Airline Compensation Master Thread

[sky121]

JFK-LHR on AA new 777 WiFi was down it was a ba booking who do I contact AA or ba?

AA

[woodbox]

Hi all, few days ago i had a Delta flight EWR - PHX for my wife, my 3 years old girl and I, at 9am which as been canceled with notice and replaced by a 8pm one from JFK - PHX which also been cancelled without a notice:(
i also had another flight JFK-LAX which the way back is in Biz (c class) - just for myself
Since i can't go this weekend, I asked Delta to move the flight to PHX for the weekend of the 26/Feb - 3/March which did kindly for all of us. but as a result i also had to move my JFK-LAX to clear that weekend of the 26/Feb - 3/Mar which they also did! but took my business class away!!! complaining that they can do anything else!
Family is first, so i did all of those changes.
but i'm wondering if i can do anything to claim my biz class back? (it's a glitch ticket)

[plainbachur]

AA

I took to Twitter should I email CEO?

[ZCN]

My wife and I flew LH F from FRA-DTW, despite having confirmed kosher meals beforehand they didn't have any for us. We were first given 7500 United miles ( ticket was booked on UA points), then after I escalated things a manger also gave us $100 gift certificates each. Is this fair compensation?

[avrumy22]

I took to Twitter should I email CEO?

Your gonna email the CEO cuz there was no WIFI ? 

[sky121]

My wife and I flew LH F from FRA-DTW, despite having confirmed kosher meals beforehand they didn't have any for us. We were first given 7500 United miles ( ticket was booked on UA points), then after I escalated things a manger also gave us $100 gift certificates each. Is this fair compensation?

It sounds good to me.

[Jkhein]

I took to Twitter should I email CEO?

sure CEO of AA and BA, and get all the media involved.
#somepeopleneedtogetalife

[sky121]

Your gonna email the CEO cuz there was no WIFI ? 

+100

[ilherman]

Can you people get a life? WTH does it bother you that he wants to contact the CEO? He doesn't believe that the CEO is ganna answer him, neither does he think that he deserves the compensation that he wants to get, but he IS a DDF'er and like you guys like to churn and HUCA 224 times until Chase is approving you for your 27th Credit card, or contact the CEO of Citi Bank to approve you for your Citi card that you plan on canceling in 2 months from now, he wants to get 50,000 AA points for not having WiFi. So take back all your    and get a life.

[Dan]

Emailing the CEO for trivial nonsense hurts everyone who has a real issue.
Stop wasting people's valuable time.

[plainbachur]

Didn't mean to start a argument about this just emailing CEO gets best response

[ZCN]

It sounds good to me.

Interesting. I thought it's a really low offer.

[sky121]

Interesting. I thought it's a really low offer.

$100 plus 7500 miles per person just for not having a meal? It's not amazing but I'd say a decent/good compensation.  At least IMO.

[Freddie]

Please advise.

Basically, my connection in IAD was scheduled to land at 4:14 and landed at 4:21. My flight home took off at 4:50. I never had a chance even though I ran like a demon out of hell to get from C concourse to A. It was a joke.

Now I am sitting in the United Club at IAD until the 9:50pm flight home all because United routed my connection so impossibly tight.

Can I get anything for this? Who do I talk to? What should I ask for? How should I ask for it?

[Ergel]

Please advise.

Basically, my connection in IAD was scheduled to land at 4:14 and landed at 4:21. My flight home took off at 4:50. I never had a chance even though I ran like a demon out of hell to get from C concourse to A. It was a joke.

Now I am sitting in the United Club at IAD until the 9:50pm flight home all because United routed my connection so impossibly tight.

Can I get anything for this? Who do I talk to? What should I ask for? How should I ask for it?

Did you book the ticket or United forced you on this flight?

[Freddie]

Did you book the ticket or United forced you on this flight?

Expedia. (It was booked for me.)

[Ergel]

Expedia. (It was booked for me.)

So you are gonna complain to united for a ticket you voluntarily booked (by you or someone you sent) because the connection was too short?
I think I am going to stop opening this thread

[Freddie]

So you are gonna complain to united for a ticket you voluntarily booked (by you or someone you sent) because the connection was too short?
I think I am going to stop opening this thread

What do you mean?? I didn't book each leg on its own. That's the routing that was offered. Are you saying that bc it is Expedia that isn't United's routing?

[eis517]

What do you mean?? I didn't book each leg on its own. That's the routing that was offered. Are you saying that bc it is Expedia that isn't United's routing?

You didn't have to take those flights. There is always a chance a flight gets delayed.

I agree with Ergel. People who complain just to get compensation for every little thing is like the boy who cried wolf. At some point the airlines will just say say "screw you", go fly another airline. Kind of like Delta did with that Rabbi. I bet that starts happening soon.

[Freddie]

You didn't have to take those flights. There is always a chance a flight gets delayed.

I agree with Ergel. People who complain just to get compensation for every little thing is like the boy who cried wolf. At some point the airlines will just say say "screw you", go fly another airline. Kind of like Delta did with that Rabbi. I bet that starts happening soon.

What's with the hostility? You're being abusive.

I think it's a legitimate complaint.

I've seen plenty of times where airlines hold a flight while waiting for connecting passengers. United didn't.
I've seen plenty of times where they let connecting passengers deplane first. United didn't.

I accepted the routing assuming that United had my back. They didn't.