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Author Topic: Airline Compensation Master Thread  (Read 1099151 times)

Offline george

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Re: Airline Compensation Master Thread
« Reply #600 on: April 03, 2013, 03:54:48 PM »
Flew WN on erev pesach BWI to DTW. 98 minute delay on tarmac at BWI. One of my bags did not show up in DTW, it was delivered to me 12:30 am that night (during the seder). That bag contained all of my yom tov clothing, so I had to go buy a new suit and shirts and ties right before yom tov.
I emailed WN on chol hamoed. They responded with instructions to mail them the receipts from my purchases of new clothing and they will consider reimbursing. And they issued me three $100 vouchers, one for each of the passengers on my itinerary.
How optimistic should I be that they'll reimburse me for the new clothes?

Offline SearchGuy

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Re: Airline Compensation Master Thread
« Reply #601 on: April 10, 2013, 04:59:11 PM »
Did anyone get compensation from QF?

Offline EliteMavin

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Re: Airline Compensation Master Thread
« Reply #602 on: April 10, 2013, 10:16:01 PM »
Just a quick compensation story:
was flying from the Midwest to NY last minute. The cheapest ticket was $300+ OW (the night before) instead, I booked a ticket to Porto Rico (SJU) with a stopover in JFK for $180. The flight to NY was delayed for two hours, but after I left the airport (jfk) i learned that I had "missed" my connection and was rescheduled to fly to sju the next afternoon. In the morning, I called DL and told that because of the delay I no longer have an interest (or need) in flying to sju.
to compensate for the loss I was refunded the jfk-sju portion with a credit (full refund to my credit card) of $140!

Offline marko

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Re: Airline Compensation Master Thread
« Reply #603 on: April 11, 2013, 07:35:58 PM »
Quick story- I flew from LA to TLV with a stopover in JFK. I made my ticket from LAX to JFK separate and for some ridiculous reason they made me check my bags only to JFK, then I had to get them and recheck them in JFK. To make long story short, when I got to JFK my bags were delayed. I spoke to baggage claim and told them to forward them straight to TLV. We arrived in TLV and our bag never came. When we got back home we filed a claim with AA claiming our suitcase to be worth 4k. I was told they cover a max of 3k, but I figured you never know. About 2 weeks ago I got a call that AA had resolved the claim and that a check was sent out in the mail. A couple days before I got the check I got a phone call from some dude in Queens who tells me he has my bag. I managed to get it back and lo and behold all my clothes were there! About two days later I got a check from AA for $4,000. So got all my stuff back +$4,000. Not a bad deal for a little bit of hassle.   :)

Offline sky121

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Re: Airline Compensation Master Thread
« Reply #604 on: April 11, 2013, 07:38:00 PM »
Quick story- I flew from LA to TLV with a stopover in JFK. I made my ticket from LAX to JFK separate and for some ridiculous reason they made me check my bags only to JFK, then I had to get them and recheck them in JFK. To make long story short, when I got to JFK my bags were delayed. I spoke to baggage claim and told them to forward them straight to TLV. We arrived in TLV and our bag never came. When we got back home we filed a claim with AA claiming our suitcase to be worth 4k. I was told they cover a max of 3k, but I figured you never know. About 2 weeks ago I got a call that AA had resolved the claim and that a check was sent out in the mail. A couple days before I got the check I got a phone call from some dude in Queens who tells me he has my bag. I managed to get it back and lo and behold all my clothes were there! About two days later I got a check from AA for $4,000. So got all my stuff back +$4,000. Not a bad deal for a little bit of hassle.   :)

Wow, awesome!
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Offline Jkhein

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Re: Airline Compensation Master Thread
« Reply #605 on: April 11, 2013, 07:48:24 PM »
Quick story- I flew from LA to TLV with a stopover in JFK. I made my ticket from LAX to JFK separate and for some ridiculous reason they made me check my bags only to JFK, then I had to get them and recheck them in JFK. To make long story short, when I got to JFK my bags were delayed. I spoke to baggage claim and told them to forward them straight to TLV. We arrived in TLV and our bag never came. When we got back home we filed a claim with AA claiming our suitcase to be worth 4k. I was told they cover a max of 3k, but I figured you never know. About 2 weeks ago I got a call that AA had resolved the claim and that a check was sent out in the mail. A couple days before I got the check I got a phone call from some dude in Queens who tells me he has my bag. I managed to get it back and lo and behold all my clothes were there! About two days later I got a check from AA for $4,000. So got all my stuff back +$4,000. Not a bad deal for a little bit of hassle.   :)
nice! btw, who was this "dude" what was he doing with your case? was he from AA?

Offline marko

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Re: Airline Compensation Master Thread
« Reply #606 on: April 11, 2013, 07:52:13 PM »
nope.
He said is Aunt picked up the suitcase by mistake and never bothered to return it to AA, or look for a name.
He said she asked him to bring it to Salvation Army and he found a card with our name on it and called me.

Offline Jkhein

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Re: Airline Compensation Master Thread
« Reply #607 on: April 11, 2013, 07:53:51 PM »
nope.
He said is Aunt picked up the suitcase by mistake and never bothered to return it to AA, or look for a name.
He said she asked him to bring it to Salvation Army and he found a card with our name on it and called me.
I love those Tzadikim on other people's cheshbon  :)

Offline sky121

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Re: Airline Compensation Master Thread
« Reply #608 on: April 11, 2013, 07:58:02 PM »
nope.
He said is Aunt picked up the suitcase by mistake and never bothered to return it to AA, or look for a name.
He said she asked him to bring it to Salvation Army and he found a card with our name on it and called me.

