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Author Topic: Airline Compensation Master Thread  (Read 1099134 times)

Offline gavhaller

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Re: Airline Compensation Master Thread
« Reply #1040 on: January 23, 2014, 07:10:18 PM »
Horrible delta experience. Anybody have luck with delta or best way to contact them?
We were delayed like 5 hours and shifted multiple planes. Also got yelled at by a flight attendant and soda spilled on me while they were pouring it for me.
Best line of action?

Offline gavhaller

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Re: Airline Compensation Master Thread
« Reply #1041 on: January 23, 2014, 07:10:55 PM »
Horrible delta experience. Anybody have luck with delta or best way to contact them?
We were delayed like 5 hours and shifted multiple planes. Also got yelled at by a flight attendant and soda spilled on me while they were pouring it for me.
Best line of action?

They only offered me $50 x 2 (gift cards)

Offline aryeh1

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Re: Airline Compensation Master Thread
« Reply #1042 on: January 23, 2014, 10:09:24 PM »
They only offered me $50 x 2 (gift cards)
Yup they're horrible with compensation,  same situation

Offline MEIR613

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Re: Airline Compensation Master Thread
« Reply #1043 on: January 23, 2014, 11:30:11 PM »
Got shot down from LX.

Booked 23.5 hours before the flight and the LX couldn't guarantee KSML, but put in the order. (I've booked many times JFK-ZRH T-12 hours and got KSML. )

On the flight, FA said meals come from ZRH so would need 72 hours to confirm.....


Offline Racer7400

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Re: Airline Compensation Master Thread
« Reply #1044 on: January 26, 2014, 09:47:07 AM »

still owed around $800 http://www.delta.com/content/dam/delta-www/pdfs/legal/passenger_rights_israel.pdf
has anyone ever done this? I called one time (I am planing on calling again and again... when I get back home) but on this particular phone call the supervisor said he never heard of it so he searched found something tha says I must submit a written complaint..... I'd he just spewing garbage or is that true? Thanx

Offline myb821

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Re: Airline Compensation Master Thread
« Reply #1045 on: January 26, 2014, 09:56:31 AM »
has anyone ever done this? I called one time (I am planing on calling again and again... when I get back home) but on this particular phone call the supervisor said he never heard of it so he searched found something tha says I must submit a written complaint..... I'd he just spewing garbage or is that true? Thanx
i think it needs to be written

Offline Racer7400

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Re: Airline Compensation Master Thread
« Reply #1046 on: January 26, 2014, 04:23:58 PM »
i think it needs to be written
as in emailed or typed up and snail mailed any clue? i am going to send them a email anyway just want to know if i should also send a letter. thanx

Offline Penguin711

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Re: Airline Compensation Master Thread
« Reply #1047 on: January 27, 2014, 08:43:45 AM »
I just flew LH O from FRA to JFK and they lost two of our pieces of luggage - one with over $1k of purchased merchandise. I booked the ticket via united so who do I write a letter of complaint to? Lufthansa? United? Or can I try to get something out of both of them? TiA

Offline chucksterace

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Re: Airline Compensation Master Thread
« Reply #1048 on: January 27, 2014, 08:46:03 AM »
I just flew LH O from FRA to JFK and they lost two of our pieces of luggage - one with over $1k of purchased merchandise. I booked the ticket via united so who do I write a letter of complaint to? Lufthansa? United? Or can I try to get something out of both of them? TiA

What was the merchandise? Why put it in Checked bag?

It would be to LH.
You may not hold me responsible for any actions taken that were recommended from my account or username.

Offline Penguin711

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Re: Airline Compensation Master Thread
« Reply #1049 on: January 27, 2014, 08:51:28 AM »
It was to much to not put in a checked bag..."merchandise" means wife spent a good chunk of the week shopping so it's an assortment of items. Okay so LH it is thanks. I tried searching for it here but can't seem to find  who I contact to file my complaint and if I'm better off calling or emailing.

Offline myb821

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Re: Airline Compensation Master Thread
« Reply #1050 on: January 27, 2014, 09:11:19 AM »
I just flew LH O from FRA to JFK and they lost two of our pieces of luggage - one with over $1k of purchased merchandise. I booked the ticket via united so who do I write a letter of complaint to? Lufthansa? United? Or can I try to get something out of both of them? TiA
http://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm

Offline Penguin711

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Offline aryeh1

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Re: Airline Compensation Master Thread
« Reply #1052 on: January 27, 2014, 12:16:36 PM »
What compensation would delta give for an over 3 hour delay due to mechanical problems on a domestic flight for 2 passangers from ny to sc.
Thanks

Offline Emkay

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Re: Airline Compensation Master Thread
« Reply #1053 on: January 27, 2014, 12:26:52 PM »
Flew united to milan this weekend and on the flight there they didnt have kosher food.
It wasn't there fault, it was wideroes but they gave me a $100 voucher per ticket Anyways without asking.
And the flight Anyways only costed me $120

Offline sky121

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Re: Airline Compensation Master Thread
« Reply #1054 on: January 27, 2014, 12:52:47 PM »
Flew united to milan this weekend and on the flight there they didnt have kosher food.
It wasn't there fault, it was wideroes but they gave me a $100 voucher per ticket Anyways without asking.
And the flight Anyways only costed me $120

Nice! :)
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Offline Marco Polo

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Re: Airline Compensation Master Thread
« Reply #1055 on: January 27, 2014, 03:45:42 PM »
Airline: American Eagle (AA)
Flight: YYZ-LGA
Class: Economy (award ticket)
Incident: Flight boarded late and then they rebooked almost an entire flight onto our flight. That had left ~30 minutes prior to our flight and had mechanical issues. Left ~2hours late.
Compensation: $50x2 vouchers.
Quaerite et Invenietis.

Offline BarryLincoln

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Re: Airline Compensation Master Thread
« Reply #1056 on: January 27, 2014, 06:04:29 PM »
Airline: Delta
Flight: ATL-JFK
Class: First
Incident: Kosher meal was frozen solid
Compensation: $25 GC x5 passengers=$125 worth of GCs.

Offline chff

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Re: Airline Compensation Master Thread
« Reply #1057 on: January 27, 2014, 08:23:43 PM »
AA LGA-MIA returned to gate due to mech. (Still at gate...) What should I ask?

Offline Chief Rabbi of New York

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Re: Airline Compensation Master Thread
« Reply #1058 on: January 27, 2014, 08:31:44 PM »
AA LGA-MIA returned to gate due to mech. (Still at gate...) What should I ask?

depends how long u have to wait at gate for.
i would say $200 to $400 voucher sounds good
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Offline chff

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Re: Airline Compensation Master Thread
« Reply #1059 on: January 27, 2014, 08:32:29 PM »
About an hour, we're pushing back now