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Author Topic: Airline Compensation Master Thread  (Read 1099093 times)

Offline Ergel

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Re: Airline Compensation Master Thread
« Reply #920 on: October 14, 2013, 05:05:08 PM »
Thanks for taking the time to answer. I did all that and they are still refusing anything at all. Trying to decide if I should give it up or not.
I don't know why you are fighting at all. It was an air traffic control issue. They are not liable under such circumstances (why would they be).
Life isn't about checking the boxes. Nobody cares.

Offline flyingace

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Re: Airline Compensation Master Thread
« Reply #921 on: October 14, 2013, 05:06:52 PM »
I don't know why you are fighting at all. It was an air traffic control issue. They are not liable under such circumstances (why would they be).
Some compensation for getting home 24 hours late?!!

Offline Alexsei

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Re: Airline Compensation Master Thread
« Reply #922 on: October 15, 2013, 02:53:21 PM »
Does anyone know if the israeli law providing compensation for a flight delay  of 8hrs+ is only if it departed 8hrs late or even if it departed less bur arrival to destination was 8+ ??
Jews ≠ Zionists
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Offline Alexsei

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Re: Airline Compensation Master Thread
« Reply #923 on: October 20, 2013, 12:36:27 PM »
Does anyone know if the israeli law providing compensation for a flight delay  of 8hrs+ is only if it departed 8hrs late or even if it departed less bur arrival to destination was 8+ ??
Bump
Jews ≠ Zionists
Palestinians ≠ Hamas
Satmar ≠ SatmarHQ

Offline KidOOO

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Re: Airline Compensation Master Thread
« Reply #924 on: October 20, 2013, 09:58:58 PM »
Airline: United
Flight: EWR-TLV
Class: BusinessFirst (award ticket)
Incident: Originally Booked economy, upgraded to BusinessFirst and hour before flight, got bumbed back to economy at gate.
Compensation: Nothing, and it's taking forever to get the $150 change fee (me and my wife) refunded. very annoying

Offline Super Speed

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Re: Airline Compensation Master Thread
« Reply #925 on: October 21, 2013, 12:12:40 AM »
Compensation: Nothing, and it's taking forever to get the $150 change fee (me and my wife) refunded. very annoying
Dispute it?


Offline aj26

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Re: Airline Compensation Master Thread
« Reply #926 on: October 22, 2013, 10:41:29 AM »
Southwest, condensation from air conditioning dripping on our heads. $150 voucher

Offline KidOOO

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Re: Airline Compensation Master Thread
« Reply #927 on: October 25, 2013, 12:21:22 AM »
Dispute it?



I finally got it. too bad can't dispute the no compensation part.

Offline YudiG

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Re: Airline Compensation Master Thread
« Reply #928 on: October 25, 2013, 07:59:33 AM »
Dear Mr. ,

Thank you for your latest email.

We are pleased to issue each of you a cheque in the amount of $895.00 CAD (equivalent to ILS3000). The cheques will be sent by mail.

Please note the Promotion Codes have been cancelled.

Thank you for choosing Air Canada. We look forward to the opportunity of welcoming you on board in the near future.

Sincerely,



Customer Relations

how long did they take to get back to you?

is there a timeframe in which you need to file a complaint?

Offline Alexsei

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Re: Airline Compensation Master Thread
« Reply #929 on: October 25, 2013, 09:18:42 AM »
how long did they take to get back to you?
About a month
is there a timeframe in which you need to file a complaint?
No idea
Jews ≠ Zionists
Palestinians ≠ Hamas
Satmar ≠ SatmarHQ

Offline TAVI

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Re: Airline Compensation Master Thread
« Reply #930 on: October 25, 2013, 10:34:01 AM »
Wife had a Delta flight from JFK to DCA last night. After waiting for about an hour at the gate (sitting in the plane), they were told the flight was cancelled. They rebooked her to a flight this morning, as there were no later flights last night.

She wasn't able to get any clear answer as to why the flight was cancelled, just one of the gate agents mentioned that several flights were being cancelled and that their time on the runway got timed out (not sure if this makes sense).

Needless to say that she missed her morning meeting in DC. spent over $100 in taxis going to and back from the JFK, and also was not able to cancel her hotel reservation in DC as it was already too late.

What would be a proper compensation for such hassle?


it has been month and a half since we filed the complaint, and still no response from Delta, unbelievable.

