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Author Topic: Airline Compensation Master Thread  (Read 1098846 times)

Offline Yaalili

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Re: Airline Compensation Master Thread
« Reply #420 on: October 11, 2012, 03:32:07 PM »
Airline: Jetblue (free ticket, from the mystery email codes.)
Flight: ROC-JFK
Class: Economy
Incident: Flight took off an hour after schedule.
Compensation: $75 voucher in the jb travel bank.

Offline shmooz

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Re: Airline Compensation Master Thread
« Reply #421 on: October 16, 2012, 10:48:12 AM »
I would like to ask for UA compensation for a trip with family. Can I ask that any miles be deposited in my account since I paid for tickets or they dont do that? If they give me say 15k miles for each person, not as helpful as having them all in my account.

Offline JEWDA

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Re: Airline Compensation Master Thread
« Reply #422 on: October 22, 2012, 05:03:40 PM »
Anyone know how long it takes AA to respond for compensation?
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Offline myb821

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Re: Airline Compensation Master Thread
« Reply #423 on: October 22, 2012, 05:05:21 PM »
Anyone know how long it takes AA to respond for compensation?
i had to bother them on twitter untill i got a response

Offline JEWDA

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Re: Airline Compensation Master Thread
« Reply #424 on: October 22, 2012, 05:05:45 PM »
i had to bother them on twitter untill i got a response
How do I do that?
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Offline myb821

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Re: Airline Compensation Master Thread
« Reply #425 on: October 22, 2012, 05:07:00 PM »

Offline YudiG

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Re: Airline Compensation Master Thread
« Reply #426 on: October 22, 2012, 05:11:07 PM »
anyone get anything from lufthansa for no kosher meals?

Offline dirah

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Re: Airline Compensation Master Thread
« Reply #427 on: October 22, 2012, 06:24:41 PM »
I have the following problem:
I booked award travel with AA, and then changed the booking to cut out a stopover and decrease travel time, and I obviously incurred service charges.
Due to mechanical issues, there was an unscheduled plane change and delays, resulting in worse travel times and connections than the original booking.
I emailed AA (through their website) asking to be refunded for the service charges, which was obviously spent to get a better option, not a worse one.
It is already 5 weeks, and they haven't responded.
Where do I go from here?
  • Just email them again?
  • Contact the "higher-ups" at AA? [Who are they and what are their details?]
  • Dispute the service charges with CC (Chase)?
  • All of the above?
  • Something else?
Thanks for any advice.

Offline efflpetzel

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Re: Airline Compensation Master Thread
« Reply #428 on: October 23, 2012, 12:56:46 AM »
airline: continental
flight: lhr - ewr
class: economy
incident: didn't realize they use 757s on that route (which is absurd) took last flight of the day which was jammed, halfway through boarding stopped allowing hand luggage
compensation:$125 x 2

Online smurf

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Re: Re: Airline Compensation Master Thread
« Reply #429 on: October 23, 2012, 01:10:59 AM »
Airline: Jetblue (free ticket, from the mystery email codes.)
Flight: FLL-JFK
Class: Economy
Incident:IFE wasn't working
Compensation: $15x3 voucher in the jb travel bank.
Standard compensation

Offline Devorah

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Re: Airline Compensation Master Thread
« Reply #430 on: October 23, 2012, 01:16:00 AM »
Airline: Jetblue (free ticket, from the mystery email codes.)
Flight: FLL-JFK
Class: Economy
Incident:IFE wasn't working
Compensation: $15x3 voucher in the jb travel bank.
Standard compensation

+1 same thing happened to me.

Offline YudiG

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Re: Airline Compensation Master Thread
« Reply #431 on: October 24, 2012, 02:07:29 PM »
anyone get anything from lufthansa for no kosher meals?
bump

Offline ttcanada

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Re: Airline Compensation Master Thread
« Reply #432 on: October 24, 2012, 02:54:43 PM »
i once didnt get kosher meal on luftansa.

they said" you didnt order it" i said "i did when i bought the ticket". they said " if you would have ordered it you would have your meal"

I then went from copenhagen to vancouver on sas, and they were great they waited to serve the meal until i finished davening. they even gave me a bottle of water to wash for bread( the said tap water wasnt good enough". big dif in service.

Offline dirah

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Re: Airline Compensation Master Thread
« Reply #433 on: October 24, 2012, 06:14:21 PM »
I have the following problem:
I booked award travel with AA, and then changed the booking to cut out a stopover and decrease travel time, and I obviously incurred service charges.
Due to mechanical issues, there was an unscheduled plane change and delays, resulting in worse travel times and connections than the original booking.
I emailed AA (through their website) asking to be refunded for the service charges, which was obviously spent to get a better option, not a worse one.
It is already 5 weeks, and they haven't responded.
Where do I go from here?
  • Just email them again?
  • Contact the "higher-ups" at AA? [Who are they and what are their details?]
  • Dispute the service charges with CC (Chase)?
  • All of the above?
  • Something else?
Thanks for any advice.
I guess a post to DD was good enough :)
I just got a reply that although they don't offer refunds, but they will give me a $600 travel voucher instead.

Offline YudiG

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Re: Airline Compensation Master Thread
« Reply #434 on: October 26, 2012, 04:45:50 AM »
Airline: Lufthansa
Flight: DTW-FRA
Class: Economy
Incident: I volunteered to get bumped off flight
Compensation: 600 euro (per pax)


Offline Cbs

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Re: Re: Airline Compensation Master Thread
« Reply #435 on: November 02, 2012, 05:04:19 AM »
Airline: United
Flight: CLE-LAX
Class: First
Incident: didn't get a kosher meal
Compensation: 10,000 miles

Was a friends flight last week

Offline Moishebatchy

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Re: Re: Airline Compensation Master Thread
« Reply #436 on: November 02, 2012, 06:26:37 AM »
Airline: United
Flight: EWR-TLV, TLV-EWR (Two one-ways, two passengers)
Class: BusinessFirst
Incident: Didn't get BF kosher meals, only economy
Compensation: Seeing as how due to some kind of glitch all 240k are still in the account, I think we'll accept that as compensation enough, and not poke a sleeping dragon in the eye. ;D

Offline eis517

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Re: Re: Airline Compensation Master Thread
« Reply #437 on: November 02, 2012, 08:45:50 AM »
Airline: United
Flight: EWR-TLV, TLV-EWR (Two one-ways, two passengers)
Class: BusinessFirst
Incident: Didn't get BF kosher meals, only economy
Compensation: Seeing as how due to some kind of glitch all 240k are still in the account, I think we'll accept that as compensation enough, and not poke a sleeping dragon in the eye. ;D

You got the flights for free? I believe that is what you are saying about the 240K points still being in your account.  thats awesome!

Offline sky121

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Re: Re: Re: Airline Compensation Master Thread
« Reply #438 on: November 02, 2012, 08:50:19 AM »
Airline: United
Flight: EWR-TLV, TLV-EWR (Two one-ways, two passengers)
Class: BusinessFirst
Incident: Didn't get BF kosher meals, only economy
Compensation: Seeing as how due to some kind of glitch all 240k are still in the account, I think we'll accept that as compensation enough, and not poke a sleeping dragon in the eye. ;D

Love when that happens! I had the some thing with a First Class ticket to TLV in the summer.  Was a whole delay etc...  but A FREE first class ticket was compensation enough. :)
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Offline miles

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Re: Airline Compensation Master Thread
« Reply #439 on: November 02, 2012, 08:59:28 AM »
Its happens a lot of times