I got two additional charges from Kesher (Hertz Israel franchisee). I assumed one could be for toll-road use, but had no clue what the other was.
I sent them an email asking for information, and they sent me two invoices for toll-road usage from the same day.
The problem is that I just drove one continuous ride on road #6, so I have no clue why there are two invoices, each with a ILS15 service charge. While it's not that much money, I did write to them to ask for evidence/backup/substantiation of why I am being charged those amounts even though it was a single continuous drive, but just got the following response:
Hello
Sorry but Every one of the invoices we got from toll 6
and it was charged automatically
So there is nothing we can do about that
Thank you
Anyone have similar experience? Any recourse?