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Author Topic: Airline Compensation Master Thread  (Read 1098641 times)

Offline yare

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Re: Airline Compensation Master Thread
« Reply #540 on: February 03, 2013, 01:18:30 PM »
And she was sniffling and coughing, and had those wide eyes...
ya, but then when she told you not to even sit next to her...??   that's the part where pg's advice comes in.   gotta be freakin kiddin me.

Offline meshugener

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Re: Airline Compensation Master Thread
« Reply #541 on: February 06, 2013, 01:32:53 AM »
Read through this thread for the first time, sounds really cool.
I get the idea, its basically a trick which you pay upfront for a flight and get back your money/miles after the trip. Nice.
Why are most of you busy getting approved for new cards with signup bonuses? We have an easier way too fly free. Guess that's just to sell the miles/points.

Here's what I've done so far.
Past summer:
UA
LGA-EGE
Was notified a month prior to departure of a schedule change, so flight will depart with a half hour later.
$150 e-cert.

Last week:
AA
DCA-JFK
Flight was canceled due to bad weather, rebooked for first flight next morning-which they notified me 3 hours in advance of a delay due to weather conditions, (didn't end up taking that flight, I cancelled and got Avios+$5 refunded, rebooked on UA)
5k miles (2.5 for my wife and I)
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Offline sruly101

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Re: Airline Compensation Master Thread
« Reply #542 on: February 06, 2013, 01:20:34 PM »
Read through this thread for the first time, sounds really cool.
I get the idea, its basically a trick which you pay upfront for a flight and get back your money/miles after the trip. Nice.
Why are most of you busy getting approved for new cards with signup bonuses? We have an easier way too fly free. Guess that's just to sell the miles/points.

Here's what I've done so far.
Past summer:
UA
LGA-EGE
Was notified a month prior to departure of a schedule change, so flight will depart with a half hour later.
$150 e-cert.

Last week:
AA
DCA-JFK
Flight was canceled due to bad weather, rebooked for first flight next morning-which they notified me 3 hours in advance of a delay due to weather conditions, (didn't end up taking that flight, I cancelled and got Avios+$5 refunded, rebooked on UA)
5k miles (2.5 for my wife and I)
Well if there is nothing to claim!! ;)

Offline sruly101

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Re: Airline Compensation Master Thread
« Reply #543 on: February 06, 2013, 01:21:18 PM »
Does anyone have exp. dealing with austrian airlines?

Offline Fan of Dan

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Re: Airline Compensation Master Thread
« Reply #544 on: February 07, 2013, 12:49:48 AM »
Read through this thread for the first time, sounds really cool.
I get the idea, its basically a trick which you pay upfront for a flight and get back your money/miles after the trip. Nice.
Why are most of you busy getting approved for new cards with signup bonuses? We have an easier way too fly free. Guess that's just to sell the miles/points.
Funny post :)

Just don't get why u would fly for free when u can get paid to fly.

Offline Cbs

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Re: Airline Compensation Master Thread
« Reply #545 on: February 08, 2013, 12:48:50 AM »
Past summer:
UA
LGA-EGE
Was notified a month prior to departure of a schedule change, so flight will depart with a half hour later.
$150 e-cert.

im sorry, can u repeat that?!

Offline meshugener

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Re: Airline Compensation Master Thread
« Reply #546 on: February 08, 2013, 01:06:13 AM »
Yes....
That agent must be meshuga.
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Offline Yossi.

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Re: Airline Compensation Master Thread
« Reply #547 on: February 13, 2013, 07:58:21 AM »
Flight: JFK-TLV (price mistake ticket @ $350)
Airline: El Al
Class: Economy
Incident: Technical problem with the lights. They were on for the whole flight only in our section of the plane!
Compensation: 50 Matmid points for each 4 passengers that the lady was nice enough to combine into my Marmid account

Offline Red

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Re: Airline Compensation Master Thread
« Reply #548 on: February 13, 2013, 08:10:01 AM »
Flight: JFK-TLV (price mistake ticket @ $350)
Airline: El Al
Class: Economy
Incident: Technical problem with the lights. They were on for the whole flight only in our section of the plane!
Compensation: 50 Matmid points for each 4 passengers that the lady was nice enough to combine into my Marmid account
You paid $350 a ticket and yet still complained about the lights being on!?!  :o

Offline Yossi.

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Re: Airline Compensation Master Thread
« Reply #549 on: February 13, 2013, 08:16:07 AM »
You paid $350 a ticket and yet still complained about the lights being on!?!  :o
Lol. 12 hours night flight! I had to wear a sleeping mask! And 2 kids on the plane too! U can't inagine the frustration when seeing the entire plane in the dark and our 3-4 rows with the lights completely turned on. And nothing anyone can do
Anyway, what am I gonna do with 200 matmid points...

