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Author Topic: Airline Compensation Master Thread  (Read 1110329 times)

Offline SamKey

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Re: Airline Compensation Master Thread
« Reply #1060 on: February 01, 2014, 09:57:58 PM »
Just flew LGA-ATL-MIA-JFK with Avios. The phone rep who I spoke to at first told me it was 7.5k each segment (she had me routed on the way back MIA-LHR-JFK!) then of course the sales rep took 19.5 RT.
Got to the airport had to wait 45 min on hold with BA because they had not ticketed it yet.
Compensation(2 tickets): 20k!

Offline Myccrabbi

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Re: Airline Compensation Master Thread
« Reply #1061 on: February 01, 2014, 10:01:51 PM »
Just flew LGA-ATL-MIA-JFK with Avios. The phone rep who I spoke to at first told me it was 7.5k each segment (she had me routed on the way back MIA-LHR-JFK!) then of course the sales rep took 19.5 RT.
Got to the airport had to wait 45 min on hold with BA because they had not ticketed it yet.
Compensation(2 tickets): 20k!
nice
If u work for a living, why kill urself working?

Offline mgarfin

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Re: Airline Compensation Master Thread
« Reply #1062 on: February 02, 2014, 02:24:34 PM »
LGA-MIA  AA booked with BA

Returned to gate and left 2 hours late

What can I ask for?

And do I ask AA or BA?

Offline chff

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Re: Airline Compensation Master Thread
« Reply #1063 on: February 02, 2014, 05:53:26 PM »
LGA-MIA  AA booked with BA

Returned to gate and left 2 hours late

What can I ask for?

And do I ask AA or BA?

When did that happened?

Offline mgarfin

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Re: Airline Compensation Master Thread
« Reply #1064 on: February 02, 2014, 06:14:41 PM »
When did that happened?

Last week Tuesday

Offline chff

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Re: Airline Compensation Master Thread
« Reply #1065 on: February 02, 2014, 07:30:13 PM »
Last week Tuesday

Or Monday? Flt nbr?

Offline chff

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Re: Airline Compensation Master Thread
« Reply #1066 on: February 02, 2014, 08:00:22 PM »

Offline mgarfin

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Re: Airline Compensation Master Thread
« Reply #1067 on: February 03, 2014, 01:11:59 PM »
LGA-MIA  AA booked with BA

Returned to gate and left 2 hours late

What can I ask for?

And do I ask AA or BA?
Make sad story here, and let me know the outcome http://www.aa.com/contactAA/viewEmailFormAccess.do?eventName=customerRelations

Got 8k for 2 travelers (my father and mother to my account)

Offline mgarfin

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Re: Airline Compensation Master Thread
« Reply #1068 on: February 03, 2014, 01:14:11 PM »
Got 8k for 2 travelers (my father and mother to my account)

Can I ask now for my brother in law from 3 months ago to my account? (last name does not match)

Offline dealfinder85

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Re: Airline Compensation Master Thread
« Reply #1069 on: February 03, 2014, 01:14:25 PM »
my luggage had a big rip
this was the second time i flew with this piece of luggage
what can i expect?

Offline chff

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Re: Airline Compensation Master Thread
« Reply #1070 on: February 03, 2014, 03:33:14 PM »
Got 8k for 2 travelers (my father and mother to my account)

Was it Monday or Tuesday?

Offline mgarfin

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Re: Airline Compensation Master Thread
« Reply #1071 on: February 03, 2014, 03:52:06 PM »

Offline Racer7400

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Re: Airline Compensation Master Thread
« Reply #1072 on: February 04, 2014, 08:07:52 AM »
my delta flight was delayed 19 hours on this past wednesday  due to rudder problem that needed to be fixed. i didn't have a chance to call yet should i still call or should i not bother.
thanx everybody for the help
update
 i sent them a letter via email this is what they sent me
Dear Mr. Racer7400,

 
Thanks for writing about your family's recent travel to Israel. I can certainly understand how stressful this delay was for you.
 
I’m really sorry your flight to Tel Aviv was delayed due to mechanical problems with our aircraft. We know you’re eager to get to where you are going, and it’s difficult when you have to wait with a small child. I also recognize your seating issue could have been handled more efficiently.
 
