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Author Topic: Airline Compensation Master Thread  (Read 1098645 times)

Offline lechatchileh ariber

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Re: Airline Compensation Master Thread
« Reply #860 on: September 24, 2013, 06:01:16 AM »
aa flight got delayed overnight
they booked a car service to and from ch, payed 71 bucks for yoshyosh and i to have dinner at basil, and 10k miles :)
I don't sin, I give myself opportunities to repent.

Offline TAVI

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Re: Airline Compensation Master Thread
« Reply #861 on: September 24, 2013, 10:59:31 AM »
wow, didn't know the process took so long, thought they usually got back to you within day or 2. you live and you learn ha?

Offline lechatchileh ariber

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Re: Airline Compensation Master Thread
« Reply #862 on: September 24, 2013, 11:23:15 AM »
i got all my responces same day from aa
I don't sin, I give myself opportunities to repent.

Offline Shreknit

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Re: Airline Compensation Master Thread
« Reply #863 on: September 24, 2013, 06:46:29 PM »
i got all my responces same day from aa

When you complained via there complaint section on there website?

Offline Shreknit

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Re: Airline Compensation Master Thread
« Reply #864 on: September 25, 2013, 04:20:36 PM »
Got email back from AA today theyre giving me 20k bonus point for my troubles shouldi make a bigger deal?

Offline ilherman

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Re: Airline Compensation Master Thread
« Reply #865 on: September 25, 2013, 05:34:32 PM »
Got email back from AA today theyre giving me 20k bonus point for my troubles shouldi make a bigger deal?
Never hurts to try.  don't remember people getting much better then this.
You can say what you think when you think what you say.

Offline SPLP

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Re: Airline Compensation Master Thread
« Reply #866 on: September 26, 2013, 12:09:45 PM »
Got email back from AA today theyre giving me 20k bonus point for my troubles shouldi make a bigger deal?

If the 20k is for all of you --you MUST  go back and get more --- if 20k for each , still try for more

Offline Shreknit

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Re: Airline Compensation Master Thread
« Reply #867 on: September 28, 2013, 08:43:18 PM »
So someone from aa left a message over chag saying 20k for each and that they want to speak to me whats reasonable to ask for?

Offline ilherman

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Re: Airline Compensation Master Thread
« Reply #868 on: September 28, 2013, 08:50:43 PM »
So someone from aa left a message over chag saying 20k for each and that they want to speak to me whats reasonable to ask for?
Maybe some status.......
You can say what you think when you think what you say.

Offline SPLP

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Re: Airline Compensation Master Thread
« Reply #869 on: September 29, 2013, 05:23:08 AM »
2 or 4 free round trip tickets

Offline eli1571

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Re: Airline Compensation Master Thread
« Reply #870 on: September 29, 2013, 04:21:58 PM »
i
Maybe some status.......
i've tried getting status as compensation in the past the're usualy quite tough on that

Offline lechatchileh ariber

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Re: Airline Compensation Master Thread
« Reply #871 on: September 29, 2013, 04:26:45 PM »
When you complained via there complaint section on there website?
yes, though when i sent in my receipt i had to send them a complaint for them to get back to me about it. (the receipts go through somewhere else)
I don't sin, I give myself opportunities to repent.

Offline mochada

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Re: Airline Compensation Master Thread
« Reply #872 on: September 30, 2013, 08:28:42 AM »
No kosher meal on UA. 
EWR-CDG
F CLASS

20K UA points

Offline mochada

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Re: Airline Compensation Master Thread
« Reply #873 on: September 30, 2013, 12:17:02 PM »
No kosher meal on UA. 
EWR-CDG
F CLASS

20K UA points

Make that 40K.

I booked my mom and sister from my Plat account.  They each received 10K in their accounts and I received 20K.

Offline Moshe123

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Re: Airline Compensation Master Thread
« Reply #874 on: September 30, 2013, 12:39:23 PM »
Make that 40K.

I booked my mom and sister from my Plat account.  They each received 10K in their accounts and I received 20K.

It was well worth it....  :)

Offline Alexsei

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Re: Airline Compensation Master Thread
« Reply #875 on: September 30, 2013, 02:37:01 PM »
Airline: Air Canada
PAX: 2 Adults
Flight: TLV-YYZ-YUL
Class: Economy
Incident: Flight from TLV to YYZ on monday was cancelled, was rebooked to flight on tuesday morning to toronto, en route flight was diverted to Montreal (final destination!) but they did not let people ending in montreal off aircraft instead proceed to toronto and continue from there, arrived to montreal a total of 22 hours later than supposed to (and right before rosh hashana!!)

Compensation: What can i expect? anyone with tips on how to file this request? should i offer what will satisfy me? if so till where can i go? should i let them make an offer and reject if i feel its not enough? TIA

This is the response:
Quote
Dear Mr.,

Thank you for your email. We appreciate the time you have taken to contact us and are pleased to address your concerns.

We are sorry to learn that you were among our passengers whose travel plans were disrupted due to the cancellation of flight AC85

We recognize on-time performance as one of the key drivers of a successful airline and strive to meet our published schedule. While we make every effort to operate our flights as scheduled, regretfully, delays and cancellations sometimes occur. In these circumstances, it is very important to ensure that the needs of all affected customers are being met. When handled with courtesy and professionalism, most passengers will accept the inconvenience and understand that their safe travel must always be our first priority. We realize how important on-time departures are for our customers, and certainly regret the inconvenience you experienced.

As there are instances where avoiding a flight delay is impossible, times shown on tickets are not guaranteed, and do not form part of the contract for carriage on any airline.

Our records indicate that all affected passengers on flight AC85 were afforded a 25% Promo Code which can be used on their next flight when booking on aircanada.com.

You may retrieve your Promotion Code at: https://services.aircanada.com/flightdisruption/selfservice/promotioncode

Thank you for allowing us this opportunity to review and respond to your concerns. We hope your future travels on Air Canada are pleasant and trouble free.

Sincerely,


Customer Relations
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Palestinians ≠ Hamas
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Offline Jkhein

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Re: Airline Compensation Master Thread
« Reply #876 on: September 30, 2013, 02:45:08 PM »
This is the response:
They are trying their luck, as per Israeli DOT rules you are eligible for way more than that, I believe it's 3000 NIS per passenger.
« Last Edit: September 30, 2013, 02:52:47 PM by Jkhein »

Offline Alexsei

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Re: Airline Compensation Master Thread
« Reply #877 on: September 30, 2013, 04:52:37 PM »
They are trying their luck, as per Israeli DOT rules you are eligible for way more than that, I believe it's 3000 NIS per passenger.
What route should i take now?
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Offline Marco Polo

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Re: Airline Compensation Master Thread
« Reply #878 on: September 30, 2013, 04:54:27 PM »
What route should i take now?
Yu\ou can try saying you don't want to fly with them any more and the promo code is no help to you.
Quaerite et Invenietis.

Online aryeh1

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Re: Airline Compensation Master Thread
« Reply #879 on: October 01, 2013, 09:21:04 AM »
Delta;sound on screen was really low and couldnt hear anything, is it worth a complaint?

And bassinet seat was given to people who didn't need a bassinet