Author Topic: Airline Compensation Master Thread (Read 1116400 times)

sky121 · « **Reply #1400 on:** April 24, 2014, 10:01:35 AM »

Not sure if this has ever been discussed before.

Had a United flight booked and they ended up putting me on a Delta flight. Besides compensation for the issue with the flight they also told me I can claim the miles I would have gotten had I flown United.

This is the first time I was put on a different airline on a paid ticket so this was news to me.
Earned the DL miles as well as UA.

AJK · « **Reply #1401 on:** April 24, 2014, 04:11:11 PM »

What's wrong with this world?

Quote from: bb1836 on April 17, 2014, 03:46:01 AM

story: i flew united about a month ago on a business class flight. the tvs were not working the whole flight. i wasnt planning on using it anyways seeing as it was a red eye and i was gonna get some shut eye. complained about it anyways to united.com/feedback and they just now sent me a $75 voucher!!!

Quote from: dudi on April 17, 2014, 04:34:30 AM

Is there any reason to complain about a not working remote control on united?

Quote from: bb1836 on April 17, 2014, 04:39:57 AM

Is there any reason not to get a free voucher?

Quote from: dudi on April 17, 2014, 09:56:28 AM

not at all just asking if they will give me anything

Quote from: bb1836 on April 17, 2014, 01:02:34 PM

Oh oh I apologize, I thought you were wondering why I did what I did! Of course you should complain. And make sure to embellish your story.....

@Yehuda · « **Reply #1402 on:** April 24, 2014, 04:21:47 PM »

Airline: Southwest
Flight: DEN-EWR
Class: Economy (Wanna Get Away) + Companion Flyer
Incident: Misread departure time and got to the gate 8 minutes before the flight, at which point our seats were already given up to standby (10 min before departure). Was really annoying they wouldn't let us on the flight even though we were there before departure time, but if that's their policy, we were technically at fault, since we were late.
Compensation: No other flight that day, so they gave us $50 vouchers x2.

Airline: Southwest
Flight: DEN-EWR
Class: Economy (Wanna Get Away) + Companion Flyer
Incident: Flight delayed 3 hours due to Air Traffic Control. (Plus it was Pesach, and in the rush, we forgot to pack food for the flight. Add 3 hours to the day, and I'm not sure if we were lucky to find 6 bananas at the airport or if it just became gross at some point.)
Compensation: Even though ATC is out of their control, they gave us a $100 SW voucher!

AnonymousUser · « **Reply #1403 on:** April 24, 2014, 05:28:15 PM »

Quote from: mod on April 24, 2014, 09:37:04 AM

They were going to sit all 4 of them separately.
They had to fight with the agent to get a parent to sit with each child and they would not put all 4 of them together.
There were empty seats on the flight and they could have been easily accommodated.

If there were empty seats, why didn't they just move once they got on the plane?

mod · « **Reply #1404 on:** April 24, 2014, 05:33:24 PM »

Quote from: AnonymousUser on April 24, 2014, 05:28:15 PM

If there were empty seats, why didn't they just move once they got on the plane?

They didn't have 4 together.

SPLP · « **Reply #1405 on:** April 25, 2014, 02:15:13 AM »

Quote from: mod on April 24, 2014, 05:33:24 PM

They didn't have 4 together.

you thought they should move people around so the 4 of you could sit together ?

CS1 · « **Reply #1406 on:** April 25, 2014, 02:22:39 AM »

Quote from: SPLP on April 25, 2014, 02:15:13 AM

you thought they should move people around so the 4 of you could sit together ?

no, there were many empty seats and rows for the flight. It looks like her complaint was that the airline did not let them change seats to the empty ones.

SPLP · « **Reply #1407 on:** April 25, 2014, 02:26:34 AM »

Quote from: CS1 on April 25, 2014, 02:22:39 AM

no, there were many empty seats and rows for the flight. It looks like her complaint was that the airline did not let them change seats to the empty ones.

Quote from: AnonymousUser on Yesterday at 05:28:15 PM

If there were empty seats, why didn't they just move once they got on the plane?

They didn't have 4 together.

guess i am not following what was the solution wanted

CS1 · « **Reply #1408 on:** April 25, 2014, 02:30:12 AM »

Quote from: SPLP on April 25, 2014, 02:26:34 AM

Quote from: AnonymousUser on Yesterday at 05:28:15 PM

If there were empty seats, why didn't they just move once they got on the plane?

