Author Topic: Airline Compensation Master Thread (Read 1110411 times)

Side incomer · « **Reply #740 on:** August 16, 2013, 12:50:35 AM »

Quote from: smart brit on August 16, 2013, 12:07:08 AM

Nice job!
But 20k delta? Or fb?
I hope the latter

I actually had an AS account on the booking, but they somehow found my Skymiles account and deposited the miles there.

smart brit · « **Reply #741 on:** August 16, 2013, 12:51:56 AM »

Quote from: Side incomer on August 16, 2013, 12:50:35 AM

I actually had an AS account on the booking, but they somehow found my Skymiles account and deposited the miles there.

That would have been even better than fb.
But nonetheless a great compensation

Dan · « **Reply #742 on:** August 16, 2013, 12:26:39 PM »

Airline: Singapore
Flight: JFK-FRA
Class: Suites (Saver Award 57,375/pax)
Incident: Instructed at checkin to go to Virgin Clubhouse but they said they had told SQ that they would not accept SQ pax due to them closing early as it was 12/24. Had to go back outside security to get lounge passes for the crappy Oasis lounge which doesn't have KSMLs like Virgin does.
Compensation: 9K SQ miles for each of us.

smart brit · « **Reply #743 on:** August 16, 2013, 01:24:18 PM »

Quote from: Dan on August 16, 2013, 12:26:39 PM

Airline: Singapore
Flight: JFK-FRA
Class: Suites (Saver Award 57,375/pax)
Incident: Instructed at checkin to go to Virgin Clubhouse but they said they had told SQ that they would not accept SQ pax due to them closing early as it was 12/24. Had to go back outside security to get lounge passes for the crappy Oasis lounge which doesn't have KSMLs like Virgin does.
Compensation: 9K SQ miles for each of us.

Nice job!

Dan · « **Reply #744 on:** August 16, 2013, 01:47:44 PM »

Quote from: smart brit on August 16, 2013, 01:24:18 PM

Nice job!

Thanks.
First email got 10K, I said it didn't seem like enough so they bumped it up to 18K.

chff · « **Reply #745 on:** August 16, 2013, 05:08:19 PM »

Quote from: Dan on August 16, 2013, 01:47:44 PM

Thanks.
First email got 10K, I said it didn't seem like enough so they bumped it up to 18K.

Got it now? Im still waiting for a reply on their poor KSML offerings, (flew a week before you)

Fan of Dan · « **Reply #746 on:** August 21, 2013, 03:50:00 PM »

Airline: UA
Flight: EWR - JFK
Class: J
Incident: No kosher meal
Compensation: So far $250 travel cert. I emailed them back that my wife and I both didn't get so we are expecting that times 2. Still no response on that yet. If I don't hear from them I may re send the complaint. I wonder if they have a way of knowing that I already asked for compensation for that flight.

Moishebatchy · « **Reply #747 on:** August 21, 2013, 04:03:01 PM »

Quote from: Fan of Dan on August 21, 2013, 03:50:00 PM

Airline: UA
Flight: EWR - JFK
Class: J
Incident: No kosher meal
Compensation: So far $250 travel cert. I emailed them back that my wife and I both didn't get so we are expecting that times 2. Still no response on that yet. If I don't hear from them I may re send the complaint. I wonder if they have a way of knowing that I already asked for compensation for that flight.

Which email address did you use to contact them?

chff · « **Reply #748 on:** August 21, 2013, 04:07:17 PM »

EWR to JFK?

real-brisker · « **Reply #749 on:** August 21, 2013, 04:12:48 PM »

So far with BA I didn't have any luck with compensation for no kosher meal from LHR - EWR.

Anything I should try?

Fan of Dan · « **Reply #750 on:** August 21, 2013, 07:12:47 PM »

Quote from: Moishebatchy on August 21, 2013, 04:03:01 PM

Which email address did you use to contact them?

I used the contact form on their website. They sent me 250 x 2 so a nice way to make 500 dollars

I just wonder if I email them again asking for more what will happen.

Quote from: chff on August 21, 2013, 04:07:17 PM

EWR to JFK?

