Airline Compensation Master Thread

[E-MAN]

That might be called insurance fraud. Just saying.....

+1

[Moshe123]

+1

They need to pay me regardless of what I fought out with the airline. I buy insurance for a reason.

[myb821]

They need to pay me regardless of what I fought out with the airline. I buy insurance for a reason.

that is extremely flawed logic. Insurance is purchased to protect you from loss. You didnt have a loss because the airline covered it.

[Moshe123]

that is extremely flawed logic. Insurance is purchased to protect you from loss. You didnt have a loss because the airline covered it.

I view the airline $ as compensation, not reimbursement.
For the ethics thread.

[Moshe123]

Any way that the airline will tell the insurance company if they paid anything, or there isn't a way for them to find out?

[avrumy]

I would think this is 2 dif insurances. There is nothing wrong with having 2 insurances. If the airline askes were u reimbursed by any insurance- that would be a dif story. But they dont bec its 2 sep insurances. I have had that with private america health insurance while living in Israel and having the isreal insurance. I asked a shaila bec it sounded like i was steling- and that is what i was told.

[myb821]

Any way that the airline will tell the insurance company if they paid anything, or there isn't a way for them to find out?

unlikely

[myb821]

I would think this is 2 dif insurances. There is nothing wrong with having 2 insurances. If the airline askes were u reimbursed by any insurance- that would be a dif story. But they dont bec its 2 sep insurances. I have had that with private america health insurance while living in Israel and having the isreal insurance. I asked a shaila bec it sounded like i was steling- and that is what i was told.

Absolutely incorrect. Having 2 insurances pay for the same loss is fraud especially in the medical field.

[avrumy]

Absolutely incorrect. Having 2 insurances pay for the same loss is fraud especially in the medical field.

incorrect. source?

[avrumy]

Absolutely incorrect. Having 2 insurances pay for the same loss is fraud especially in the medical field.

is it illegal for them to also collect premiums from me or only to pay out?

[myb821]

is it illegal for them to also collect premiums from me or only to pay out?

Almost all policies include a provision that if you have multiple insurance plans  they must coordinate benefits and the primary plan will pay out up to its maximum and then the secondary plan will cover anything that the primary plan doesnt. So if you attempt to make the both plans pay for the same medical care it is fraud.

[raphy781]

I booked an AA flight with BA avios. The passenger got to the gate with a little over 15 minutes to scheduled departure time but they said they already closed it and refused to reopen it. It was the last flight of the day. The trip was for an event the next morning so there was no point in taking the next available flight. Is there a way for me to get back the avios? (BA is saying they won't refund because it was a no-show. Is there a way to change that in americans system?). Who would I contact?

[danfan5773]

A friend of mine purchased a business flight on united (ewr to tlv) for 4500. back in Nov 2012 flight was cancelled due to a storm he was rescheduled on a flight via Germany thru JFK later that night that flight was also cancelled he got rescheduled the next day after sitting on the plane for 2 hours it was also cancelled he then got a rescheduled a o anew flight a few days later.

Now the question he never got any compensation for all this (cancellations, taxi to and from airport, sitting on a plane for 2 hours and cancel after that)at this time 15 months later can he still get anything from them? and what any specific place to send request complain?.

TIA for your help

[AJK]

I paid for insurance and it's none of their business if I also made the airline pay.

-1

[miles lover]

A friend of mine purchased a business flight on united (ewr to tlv) for 4500. back in Nov 2012 flight was cancelled due to a storm he was rescheduled on a flight via Germany thru JFK later that night that flight was also cancelled he got rescheduled the next day after sitting on the plane for 2 hours it was also cancelled he then got a rescheduled a o anew flight a few days later.

Now the question he never got any compensation for all this (cancellations, taxi to and from airport, sitting on a plane for 2 hours and cancel after that)at this time 15 months later can he still get anything from them? and what any specific place to send request complain?.

TIA for your help

Good morning !
U should have taken this case to the supreme court !

[danfan5773]

Good morning !
U should have taken this case to the supreme court !

I didn't ask what he should have done, i"m asking is there anything he can do now.

[SPLP]

I didn't ask what he should have done, i"m asking is there anything he can do now.

"he airline must give you a written statement describing your rights, as well as the airline's boarding priority rules and criteria. If the airline is not able to get you to your final destination within one hour of your original arrival time, you may be entitled to a maximum of $400 compensation ($800 compensation on international flights within four hours of your original arrival time). The amount depends on the price of the ticket and the length of the delay. To receive this payment, you must have a confirmed reservation. You must also meet the airline's deadlines for ticketing and check-in. An airline may offer you a free ticket on a future flight in place of a check, but you have the right to insist on a check."

see if this will give you some info and links

http://www.usa.gov/topics/travel/air/resolve-problems/flight.shtml

I would contact the airlines and give them all the "details " -- flights dates amount of delay etc and why u are entitled to comp. ---ask them for compensation --or-- tell them what you expect -- i believe it does not matter that it was over a year ago -- state you case -- you will get a reply --   right now you have nothing -so - what ever you get will be more -- do not miss read this -- i think you deserve at least to free tickets to the same place you were going and maybe even more

GOOD -LUCK

[davidd75]

Just got a total of 25,000 Avios after I emailed CEO Keith Williams complaining to him about the passenger flight experience in which the plane departed 4 hours later than what was on the itinerary

Thank you for your emails.
I have spoken to Keith as requested and he has agreed with your request.  Therefore, I have credited an additional 20,000 Avios to your Executive Club account.
The issues you have raised have been fully addressed, we now consider the matter closed and we will not respond to any further correspondence regarding this case.  If you have any separate issues you would like us to look into for you, please do not hesitate to contact us.
Thank you.
Best regards
Becky Williams
Senior Service Recovery Executive
British Airways Customer Relations

[sky121]

Pardon my ignorance - What's a controller? The entertainment system?

(I was recently on a CO AMS-EWR in BusinessFirst where my entertainment system was completely broken. Didn't get anything yet.)

Yes, the remote for the entertainment system.

[Dr Moose]

Yes, the remote for the entertainment system.

he was probably waiting in suspence for the past 2 yrs for the answer