Offline meshugener

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Re: Airline Compensation Master Thread
« Reply #550 on: February 13, 2013, 01:37:11 PM »
For this time it didn't work  :'(

Dear Mr. Meshugener

Thank you for contacting United Airlines.  I apologize for our delay in
responding.  We’re experiencing a higher volume of e-mail than normal
and we’re working on responding as quickly as possible.

I'm sorry United Express flight XXXX was delayed in arriving XXXXXXXXXXXXX
by 56 minutes on January XX, 2013. I understand this prevented you and
your wife from attending your event on time.

We recognize how important it is to you to get to your destination on
time, however daily operational challenges sometimes interfere with our
schedules.
Therefore, you may want to plan accordingly for upcoming events and
allow yourself more time for unforeseen delays.

It is never our intent to inconvenience our passengers, and I am very
sorry if your expectations were not met. We appreciate the time you took
to share your thoughts with us, and your giving us the opportunity to
apologize for any inconvenience. We hope you will not judge us based
solely on this experience.

I hope that this information is helpful to you when scheduling travel
plans in the future.  We appreciate this opportunity to respond and look
forward to welcoming you on board a future United Airlines flight.

Regards,

Kimberly Norton
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Offline SPLP

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Re: Airline Compensation Master Thread
« Reply #551 on: February 13, 2013, 03:00:45 PM »
Since u got  a NO why not go back now and tell them what you would like -- I suggest keep it on the lo side ,so that it will be harder to say NO  a 2nd time -- your time is worth and you missed that important ..... that caused........

Offline mod

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Re: Airline Compensation Master Thread
« Reply #552 on: February 16, 2013, 07:29:32 PM »
Flew to Israel from JFK last week with stopover in Paris (thanks to Dan). We were delayed in France for 4 additional hours (2.5 of which were on the plane as we had to wait on line for de-icing). Then when we landed in TLV at 1 AM (instead of 8 PM) my luggage never showed. Took an additional 36 hours to finally get all my luggage. We are 6 people and had to waste 1.5 days of our week trip in Israel buying clothes, diapers, toiletries and waiting for luggage.
Aside from the expenses we incurred, what else should I ask for?

Airline: El Al (operated by AA for first leg to CDG, ELAL to TLV )
Flight: JFK-TLV
Class: Economy
Incident:  Luggage lost for 36 hours. Had to spend day purchasing clothing for family and waited next day for luggage.
Compensation: Cost of clothes purchased for family ($210), we went light as didn't know how much/if ELAL would reimburse.

Was there more I could have received?

Offline chucksterace

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Re: Airline Compensation Master Thread
« Reply #553 on: February 28, 2013, 06:54:17 PM »
UA
TLV-EWR
Economy
Rude flight attendant and not willing to help.
$150 Cert (They claimed something they don't usually give for)
You may not hold me responsible for any actions taken that were recommended from my account or username.

Offline mmermss

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Re: Airline Compensation Master Thread
« Reply #554 on: February 28, 2013, 06:59:38 PM »
UA
TLV-EWR
Economy
Rude flight attendant and not willing to help.
$150 Cert (They claimed something they don't usually give for)

What did you request from the FA's to do?
It's not about the quantity of your posts.  It's about the quality.

Offline chucksterace

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Re: Airline Compensation Master Thread
« Reply #555 on: February 28, 2013, 07:59:39 PM »
What did you request from the FA's to do?

I had bulkhead so I had to put both my carry-ons in overhead bin and when she asked where I was sitting and I said bulkhead, she talks back to me how my two bags take up the whole overhead bin (I had no choice since I have no seat in front of me), and when she is looking later for room for a small bag I tell her to look in the bin I used and there would have been room but she made no attempt.
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Offline daganster

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Re: Airline Compensation Master Thread
« Reply #556 on: February 28, 2013, 11:37:40 PM »
UA
TLV-EWR
Economy
Rude flight attendant and not willing to help.
$150 Cert (They claimed something they don't usually give for)
It's true they usually don't. I flew UA TLV -EWR and one flight attendant was extremely rude I emailed UA, but they wouldn't compensate.

Offline chucksterace

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Re: Airline Compensation Master Thread
« Reply #557 on: March 01, 2013, 01:00:49 AM »
It's true they usually don't. I flew UA TLV -EWR and one flight attendant was extremely rude I emailed UA, but they wouldn't compensate.

If it helps I am Premier 1K and was in BF the way there where they were also rude. Bc of these I convinced the lady over the phone for some form of compensation.
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Offline daganster

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Re: Airline Compensation Master Thread
« Reply #558 on: March 02, 2013, 09:37:47 PM »
If it helps I am Premier 1K and was in BF the way there where they were also rude. Bc of these I convinced the lady over the phone for some form of compensation.
It definitely helps that your 1K and that you were in BF. Truth being that it's ridiculous how rude these FA's are especially in BF.

Offline chucksterace

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Re: Airline Compensation Master Thread
« Reply #559 on: March 02, 2013, 11:06:12 PM »
Yup. But I forgot to get her name, learned my lesson, always get names. If they can't handle the pressure they shouldnt be doing these flights.
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