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Author Topic: Airline Compensation Master Thread  (Read 1098733 times)

Offline yossi4k

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Re: Airline Compensation Master Thread
« Reply #480 on: November 25, 2012, 11:12:18 AM »
My father in law flew to Israel using AA points on ELAL. Flight was scheduled for Thursday morning but when he got there they told him that his flight was cancelled and they put him on the flight leaving the night before :o They said they called his US cell phone and left vm.... He ended up purchasing a one-way for $1500 at the airport
Whats the best course of action for compensation? Elal or AA? Im thinking AA will be easier to get the points reimbursed...

Offline myb821

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Re: Airline Compensation Master Thread
« Reply #481 on: November 25, 2012, 11:43:10 AM »
I would fight with elal and is they don't refund I would dispute the charge

Offline Side incomer

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Re: Airline Compensation Master Thread
« Reply #482 on: November 25, 2012, 02:00:45 PM »
I would fight with elal and is they don't refund I would dispute the charge
+ get back the points from AA, which is not hard. Just call AAdvantage customer service.
Side income is the most solid income... בדוק ומנוסה

Online shmooz

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Re: Airline Compensation Master Thread
« Reply #483 on: November 25, 2012, 06:07:20 PM »
Vouchers that you get from united for compensation, are they transferrable?

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Re: Airline Compensation Master Thread
« Reply #484 on: December 02, 2012, 03:54:57 PM »
Vouchers that you get from united for compensation, are they transferrable?

anyone?

Offline al613

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Re: Airline Compensation Master Thread
« Reply #485 on: December 02, 2012, 06:32:52 PM »
anyone?
yes. no problem to use by anyone

Offline Yaalili

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Re: Airline Compensation Master Thread
« Reply #486 on: December 02, 2012, 07:24:23 PM »
Airline: Airtran
Flight: ATL-DEN
Class: Economy
Incident: Sent my luggage to DFW instead of DEN + Had to wait 24 hours for it to come to DEN.
Compensation: $50 voucher.

Offline sky121

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Re: Airline Compensation Master Thread
« Reply #487 on: December 02, 2012, 07:38:21 PM »
Airline: Airtran
Flight: ATL-DEN
Class: Economy
Incident: Sent my luggage to DFW instead of DEN + Had to wait 24 hours for it to come to DEN.
Compensation: $50 voucher.

$50 ? Did you get money for necessities also? Or was that it? Seems pretty low to me.
"Not all who wander are lost"

Offline Yaalili

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Re: Airline Compensation Master Thread
« Reply #488 on: December 03, 2012, 12:43:47 AM »
$50 ? Did you get money for necessities also? Or was that it? Seems pretty low to me.

That was it. Was quite a few months ago, and never flew FL since.

Offline farmbochur

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Re: Airline Compensation Master Thread
« Reply #489 on: December 03, 2012, 02:10:00 PM »
Airline: AA
Flight: CLE-LGA
Class: Coach (award ticket using BA Avios)
Incident: arm rest malfunction
Compensation: 5,000 miles

:D earned more miles for this trip then it cost me!
Risk is opportunity

Offline farmbochur

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Re: Airline Compensation Master Thread
« Reply #490 on: December 03, 2012, 02:18:31 PM »
Airline: SWA
Flight: MCI-MDW-LGA
Class: Coach
Incident: Luggage sent to EWR
Compensation: $100 voucher

I anticipated that my luggage would get lost because I was supposed to fly to EWR and volunteered to rush onto a plane LGA when the EWR flight was showing as oversold.  I opted to go to LGA because it was more convenient for me, but when my bags didn't show up, I was told that I'd have to get myself to EWR to collect them.  What a nuisance!  After several hours on hold and I finally reached a manager who confirmed that my bags would be delivered to me and was issued a $100 voucher.
Risk is opportunity

Offline Yeki89

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Re: Airline Compensation Master Thread
« Reply #491 on: December 03, 2012, 02:21:35 PM »
Airline: LY
Flight: TLV-LHR
Class: Coach (cheap tic)
Incident: Waited on flight for 2 hours, then they canceled it.
rebooked pax direct TLV-EWR fir next day. Also gave 2 Taxi vouchers.

Compensation: Is it #hoggetstofat to ask?

Offline Cbs

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Re: Airline Compensation Master Thread
« Reply #492 on: December 03, 2012, 10:44:39 PM »
What do y'all think I can get? My seat cushion was loose on United and kept shifting the whole flight. FA wouldn't let me move to open seat which was premium economy.
i got an answer today - but no attachment with voucher as they said theyd give.

Dear Mr. CBS,
 
Your e-mail dated November 20th has just arrived on my desk and I apologize for the delayed response.
 