Wow, that is crazy. Thankfully he called.
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Offline Moishebatchy

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Re: Airline Compensation Master Thread
« Reply #609 on: April 18, 2013, 08:55:43 PM »
Wow, that is crazy. Thankfully he called.

+1

That's why I always put a full sheet of paper in each suitcase with my name, address, and phone number in huge letters.

Offline AJK

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Re: Airline Compensation Master Thread
« Reply #610 on: April 18, 2013, 09:01:25 PM »
+1

That's why I always put a full sheet of paper in each suitcase with my name, address, and phone number in huge letters.

My mom does that, too...  :D
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Offline george

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Re: Airline Compensation Master Thread
« Reply #611 on: April 20, 2013, 11:59:38 PM »
Flew WN on erev pesach BWI to DTW. 98 minute delay on tarmac at BWI. One of my bags did not show up in DTW, it was delivered to me 12:30 am that night (during the seder). That bag contained all of my yom tov clothing, so I had to go buy a new suit and shirts and ties right before yom tov.
I emailed WN on chol hamoed. They responded with instructions to mail them the receipts from my purchases of new clothing and they will consider reimbursing. And they issued me three $100 vouchers, one for each of the passengers on my itinerary.
How optimistic should I be that they'll reimburse me for the new clothes?
Update:
I received a check from southwest for the full amount (over $500) I spent on new clothing on erev pesach. Plus they gave me $300 in vouchers as mentioned earlier.

Offline daganster

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Re: Airline Compensation Master Thread
« Reply #612 on: April 21, 2013, 09:08:05 AM »
On my AA flight to CUN my seat cushion wasn't attached to the seat and it moved very frequently which was a bit annoying. When I returned home I emailed AA praising them about main cabin extra etc. and mentioned the inconvenience, and they rewarded me with 4k AA miles.

Offline daganster

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Re: Airline Compensation Master Thread
« Reply #613 on: April 21, 2013, 09:12:43 AM »
I need some some help from you guys. On my return from CUN AA broke my suit case, but I only realized when I got home. I filed a claim with my travelers insurance company, but they want me to get a letter from a suit case repair shop that my suit case isn't repairable the issue is that I don't think I'll get around to it. Should I now file a claim with AA? Does anyone know how to get this letter?

Offline AJK

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Re: Airline Compensation Master Thread
« Reply #614 on: April 21, 2013, 09:28:39 AM »
I need some some help from you guys. On my return from CUN AA broke my suit case, but I only realized when I got home. I filed a claim with my travelers insurance company, but they want me to get a letter from a suit case repair shop that my suit case isn't repairable the issue is that I don't think I'll get around to it. Should I now file a claim with AA? Does anyone know how to get this letter?

A bit OT - but you pay for a travelers insurance co? Which one? How much?
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Offline daganster

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Re: Airline Compensation Master Thread
« Reply #615 on: April 21, 2013, 11:20:40 AM »
A bit OT - but you pay for a travelers insurance co? Which one? How much?
I use http://www.insuremytrip.com/ for some of my trips. I like them because they work with so many insurance companies that they could customize the policy to your needs i.e. you could tell them how much you want to insure, what you want to insure and if you want primary insurance or not etc. I've compared their prices to other companies in the past and found them to be  a lot cheaper, but that doesn't mean much because you would have to compare apples to apples which is difficult because every policy is different. All in all I've found their prices to be good and it's easy to find the policy you want without calling a dozen of companies.

Offline AJK

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Re: Airline Compensation Master Thread
« Reply #616 on: April 21, 2013, 11:24:09 AM »
I use http://www.insuremytrip.com/ for some of my trips. I like them because they work with so many insurance companies that they could customize the policy to your needs i.e. you could tell them how much you want to insure, what you want to insure and if you want primary insurance or not etc. I've compared their prices to other companies in the past and found them to be  a lot cheaper, but that doesn't mean much because you would have to compare apples to apples which is difficult because every policy is different. All in all I've found their prices to be good and it's easy to find the policy you want without calling a dozen of companies.

And you find it to be worth it?
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Offline daganster

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Re: Airline Compensation Master Thread
« Reply #617 on: April 21, 2013, 12:46:30 PM »
And you find it to be worth it?
How do you determine that? It gives you some piece of mind if G-d forbid something happens you have insurance. If there's a strike now in Israel and you can't leave they'll reimburse you for your expenses. I'v used that once when my flight was cancelled do to a storm. It really depends on many factors e.g. if your going on a skiing trip to Switzerland you may wanna consider insurance in case someone brakes their leg. If you have many stopovers/ legs and there's the likelihood that your bag many not come with you etc. I don't always find it worth it, but sometimes I like the peace of mind.

Offline meshugener

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Re: Airline Compensation Master Thread
« Reply #618 on: April 21, 2013, 04:12:54 PM »
How do you determine that? It gives you some piece of mind if G-d forbid something happens you have insurance. If there's a strike now in Israel and you can't leave they'll reimburse you for your expenses. I'v used that once when my flight was cancelled do to a storm. It really depends on many factors e.g. if your going on a skiing trip to Switzerland you may wanna consider insurance in case someone brakes their leg. If you have many stopovers/ legs and there's the likelihood that your bag many not come with you etc. I don't always find it worth it, but sometimes I like the peace of mind.
What do they add to standard credit card coverage?
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Offline Let3

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Re: Airline Compensation Master Thread
« Reply #619 on: April 21, 2013, 04:23:36 PM »
Well I used it for one when returning to ny from il for yom tov- cc company said only cover when flying away- not "home" ie; have I be like couple 100 miles from home or so.. And my address in card is in ny obviously..
Does cc cover medical too though?