Airline Compensation Master Thread

[MosheD]

What can I expect from delta if they charged me for my medical (diabetic) equipment?
They have so far sent me an email confirming they violated the law and refunded (just) the fee.
How high should I be aiming?

[yehudak]

I flew Delta to TLV and was delayed on the ground over 5 hours on the plane. When I spoke to Delta corporate they told me they can't issue any refunds and I should file a complaint on a special section on their website. They said this is because there is ongoing litigation with the Israeli government. Anybody have experience with this in the past? Thanks

[yehudak]

Has anyone had any experience getting compensation from Delta on a flight to TLV. I was delayed over 5 hours on the ground in JFK. They claim there is a special team that deals with it since they are in litigation with the Israeli government. I must submit a claim online. Anybody heard of this?

[Saver2000]

Please post in the compensation thread. 

[A European]

Please post in the compensation thread.

The problem is that He posted already
So He couldn't post again!

[am32]

Not exactly compensation but I'll treat it as such.  Was booked on a UA Award YUL-IAD-DTW.  Inbound to YUL was delayed so I would have missed my connection in IAD.  Asked (very nicely) and got rebooked nonstop on DL!

[AI-TRAVEL]

Took a ba miles from NYC to Dtw. Got delayed 35 mins. Then about 25 min into my flight the stewardess spilled a can of coke all over me! And then acted like nothing happened. My first reaction was " don't worry about it, it's fine". She responds " I'm not!" And keeps going like nothing happened. My question is what compensation to expect? And who do I want to talk to, BA or AA or both?

[MEIR613]

Airline: Cathay Pacific
Flight: YVR-JFK
Class: First
Incident: Bassinet was broken
Compensation: $150 voucher   

[AJK]

Airline: Cathay Pacific
Flight: YVR-JFK
Class: First
Incident: Bassinet was broken
Compensation: $150 voucher

For CX?

[MEIR613]

For CX?

Yes, which includes Duty free on board.

[AJK]

Yes, which includes Duty free on board.

Now we're talking.

[MEIR613]

Now we're talking.

Don't worry, I asked for more

[gunit770]

Airline: Cathay Pacific
Flight: YVR-JFK
Class: First
Incident: Bassinet was broken
Compensation: $150 voucher

Who did you complain to? CX? Via which avenue?

[Alexsei]

Airline: Air Canada
PAX: 2 Adults
Flight: TLV-YYZ-YUL
Class: Economy
Incident: Flight from TLV to YYZ on monday was cancelled, was rebooked to flight on tuesday morning to toronto, en route flight was diverted to Montreal (final destination!) but they did not let people ending in montreal off aircraft instead proceed to toronto and continue from there, arrived to montreal a total of 22 hours later than supposed to (and right before rosh hashana!!)

Compensation: What can i expect? anyone with tips on how to file this request? should i offer what will satisfy me? if so till where can i go? should i let them make an offer and reject if i feel its not enough? TIA

[shmooz]

Delayed luggage for a day on Airtran booked through SW. After some back and forth $50 voucher on Airtran which is really useless to me, was asking for SW miles.

[Jkhein]

Airline: Air Canada
PAX: 2 Adults
Flight: TLV-YYZ-YUL
Class: Economy
Incident: Flight from TLV to YYZ on monday was cancelled, was rebooked to flight on tuesday morning to toronto, en route flight was diverted to Montreal (final destination!) but they did not let people ending in montreal off aircraft instead proceed to toronto and continue from there, arrived to montreal a total of 22 hours later than supposed to (and right before rosh hashana!!)

Compensation: What can i expect? anyone with tips on how to file this request? should i offer what will satisfy me? if so till where can i go? should i let them make an offer and reject if i feel its not enough? TIA

as per Israeli dot rules, you might be eligible for lots of money. check it out

[mendoul]

hey i just flew Norwegian airline
i had in my suitcase 12 bottle of wine, (i declared the suitcase fragile), 5 got broken when i arrived
at the airport the agent at the baggage claim posted in my file that i had mentioned "fragile" at the check-in

my suitcase it now dead (stinks wine, and changed color )
and i lost 5 bottle of expensive wine!

now what can i do?

[daganster]

hey i just flew Norwegian airline
i had in my suitcase 12 bottle of wine, (i declared the suitcase fragile), 5 got broken when i arrived
at the airport the agent at the baggage claim posted in my file that i had mentioned "fragile" at the check-in

my suitcase it now dead (stinks wine, and changed color )
and i lost 5 bottle of expensive wine!

now what can i do?

Did you notify the airline when you landed? Have you considered emailing the airline?

[sky121]

hey i just flew Norwegian airline
i had in my suitcase 12 bottle of wine, (i declared the suitcase fragile), 5 got broken when i arrived
at the airport the agent at the baggage claim posted in my file that i had mentioned "fragile" at the check-in

my suitcase it now dead (stinks wine, and changed color )
and i lost 5 bottle of expensive wine!

now what can i do?

Side note...did you wrap them well?

Diapers!!

[daganster]

Side note...did you wrap them well?

Diapers!!

Some airport workers couldn't care less they simply toss your stuff on the plane. If they were somewhat gentle even if it wasn't packaged to perfection the bottles wouldn't crack.