Airline Compensation Master Thread

[Dan]

Next time ask for a supervisor at both places and be clear that you didn't just show up late but your incoming flight was delayed.

[bookwrm]

Next time ask for a supervisor at both places and be clear that you didn't just show up late but your incoming flight was delayed.

Will do. There were also 10 people in line with us who were on our flight that also missed their connection.

[Ergel]

Whne you book a connection flight with the same airline aren't they supposed to make sure that you catch your connection?

With a magic wand?

[ilherman]

With a magic wand?

They make sure that the connecting flight is waiting out the people that have to catch the connection?

[Ergel]

They make sure that the connecting flight is waiting out the people that have to catch the connection?

They (almost always) don't do that

[Dan]

They (almost always) don't do that

With UA it depends on really complex algorithms.  Maybe PG will explain them.

[avremie]

my brother just flew to israel on turkish their fligth was delayed in jfk so the held the ist-tlv plane for them. but one of his bags didnt make on the flight can he get anything for that?

[sam28]

my friend went yesterday NYC to tlv with united business and his tv did not work so they told him to go to united website and make a claim it should be in they system . what do u think he can get for that ?

[sky121]

my friend went yesterday NYC to tlv with united business and his tv did not work so they told him to go to united website and make a claim it should be in they system . what do u think he can get for that ?

I got 20K points when my entertainment system had issues.

[sam28]

did u fly business to ?

[sky121]

did u fly business too ?

Yes.

[avremie]

does anyone know what you can get from turkish for luggage arriving late?

[ayman]

Reading all the posts above about delayed flights and missing connections etc. making me nervous about upcoming flight to IL from LGA via PHL and MUC. Anyone already take this flight (or others from LGA) with a short connection time? Were there any issues if the flight was delayed?

[aryeh1]

does anyone know what you can get from turkish for luggage arriving late?

Cold turkey

[Alexsei]

Airline: Air Canada
PAX: 2 Adults
Flight: TLV-YYZ-YUL
Class: Economy
Incident: Flight from TLV to YYZ on monday was cancelled, was rebooked to flight on tuesday morning to toronto, en route flight was diverted to Montreal (final destination!) but they did not let people ending in montreal off aircraft instead proceed to toronto and continue from there, arrived to montreal a total of 22 hours later than supposed to (and right before rosh hashana!!)

Compensation: What can i expect? anyone with tips on how to file this request? should i offer what will satisfy me? if so till where can i go? should i let them make an offer and reject if i feel its not enough? TIA

Dear Mr. ,

Thank you for your latest email.

We are pleased to issue each of you a cheque in the amount of $895.00 CAD (equivalent to ILS3000). The cheques will be sent by mail.

Please note the Promotion Codes have been cancelled.

Thank you for choosing Air Canada. We look forward to the opportunity of welcoming you on board in the near future.

Sincerely,



Customer Relations

[Ergel]

Awesome

[flyingace]

Dear Mr. ,

Thank you for your latest email.

We are pleased to issue each of you a cheque in the amount of $895.00 CAD (equivalent to ILS3000). The cheques will be sent by mail.

Please note the Promotion Codes have been cancelled.

Thank you for choosing Air Canada. We look forward to the opportunity of welcoming you on board in the near future.

Sincerely,



Customer Relations

Super!!! Very glad for you.
Do you know why your original flight was cancelled?
I am getting nowhere with Air Canada as they claim flight was delayed due to air traffic control issues. Also where did you send the email to? Did you respond to your original answer or did you start a new complaint?

[Alexsei]

Super!!! Very glad for you.
Do you know why your original flight was cancelled?
I am getting nowhere with Air Canada as they claim flight was delayed due to air traffic control issues. Also where did you send the email to? Did you respond to your original answer or did you start a new complaint?

No idea i used the form here http://help-aircanada.com/aircanada-help/createIssue.do?lang=ENU

Be sure to mention you are seeking compensation in accordance with Israel’s Aviation Services Law (Compensation and Assistance for Flight Cancellations and Changes in Conditions), 5772-2012 and am eligible for 3060 NIS (Approx $900 CAD Per Passanger).

[Jkhein]

Dear Mr. ,

Thank you for your latest email.

We are pleased to issue each of you a cheque in the amount of $895.00 CAD (equivalent to ILS3000). The cheques will be sent by mail.

Please note the Promotion Codes have been cancelled.

Thank you for choosing Air Canada. We look forward to the opportunity of welcoming you on board in the near future.

Sincerely,



Customer Relations

Thanks?

[flyingace]

No idea i used the form here http://help-aircanada.com/aircanada-help/createIssue.do?lang=ENU

Be sure to mention you are seeking compensation in accordance with Israel’s Aviation Services Law (Compensation and Assistance for Flight Cancellations and Changes in Conditions), 5772-2012 and am eligible for 3060 NIS (Approx $900 CAD Per Passanger).

Thanks for taking the time to answer. I did all that and they are still refusing anything at all. Trying to decide if I should give it up or not.