They didn't have 4 together.

guess i am not following what was the solution wanted

With many empty seats on a place, one would think that there would be a way to have them sitting close by/together.

(Perhaps the airline made them sit several rows apart even though they would have been able to move to the empty rows if permission had been granted.)
Quote:

Quote from: mod on April 23, 2014, 11:07:44 PM

Booked my bro in law and his wife and 2 kids (5&2) with avios. On return trip from LGA to ORD, AA could/would not seat all 4 of them together. Initially all 4 were separate, but after they fought, they managed to get each parent next to one child, but many rows apart. There were empty seats on the plane.
Anything they can get? Who should they complain to?

mod · « **Reply #1409 on:** April 25, 2014, 09:37:12 AM »

Quote from: CS1 on April 25, 2014, 02:30:12 AM

With many empty seats on a place, one would think that there would be a way to have them sitting close by/together.

(Perhaps the airline made them sit several rows apart even though they would have been able to move to the empty rows if permission had been granted.)
Quote:

I think that is what they were looking for. They would have thought that the airline would have tried to sit all 4 of them together being that they had 2 very young children.

rots5 · « **Reply #1410 on:** April 25, 2014, 05:28:08 PM »

Just got an email from amex saying there giving me 464 back (baggage delay)

sky121 · « **Reply #1411 on:** April 25, 2014, 05:29:01 PM »

Nice!

CS1 · « **Reply #1412 on:** April 25, 2014, 05:36:32 PM »

Quote from: rots5 on April 25, 2014, 05:28:08 PM

Just got an email from amex saying there giving me 464 back (baggage delay)

excellent -- You got it less than 24 hrs later, right?

rots5 · « **Reply #1413 on:** April 25, 2014, 05:37:03 PM »

Quote from: sky121 on April 25, 2014, 05:29:01 PM

Nice!

BH. funny bec i had originally 500 and i returned something. guess they saw that (was not trying to steal)

rots5 · « **Reply #1414 on:** April 25, 2014, 05:37:17 PM »

Quote from: CS1 on April 25, 2014, 05:36:32 PM

excellent -- You got it less than 24 hrs later, right?

a drop more.

CS1 · « **Reply #1415 on:** April 25, 2014, 05:39:33 PM »

Quote from: rots5 on April 25, 2014, 05:37:17 PM

a drop more.

that's good. I'd select that option if possible.
They sometimes need to send luggage to a remote island if the cruise ship takes off (disembarks) before the luggage gets to the port. Can get $$$. Of course, it's there responsibility. Sometimes that connecting flight is so tight that we've ran and reached the next gate, but the luggage came later...

rots5 · « **Reply #1416 on:** April 25, 2014, 05:40:26 PM »

Quote from: CS1 on April 25, 2014, 05:39:33 PM

that's good. I'd select that option if possible.
They sometimes need to send luggage to a remote island if the cruise ship takes off (disembarks) before the luggage gets to the port. Can get $$$. Of course, it's there responsibility. Sometimes that connecting flight is so tight that we've ran and reached the next gate, but the luggage came later...

Its great feature to have been grandfathered into.

CS1 · « **Reply #1417 on:** April 25, 2014, 05:41:37 PM »

Quote from: rots5 on April 25, 2014, 05:40:26 PM

Its great feature to have been grandfathered into.

into the airline or the cc? (You arrive late to check-in luggage on purpose, or these things/disappearances just magically happen?)

kangarruu · « **Reply #1418 on:** April 29, 2014, 07:02:18 PM »

I was booked on AA 3530 today DTW-LGA in First. The flight was cancelled due to weather and they've rebooked me on Delta 180 in Economy (which is also delayed). They say they can't put me in First even though there're open seats.

Any idea what, if anything, I can do?

BarryLincoln · « **Reply #1419 on:** April 29, 2014, 07:17:36 PM »

Quote from: kangarruu on April 29, 2014, 07:02:18 PM

I was booked on AA 3530 today DTW-LGA in First. The flight was cancelled due to weather and they've rebooked me on Delta 180 in Economy (which is also delayed). They say they can't put me in First even though there're open seats.

Any idea what, if anything, I can do?

Am almost positive that AA DTW-LGA service is one-class on an Embraer jet. How'd you manage first class?

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Author Topic: Airline Compensation Master Thread (Read 1116400 times)