My flight on UA from ORD to PVG got diverted to SFO to pick up a pilot (they claimed our pilot got injured). Instead of landing at 2, I landed at 8, which made me miss two important meetings in Shanghai. During the flight to PVG they emailed me that they will give me $300, I emailed them what the delayed flight cussed...
Should I try again? If yes by email or by phone?