Mistake meant to write EWR - PEK

smart brit · « **Reply #751 on:** August 21, 2013, 08:25:10 PM »

Airline Swiss
Flight zrh-tlv
Class j
Incident. We flew together 6 seats and requested to be seated together and kosher meals.
On the outbound flight we where not seated together nor did we receive kosher meals.
Compensation. 500$ voucher.
Should I press for more?

Freddie · « **Reply #752 on:** August 22, 2013, 01:22:33 AM »

Advice please... I have a long story of heartache with a United flight back in April. Long story short, I had a major amount of cash (as in more than 2k bucks) pilfered from my carry on. If you want to rebuke me for putting that amount of cash into a carry on, then thanks. Like I said, it's a loooong story and I am keeping it short.

Bottom line, they don't do anything about lost cash. They sent me an apology letter (after a lot of hassle and back and fort and waiting) plus a 500 dollar voucher.

I called them up and said that's nice but my loss was a lot more than that. They said I should be happy with the 500 dollar voucher because usually in these cases people get nothing.

Is there anything to do? This is a real criminal case with a police report and everything. Anything more/different I can do?

sky121 · « **Reply #753 on:** August 22, 2013, 03:21:31 AM »

Quote from: Freddie on August 22, 2013, 01:22:33 AM

Advice please... I have a long story of heartache with a United flight back in April. Long story short, I had a major amount of cash (as in more than 2k bucks) pilfered from my carry on. If you want to rebuke me for putting that amount of cash into a carry on, then thanks. Like I said, it's a loooong story and I am keeping it short.

Bottom line, they don't do anything about lost cash. They sent me an apology letter (after a lot of hassle and back and fort and waiting) plus a 500 dollar voucher.

I called them up and said that's nice but my loss was a lot more than that. They said I should be happy with the 500 dollar voucher because usually in these cases people get nothing.

Is there anything to do? This is a real criminal case with a police report and everything. Anything more/different I can do?

I'd say no. You could try reaching someone else but at the end of the day putting cash in your suitcase isn't recommended and not covered. Simple as that.

Saver2000 · « **Reply #754 on:** August 22, 2013, 03:26:12 AM »

Quote from: Freddie on August 22, 2013, 01:22:33 AM

Advice please... I have a long story of heartache with a United flight back in April. Long story short, I had a major amount of cash (as in more than 2k bucks) pilfered from my carry on. If you want to rebuke me for putting that amount of cash into a carry on, then thanks. Like I said, it's a loooong story and I am keeping it short.

Bottom line, they don't do anything about lost cash. They sent me an apology letter (after a lot of hassle and back and fort and waiting) plus a 500 dollar voucher.

I called them up and said that's nice but my loss was a lot more than that. They said I should be happy with the 500 dollar voucher because usually in these cases people get nothing.

Is there anything to do? This is a real criminal case with a police report and everything. Anything more/different I can do?

From your carry on? How'd that happen??

Freddie · « **Reply #755 on:** August 22, 2013, 03:32:42 AM »

Quote from: Saver2000 on August 22, 2013, 03:26:12 AM

From your carry on? How'd that happen??

I said it was a long story. Is it really nogeiah to explain how/why I had the money in the carry-on at the end?

sky121 · « **Reply #756 on:** August 22, 2013, 03:34:19 AM »

Do you think you know who took it? Was it an employee?

efflpetzel · « **Reply #757 on:** August 22, 2013, 04:08:44 AM »

I think you are very lucky to be getting the $500 voucher at all

Freddie · « **Reply #758 on:** August 22, 2013, 12:25:41 PM »

Quote from: sky121 on August 22, 2013, 03:34:19 AM

Do you think you know who took it? Was it an employee?

Yes, an employee. No question.

Cbs · « **Reply #759 on:** August 25, 2013, 04:09:54 AM »

Airline: Swiss
Flight: DXB - ZRH
Class: Business (award ticket)
Incident: Luggage left behind in DXB and wouldnt make it for 24 hours, luckily i was staying in ZRH for 24 hours
Compensation: 200 CHF Cash

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Author Topic: Airline Compensation Master Thread (Read 1110411 times)