Flight 468 on 1/14/14 from New York to Tel Aviv was delayed due to mechanical reasons. After an issue with the plane's flight control system was identified, maintenance action was needed so the flight could continue.
 
In accordance with the Israeli Aviation Services Law, you, your wife and Daniel are due compensation.
 
Check
I will be requesting a check from our bank in the amount of $895.14 for each of you. Please allow sufficient time for processing and postal delivery.
 
I also see we sent a proactive letter of apology and added 10,000 bonus miles to your wife's SkyMiles account. I'm sorry you did not receive this letter and I will add 10,000 bonus miles to your account as well. Please allow 3 business days for the miles to appear.
 
Your loyalty as SkyMiles members is important to us. We look forward to providing a much better experience on your next Delta flight.
 
Regards,
 
Nancy Hansen
You Share, We Care

and the all i paid for the tickets was $650/ticket ;D

Offline A European

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Re: Airline Compensation Master Thread
« Reply #1073 on: February 04, 2014, 08:17:09 AM »
Nice!

Offline Marco Polo

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Re: Airline Compensation Master Thread
« Reply #1074 on: February 04, 2014, 08:33:50 AM »
Got $75x2 for broken screens on TLV-PHL flight with US Air. 
Quaerite et Invenietis.

Offline Ergel

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Re: Airline Compensation Master Thread
« Reply #1075 on: February 04, 2014, 09:45:33 AM »
thanx everybody for the help

and the all i paid for the tickets was $650/ticket ;D
Awesome. Like winning a jackpot :). These laws can't be sustainable. I hope they don't get out to the general public
Life isn't about checking the boxes. Nobody cares.

Offline Marco Polo

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Re: Airline Compensation Master Thread
« Reply #1076 on: February 04, 2014, 10:02:00 AM »
thanx everybody for the help
update
 i sent them a letter via email this is what they sent me
Dear Mr. Racer7400,

 
Thanks for writing about your family's recent travel to Israel. I can certainly understand how stressful this delay was for you.
 
I’m really sorry your flight to Tel Aviv was delayed due to mechanical problems with our aircraft. We know you’re eager to get to where you are going, and it’s difficult when you have to wait with a small child. I also recognize your seating issue could have been handled more efficiently.
 
Flight 468 on 1/14/14 from New York to Tel Aviv was delayed due to mechanical reasons. After an issue with the plane's flight control system was identified, maintenance action was needed so the flight could continue.
 
In accordance with the Israeli Aviation Services Law, you, your wife and Daniel are due compensation.
 
Check
I will be requesting a check from our bank in the amount of $895.14 for each of you. Please allow sufficient time for processing and postal delivery.
 
I also see we sent a proactive letter of apology and added 10,000 bonus miles to your wife's SkyMiles account. I'm sorry you did not receive this letter and I will add 10,000 bonus miles to your account as well. Please allow 3 business days for the miles to appear.
 
Your loyalty as SkyMiles members is important to us. We look forward to providing a much better experience on your next Delta flight.
 
Regards,
 
Nancy Hansen
You Share, We Care

and the all i paid for the tickets was $650/ticket ;D
Wow! Good for you!
Quaerite et Invenietis.

Offline ilherman

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Re: Airline Compensation Master Thread
« Reply #1077 on: February 04, 2014, 11:10:37 AM »
@Racer, where did you email to?
You can say what you think when you think what you say.

Offline Rose

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Re: Airline Compensation Master Thread
« Reply #1078 on: February 04, 2014, 03:44:43 PM »
united flight to india with a few connection was very delayed out of orgin city had to be completely re routed as missed every connection and had to go through Dubai which i really didnt want to.... what to ask for?
"It is better to travel well than to arrive"- Buddha

Offline Racer7400

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Re: Airline Compensation Master Thread
« Reply #1079 on: February 04, 2014, 03:58:32 PM »
@Racer, where did you email to?
On delta.com on the bottom of a web page (you might need to leave the main web page to see it) there is a need help tab there is a option to email if you tap that tab.