I flew business class on a mileage award ticket with American. It was: Florida to Toronto (Amerian), Toronto to HK (Cathay Pacific), HK to Thailand (Cathay Pacific). Flight was fine. But luggage got stuck in Toronto, and didn't arrive to me in Thailand for 31.5 hours.
Will contacting the airline and complaining get me some compensation? If so which would I contact American or Cathay? And what should my approach be?
thanks