Offline sky121

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Re: Airline Compensation Master Thread
« Reply #931 on: October 25, 2013, 10:36:38 AM »

it has been month and a half since we filed the complaint, and still no response from Delta, unbelievable.

Did you try tweeting or emailing a higher up?
"Not all who wander are lost"

Offline TAVI

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Re: Airline Compensation Master Thread
« Reply #932 on: October 25, 2013, 10:41:26 AM »
Did you try tweeting or emailing a higher up?

no, i have been waiting patiently for them to get back to me. appears to be a mistake on my end.

Offline jaywhy

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Re: Airline Compensation Master Thread
« Reply #933 on: October 27, 2013, 09:59:51 AM »
Southwest, condensation from air conditioning dripping on our heads. $150 voucher
Glad to hear it worked.

Offline htran88

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Re: Airline Compensation Master Thread
« Reply #934 on: October 28, 2013, 01:51:40 PM »
A little over a month ago, my family flew via AA from MCO to ORD. On my grandmother's itinerary, we requested to have a wheel chair provided. Because of a series of horrible AA/MCO customer service, we complained with AA resulting in 2x $75 evouchers. A second problem then arose when these vouchers when I tried using these vouchers. The first vouchers were unable to be used and after a week of calling and waiting multiple times and brief, unhelpful responses via email, another set of vouchers were issued...also yielding the same results.

My first concern is what is a more efficient way to get in contact with AA? (Not waiting at least 24hrs for an unhelpful response in which I can not reply to...forcing me to start the entire process again. or having to wait 30+ minutes when I call).
Secondly, am I entitled to any additional compensations for this?

Offline myb821

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Re: Airline Compensation Master Thread
« Reply #935 on: October 28, 2013, 01:58:17 PM »
A little over a month ago, my family flew via AA from MCO to ORD. On my grandmother's itinerary, we requested to have a wheel chair provided. Because of a series of horrible AA/MCO customer service, we complained with AA resulting in 2x $75 evouchers. A second problem then arose when these vouchers when I tried using these vouchers. The first vouchers were unable to be used and after a week of calling and waiting multiple times and brief, unhelpful responses via email, another set of vouchers were issued...also yielding the same results.

My first concern is what is a more efficient way to get in contact with AA? (Not waiting at least 24hrs for an unhelpful response in which I can not reply to...forcing me to start the entire process again. or having to wait 30+ minutes when I call).
Secondly, am I entitled to any additional compensations for this?
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Offline KidOOO

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Re: Airline Compensation Master Thread
« Reply #936 on: October 28, 2013, 08:50:29 PM »
Airline: United
Flight: EWR-TLV
Class: BusinessFirst (award ticket)
Incident: Originally Booked economy, upgraded to BusinessFirst and hour before flight, got bumbed back to economy at gate.
Compensation: Nothing, and it's taking forever to get the $150 change fee (me and my wife) refunded. very annoying

Contacted someone higher up and he replied asking what do i think would be a fair compensation. what do you guys think would be a fair compensation for this in united standarts?

Offline Alexsei

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Re: Airline Compensation Master Thread
« Reply #937 on: November 05, 2013, 08:24:28 AM »
Airline: Swiss
Flight: TLV-YUL
Class: Economy
Pax: 9
Incident: Flight cancelled, rebooked for flight with 2 connections instead of 1, no kosher meals, family of 9
Compensation: $180. very annoying!
Jews ≠ Zionists
Palestinians ≠ Hamas
Satmar ≠ SatmarHQ

Offline sky121

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Re: Airline Compensation Master Thread
« Reply #938 on: November 05, 2013, 09:10:34 AM »
Airline: Swiss
Flight: TLV-YUL
Class: Economy
Pax: 9
Incident: Flight cancelled, rebooked for flight with 2 connections instead of 1, no kosher meals, family of 9
Compensation: $180. very annoying!

I'd complain. Doesn't seem like enough of a compensation for being put on a flight with more stopovers and no meals.
"Not all who wander are lost"

Offline Alexsei

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Re: Airline Compensation Master Thread
« Reply #939 on: November 05, 2013, 09:11:40 AM »
I'd complain. Doesn't seem like enough of a compensation for being put on a flight with more stopovers and no meals.

To whom???
Jews ≠ Zionists
Palestinians ≠ Hamas
Satmar ≠ SatmarHQ