats the best way to get more compensation from United?

Flew on 2 business class tickets with United points from EWR to TLV, flight was delayed for a full day for no real reason. Went to the airport in middle of the night just to be sent home for another 12 hours. Ended up leaving on Thursday afternoon (was a wednesday flight) so was super nervous about Shabbos.

Then luggage didn't arrive with us even though we asked 20 times if it would. It only came on Sunday morning, a full Shabbos with no suitcases.

They offered us a compensation of $200 vouchers, and then complained again got $150 for each of us. And then told us to make a separate luggage claim (is it worth it to make a claim with the credit card even though the flight was paid for with miles, only a few dollars of tax on card)

It's ridiculous, I want a full refund of my miles. Anyone have a good contact at United for this type of situation.

sillypainter · « **Reply #4495 on:** February 02, 2020, 11:25:47 PM »

EWR-TLV in J. Seat was broken. 10K in compensation. Emailed Scott Kirby's office.

lubaby · « **Reply #4496 on:** February 03, 2020, 12:04:14 AM »

Quote from: Rivky on February 02, 2020, 11:07:22 PM

I want a full refund of my miles.

Quote from: Rivky on February 02, 2020, 11:07:22 PM

It's ridiculous.

Your miles were used to purchase a business class ticket, which you used in full. That means the miles have used up their value.

KSMH · « **Reply #4497 on:** February 03, 2020, 12:37:13 AM »

Quote from: Rivky on February 02, 2020, 11:07:22 PM

Whats the best way to get more compensation from United?

Flew on 2 business class tickets with United points from EWR to TLV, flight was delayed for a full day for no real reason. Went to the airport in middle of the night just to be sent home for another 12 hours. Ended up leaving on Thursday afternoon (was a wednesday flight) so was super nervous about Shabbos.

Then luggage didn't arrive with us even though we asked 20 times if it would. It only came on Sunday morning, a full Shabbos with no suitcases.

They offered us a compensation of $200 vouchers, and then complained again got $150 for each of us. And then told us to make a separate luggage claim (is it worth it to make a claim with the credit card even though the flight was paid for with miles, only a few dollars of tax on card)

It's ridiculous, I want a full refund of my miles. Anyone have a good contact at United for this type of situation.

If you had incidental expenses then, make a claim. You can google "montreal convention". Some CC's provide delay protection.

nucheiner · « **Reply #4498 on:** February 03, 2020, 12:16:00 PM »

JetBlue Mint 3pax LAX to JFK. They swapped out the aircraft to a plane with no biz class. What should I expect as compensation? Is this comparable to involuntarily denied boarding?

chff · « **Reply #4499 on:** February 04, 2020, 09:27:21 AM »

https://www.aerotelegraph.com/en/meet-jack-the-first-dog-who-got-compensated-for-a-cancelled-flight

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Author Topic: Airline Compensation Master Thread (Read 1232928 times)