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Author Topic: Airline Compensation Master Thread  (Read 1079456 times)

Offline DealJew

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Re: Airline Compensation Master Thread
« Reply #5260 on: July 09, 2023, 12:15:22 AM »
What's the best way to request compensation from Air Canada, online or by calling?
Online
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Offline lubaby

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Re: Airline Compensation Master Thread
« Reply #5261 on: July 09, 2023, 07:31:46 AM »
What's the best way to request compensation from Air Canada, online or by calling?
Generally speaking, if there’s an option for online and calling, calling will just have you wait on hold for an agent to fill out that same online form for you.

Offline Dr Moose

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Re: Airline Compensation Master Thread
« Reply #5262 on: July 09, 2023, 12:53:16 PM »
I had a UA flight from IAD to EWR on June 26, it was delayed repeatedly until eventually being cancelled. I have a screenshot from United app showing it's been delayed 21.5 hours. I never got the email about the 30k and when I reached out to them on Twitter about it, they advised me to contact their regular Customer Care team.

The itinerary was the final leg of a longer itinerary and it's possible I hadn't checked in with UA because I saw it was constantly being delayed and proactively made alternative arrangements to just make the drive. That's the only reason I can think why they're not giving me the 30k compensation.
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Offline DealJew

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Re: Airline Compensation Master Thread
« Reply #5263 on: July 09, 2023, 01:50:51 PM »
I had a UA flight from IAD to EWR on June 26, it was delayed repeatedly until eventually being cancelled. I have a screenshot from United app showing it's been delayed 21.5 hours. I never got the email about the 30k and when I reached out to them on Twitter about it, they advised me to contact their regular Customer Care team.

The itinerary was the final leg of a longer itinerary and it's possible I hadn't checked in with UA because I saw it was constantly being delayed and proactively made alternative arrangements to just make the drive. That's the only reason I can think why they're not giving me the 30k compensation.
email customer care and they’ll give it to you
PM me for airline compensation help. Your case is not lost!

Offline MeirS

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Re: Airline Compensation Master Thread
« Reply #5264 on: July 09, 2023, 02:47:25 PM »
email customer care and they’ll give it to you
What's their email address?

Offline Danlover111

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Re: Airline Compensation Master Thread
« Reply #5265 on: July 09, 2023, 04:23:26 PM »
What's their email address?
customercare@united.com

Offline mevinyavin

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Re: Airline Compensation Master Thread
« Reply #5266 on: July 11, 2023, 11:51:17 AM »
Sigh... This guy is obviously not a DDFer, or he would know it is better to stay on the plane and demand (sizable) compensation rather than inconvenience an entire plane full of passengers. And also because he is a selfish idiot, which we don't have here.
https://www.secretflying.com/posts/united-flight-diverted-after-business-class-passenger-throws-tantrum-over-meal-choice/
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Re: Airline Compensation Master Thread
« Reply #5267 on: July 11, 2023, 02:13:52 PM »
Sigh... This guy is obviously not a DDFer, or he would know it is better to stay on the plane and demand (sizable) compensation rather than inconvenience an entire plane full of passengers. And also because he is a selfish idiot, which we don't have here.
https://www.secretflying.com/posts/united-flight-diverted-after-business-class-passenger-throws-tantrum-over-meal-choice/
"Occasionally, business class passengers sat towards the back of the cabin miss out on a certain meal option as those sat ahead reserve them all."  Not usually a problem for the kosher traveler.
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Offline SHL

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Re: Airline Compensation Master Thread
« Reply #5268 on: July 11, 2023, 02:57:09 PM »
"Occasionally, business class passengers sat towards the back of the cabin miss out on a certain meal option as those sat ahead reserve them all."  Not usually a problem for the kosher traveler.
Not so true
Us airlines take everyone's orders by asking for first and second choice before starting service and have a specific hierarchy they are supposed to follow

Offline Dr Moose

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Re: Airline Compensation Master Thread
« Reply #5269 on: July 16, 2023, 10:40:18 AM »
email customer care and they’ll give it to you
They responded with a $300 voucher instead.
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Offline DealJew

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Re: Airline Compensation Master Thread
« Reply #5270 on: July 16, 2023, 08:43:35 PM »
They responded with a $300 voucher instead.
That's Good!
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Offline MeirS

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Re: Airline Compensation Master Thread
« Reply #5271 on: July 16, 2023, 10:53:36 PM »
customercare@united.com
Any idea what's better for a complaint of more than 1,000 characters? As a PDF attachment on United.com/feedback or as an e-mail to customercare@united.com?

Offline Darth1

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Re: Airline Compensation Master Thread
« Reply #5272 on: July 17, 2023, 12:29:15 PM »
Had a flight DTW-ATL-TLV. DTW-ATL was delayed causing a missed connection. Ended up taking ATL-MUC-TLV. Final arrival time was 7 hours after scheduled arrival time. What compensation is entitled?

Offline SHL

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Re: Airline Compensation Master Thread
« Reply #5273 on: July 17, 2023, 01:12:30 PM »
Had a flight DTW-ATL-TLV. DTW-ATL was delayed causing a missed connection. Ended up taking ATL-MUC-TLV. Final arrival time was 7 hours after scheduled arrival time. What compensation is entitled?
None
Can't hurt to try asking though
They are required to provide you with meals and phone calls under Israeli law if they didn't provide try fighting

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Re: Airline Compensation Master Thread
« Reply #5274 on: July 19, 2023, 07:04:30 AM »
Any recent data points on Elal compensation practices for delayed baggage?

Offline MeirS

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Re: Airline Compensation Master Thread
« Reply #5275 on: July 19, 2023, 01:15:59 PM »
Any idea what's better for a complaint of more than 1,000 characters? As a PDF attachment on United.com/feedback or as an e-mail to customercare@united.com?
Bump

Offline DealJew

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Re: Airline Compensation Master Thread
« Reply #5276 on: July 19, 2023, 10:34:25 PM »
Any idea what's better for a complaint of more than 1,000 characters? As a PDF attachment on United.com/feedback or as an e-mail to customercare@united.com?
What exactly is the difference?
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Offline DealJew

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Re: Airline Compensation Master Thread
« Reply #5277 on: July 19, 2023, 10:34:50 PM »
Any recent data points on Elal compensation practices for delayed baggage?
They reimburse but it takes time
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Offline Spoon

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Re: Airline Compensation Master Thread
« Reply #5278 on: July 20, 2023, 01:20:50 PM »
LY27 TLV-EWR was delayed and landed 7 hrs late(as usual).


Any compensation possible? Or out of luck because it wasn't 8 hrs





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Re: Airline Compensation Master Thread
« Reply #5279 on: July 20, 2023, 01:44:15 PM »
LY27 TLV-EWR was delayed and landed 7 hrs late(as usual).


Any compensation possible? Or out of luck because it wasn't 8 hrs
Not by law
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