Mr. CBS I am sorry that your request for Economy Plus was denied on your recent flight.  Please know that the Economy Plus section in our Economy cabins is primarily reserved for our Mileage PlusŪ elite customers and members of our Economy Plus Annual option program.  Any remaining inventory is then made available to other guests to purchase.
 
Thank you for calling to our attention your broken seat.  I understand your disappointment and apologize for any inconvenience or discomfort this caused you during your flight.  I have given your comments to our airplane maintenance staff to ensure the repair to this seat was made.
 
In appreciation for your feedback and patience, please enjoy the electronic travel certificate, which will be emailed to you under separate cover, on your next United Airlines flight. We hope your next experience with us earns a positive review.

 
Please give us an opportunity to provide you the service you expect from United Airlines.

Offline myb821

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Re: Airline Compensation Master Thread
« Reply #493 on: December 03, 2012, 10:45:46 PM »
i got an answer today - but no attachment with voucher as they said theyd give.


 
In appreciation for your feedback and patience, please enjoy the electronic travel certificate, which will be emailed to you under separate cover, on your next United Airlines flight. We hope your next experience with us earns a positive review.

 
Please give us an opportunity to provide you the service you expect from United Airlines.[/i]
it says it will come in a separate email

Offline Cbs

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Re: Airline Compensation Master Thread
« Reply #494 on: December 03, 2012, 10:52:11 PM »
it says it will come in a separate email
i meant i didnt get another email from them (yet) .
what do u think itll be?

Offline al613

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Re: Airline Compensation Master Thread
« Reply #495 on: December 03, 2012, 10:53:23 PM »
i meant i didnt get another email from them (yet) .
what do u think itll be?
you will get a voucher in email within 2-3 days

Offline Dan

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Re: Airline Compensation Master Thread
« Reply #496 on: December 04, 2012, 12:47:35 AM »
i meant i didnt get another email from them (yet) .
what do u think itll be?
$50-$100.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Cbs

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Re: Airline Compensation Master Thread
« Reply #497 on: December 04, 2012, 06:53:30 PM »

Offline sky121

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Re: Re: Airline Compensation Master Thread
« Reply #498 on: December 04, 2012, 06:54:20 PM »
"Not all who wander are lost"

Offline Cbs

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Re: Re: Airline Compensation Master Thread
« Reply #499 on: December 04, 2012, 07:00:08 PM »

Details?

An Electronic Travel Certificate has been issued to CBS (Mileage Plus U*******) valid towards the purchase of one electronic airline ticket, where eligible, on United up to $50.00.
Redemption information - Total Value: $50.00  Promotion Code: ******  PIN Code: *******  Issued Date: 12/3/2012  Expiration Date: 12/3/2013  Original Ticket Number: ****************

The reference for this item is: *******


CERTIFICATE TERMS AND CONDITIONS
UA REF:
1) To redeem go to United.com or call United Airlines Reservations             800-864-8331    or visit a United Ticket Office. There is no fee to book and redeem at United.com. Please note, there will be a ticketing service fee if you redeem at United Reservations, or a United ticketing facility.  Fees vary, starting at $15, and are subject to change without notice.  Certificates may not be redeemed through a Travel Agency.
2) You may view certificate details at United.com by clicking on Deals and Offers, Promotional Programs and enter Promotion code and PIN in the offer code box.
3) The certificate may be redeemed for credit up to its face amount only towards the purchase of an electronic airline ticket(s), where eligible, from United. The Promotion Code and PIN must be presented at time of ticket purchase and expire one year from original date of issue.
4) The certificate will not be honored in connection with prepaid tickets, tour packages or the purchase of non-transportation documents or items such as excess baggage charges, pet charges, MileagePlus Rewards, fee-waived tickets etc.
5) If the face amount of this certificate exceeds the cost of the ticket for which it is surrendered, any residual amount will be applied to the same PIN for use toward another ticket until either the original issued amount is depleted or the expiration date has been reached. This certificate cannot be combined with other travel certificates with promotion code TCVA or other travel certificates that represent a form of payment.
6) This certificate is not transferable and may not be sold or bartered.  However, the original recipient of this certificate may arrange travel for another person if done without selling or bartering this certificate.  Any sale or barter transaction involving this certificate, or any offer to sell or enter into such a transaction, shall render this certificate full VOID and thereupon this certificate shall no longer be redeemable by any person, including the original recipient.
7) Positive identification may be required when using this certificate toward the purchase of a ticket. United is not liable for loss, theft or use of this certificate receipt by a person other than the original recipient.
8 ) Travel permitted on flights operated by United and United Express. Certain codeshare flights may be valid for redemption.
9) United's Contract of Carriage applies to all travel on United Airlines and United Express.