Airline Compensation Master Thread

[Moishebatchy]

dude, i can read anything... pm me the problem

ALOL!!!

[ilherman]

Oy..... You're still nauseous...

[jmansour]

On my UA flight to TLV the audio wasnt working for my tv. They gave me 5k miles.

[ilherman]

Where do you contact AA?

Friend just flew JFK-LAX, the stewardess told him no free WiFi, (when you get free WiFI in first class) The the entertainment system didn't work the first two hours.

How do I go, I ask for a specific compensation, or I just complain?

Contacted them through the website - Compensation 10,000 bonus points.

[ariIs]

Hi all,

I had JFK->LAX the delta glitch tickets in C (business). We got to JFK an hour before the flight, but the line through security was almost an hour (even for skypriority!), and then the gate was one of the furthest in Terminal 4. We ran for it (5 minute run!) but they locked the door right when we got there.
The worst part was that they put our luggage on the plane, but did not wait for us.
So we were stuck at JFK, with 3 kids and no carseats (they were checked) waiting on standby for the next flight (3.5hrs later) being told that the flight was full and there was little chance of us getting on. Finally we did get the standby seats, but in economy.

In retrospect I should not have relied on a fast secuirty line for business class, but I'm surprised (and upset) at Delta for checking the luggage on the plane, and not waiting for us.
Should I expect to get anything from Delta for this?
Don't have a skymiles account - was crediting miles to Alaska.

Thanks!

[DoGo]

Hi all,

I had JFK->LAX the delta glitch tickets in C (business). We got to JFK an hour before the flight, but the line through security was almost an hour (even for skypriority!), and then the gate was one of the furthest in Terminal 4. We ran for it (5 minute run!) but they locked the door right when we got there.
The worst part was that they put our luggage on the plane, but did not wait for us.
So we were stuck at JFK, with 3 kids and no carseats (they were checked) waiting on standby for the next flight (3.5hrs later) being told that the flight was full and there was little chance of us getting on. Finally we did get the standby seats, but in economy.

In retrospect I should not have relied on a fast secuirty line for business class, but I'm surprised (and upset) at Delta for checking the luggage on the plane, and not waiting for us.
Should I expect to get anything from Delta for this?
Don't have a skymiles account - was crediting miles to Alaska.

Thanks!

how many minutes to take off did you arrive at gate?

[MC]

Any point in trying to complain about the guy next to me being so big that I barely could use a third of my seat? Not sure if the airline has any fault in that... So I don't want to waste my time.

Has anyone done this (ie complain about another passenger and been compensated by the airline) successfully?

[Dan]

Why didn't you ask to be reseated then?

[Ergel]

Hi all,

I had JFK->LAX the delta glitch tickets in C (business). We got to JFK an hour before the flight, but the line through security was almost an hour (even for skypriority!), and then the gate was one of the furthest in Terminal 4. We ran for it (5 minute run!) but they locked the door right when we got there.
The worst part was that they put our luggage on the plane, but did not wait for us.
So we were stuck at JFK, with 3 kids and no carseats (they were checked) waiting on standby for the next flight (3.5hrs later) being told that the flight was full and there was little chance of us getting on. Finally we did get the standby seats, but in economy.

In retrospect I should not have relied on a fast secuirty line for business class, but I'm surprised (and upset) at Delta for checking the luggage on the plane, and not waiting for us.
Should I expect to get anything from Delta for this?
Don't have a skymiles account - was crediting miles to Alaska.

Thanks!

You arrived late and missed your plane and expect to be compensated?

[ariIs]

how many minutes to take off did you arrive at gate?

10 min before takeoff.

[MC]

Why didn't you ask to be reseated then?

Full flight.

[Dr Moose]

Any point in trying to complain about the guy next to me being so big that I barely could use a third of my seat? Not sure if the airline has any fault in that... So I don't want to waste my time.

Has anyone done this (ie complain about another passenger and been compensated by the airline) successfully?

he did

[ariIs]

You arrived late and missed your plane and expect to be compensated?

No, I arrived 1 hour before the flight, which is what Delta recommends as minimum arrival time.
They checked my bags and put them on the plane, and didn't wait knowing I was there at the airport.

[CS1]

No, I arrived 1 hour before the flight, which is what Delta recommends as minimum arrival time.
They checked my bags and put them on the plane, and didn't wait knowing I was there at the airport.

wondering if it would help in the future if on the way to the run for the gate,
if someone asked at the closest Delta gate, for them to call the takeoff gate to tell them that you'll be there in 4 minutes?

If they know that you're in the airport and making a run for it (and it saves them the seats that they can still sell on the next flight), then maybe they'd hold off another 4 minutes? Usually it's a lot of overhead bin closing and seat belt checking and odds and ends that they can still take care of while your family is boarding...
Anyone ever try having delta call that exact gate?

[3yummyboys]

Delta flight JFK to TLV - my husband paid extra for bulkhead seat, then had another passenger switch to sit next to him with bassinet, so he had to climb over her baby every time he got up (not to mention he had no legroom whatsoever!) I called and the best they could give me was 2,500 miles! Worth it to call again? Or write a letter?

[BarryLincoln]

Delta flight JFK to TLV - my husband paid extra for bulkhead seat, then had another passenger switch to sit next to him with bassinet, so he had to climb over her baby every time he got up (not to mention he had no legroom whatsoever!) I called and the best they could give me was 2,500 miles! Worth it to call again? Or write a letter?

Did he have more legroom that his original seat?

[3yummyboys]

He had zero legroom. Would have been better off in regular seat. They refunded the $60 for bulkhead and gave 2,500 miles, but he was miserable the entire 12 hour flight!

[Ergel]

He had zero legroom. Would have been better off in regular seat. They refunded the $60 for bulkhead and gave 2,500 miles, but he was miserable the entire 12 hour flight!

Did he ask to be switched to another seat?
Them's the breaks of airiline travel. The airline can't really control who sits next to you. They refunded what you paid extra and gave you some miles. Seems fair to me

[BarryLincoln]

Did he ask to be switched to another seat?
Them's the breaks of airiline travel. The airline can't really control who sits next to you. They refunded what you paid extra and gave you some miles. Seems fair to me

Am in agreement with Ergel on this one...

[3yummyboys]

Thanks. That's why I wanted another opinion. Flight was 100% full so he couldn't get another seat.